Team Familiarity, Role Experience, and Performance: Evidence from Indian Software Services

References

• Adler P. S. Shared learning. Management Sci. (1990) 36(8):938–957Link, Google Scholar
• Argote L., Beckman S. L., Epple D. The persistence and transfer of learning in industrial settings. Management Sci. (1990) 36(2):140–154Link, Google Scholar
• Arrow H., McGrath J. E., Staw B. M., Cummings L. L. Membership dynamics in groups at work: A theoretical framework. Research in Organizational Behavior (1995) 17(JAI, Greenwich, CT) 373–411Google Scholar
• Arrow K. J. Classificatory notes on the production and transmission of technological knowledge. Amer. Econom. Rev. (1969) 59(2):29–35Google Scholar
• Banerjee A. V., Duflo E. Reputation effects and the limits of contracting: A study of the Indian software industry. Quart. J. Econom. (2000) 115(3):989–1017Crossref, Google Scholar
• Banker R. D., Kemerer C. F. Scale economies in new software development. IEEE Trans. Software Engrg. (1989) 15(10):1199–1206Crossref, Google Scholar
• Benkard C. L. Learning and forgetting: The dynamics of aircraft production. Amer. Econom. Rev. (2000) 90(4):1034–1054Crossref, Google Scholar
• Berman S. L., Down J., Hill C. W. L. Tacit knowledge as a source of competitive advantage in the National Basketball Association. Acad. Management J. (2002) 45(1):13–31Crossref, Google Scholar
• Boehm B.Software Engineering Economics (1981) (Prentice Hall, New York) Google Scholar
• Brooks F.The Mythical Man-Month: Essays on Software Engineering (1975) (Addison-Wesley, New York) Crossref, Google Scholar
• Cameron A. C., Trivedi P. K.Regression Analysis of Count Data (1998) (Cambridge University Press, New York) Crossref, Google Scholar
• Charan R., Drotter S., Noel J.The Leadership Pipeline (2000) (Jossey-Bass, San Francisco) Google Scholar
• Chillemi O., Gui B. Team human capital and worker mobility. J. Labor Econom. (1997) 15(4):567–585Crossref, Google Scholar
• Cleves M. A., Gould W. W., Guiterrez R. G.An Introduction to Survival Analysis Using Stata (2004) (Stata Press, College Station, TX) Google Scholar
• Cohen S. G., Bailey D. E. What makes teams work: Group effectiveness research from the shop floor to the executive suite. J. Management (1997) 23(3):239–290Crossref, Google Scholar
• Delaney P. F., Reder L. M., Staszewski J. J., Ritter F. E. The strategy-specific nature of improvement: The power law applies by strategy within task. Psych. Sci. (1998) 9(1):1–7Crossref, Google Scholar
• Dutton J. M., Thomas A. Treating progress functions as a managerial opportunity. Acad. Management Rev. (1984) 9(2):235–247Crossref, Google Scholar
• Edmondson A. Psychological safety and learning behavior in work teams. Admin. Sci. Quart. (1999) 44(2):350–383Crossref, Google Scholar
• Edmondson A. C., Nembhard I. A. Product development and learning in project teams: The challenges are the benefits. J. Product Innovation Management (2008) . ForthcomingGoogle Scholar
• Edmondson A. C., Bohmer R. M., Pisano G. P. Disrupted routines: Team learning and new technology implementation in hospitals. Admin. Sci. Quart. (2001) 46(4):685–716Crossref, Google Scholar
• Edmondson A. C., Winslow A., Bohmer R., Pisano G. P. Learning how and learning what: Effects of tacit and codified knowledge on performance improvement following technology adoption. Decision Sci. (2003) 34(2):197–223Crossref, Google Scholar
• Ethiraj S. K., Kale P., Krishnan M. S., Singh J. V. Where do capabilities come from and how do they matter? A study in the software services industry. Strategic Management J. (2005) 26(1):25–45Crossref, Google Scholar
• Faraj S., Sproull L. Coordinating expertise in software development teams. Management Sci. (2000) 46(12):1554–1568Link, Google Scholar
• Gibbons R., Waldman M. Task-specific human capital. AEA Papers Proc. (2004) 94(2):203–207Crossref, Google Scholar
• Gibbons R., Waldman M. Enriching a theory of wage and promotion dynamics inside firms. J. Labor Econom. (2006) 24(1):59–107Crossref, Google Scholar
• Granovetter M. Economic action and social structure: The problem of embeddedness. Amer. J. Sociol. (1985) 91(3):481–510Crossref, Google Scholar
• Greene W. H.Econometric Analysis (2003) (Prentice Hall, Upper Saddle River, NJ) Google Scholar
• Hackman J. R.Leading Teams: Setting the Stage for Great Performances (2002) (HBS Press, Boston) Crossref, Google Scholar
• Hausman J., Hall B. H., Griliches Z. Econometric models for count data with an application to the patents-R & D relationship. Econometrica (1984) 52(4):909–938Crossref, Google Scholar
• Heckman J., Manski C. F., McFadden D. The incidental parameters problem and the problem of initial conditions in estimating a discrete time-discrete data stochastic process. Structural Analysis of Discrete Data (1981) (MIT Press, Cambridge, MA) Google Scholar
• Huckman R. S., Pisano G. P. The firm specificity of individual performance: Evidence from cardiac surgery. Management Sci. (2006) 52(4):473–488Link, Google Scholar
• Jones C.Programming Productivity (1986) (McGraw-Hill, New York) Google Scholar
• Katz E. Bias in conditional and unconditional fixed effects logit estimation. Political Anal. (2001) 9(4):379–384Crossref, Google Scholar
• Katz R. The effects of group longevity on project communication and performance. Admin. Sci. Quart. (1982) 27(1):81–104Crossref, Google Scholar
• Leonard-Barton D. Core capabilities and core rigidities: A paradox in managing new product development. Strategic Management J. (1992) 13:111–125Crossref, Google Scholar
• Leonardi P. M. Activating the informational capabilities of information technology for organizational change. Organ. Sci. (2007) 18(5):813–831Link, Google Scholar
• Levitt B., March J. G. Organizational learning. Annual Rev. Sociol. (1988) 14:319–340Crossref, Google Scholar
• Liang D. W., Moreland R., Argote L. Group versus individual training and group performance: The mediating role of transactive memory. Personality Soc. Psych. Bull. (1995) 21(4):384–393Crossref, Google Scholar
• Long J. S.Regression Models for Categorical and Limited Dependent Variables (1997) (Sage Publications, Thousand Oaks, CA) Google Scholar
• Low G. C., Jeffery D. R. Function points in the estimation and evaluation of the software process. IEEE Trans. Software Engrg. (1990) 16(1):64–71Crossref, Google Scholar
• Mailath G. J., Postlewaite A. Workers versus firms: Bargaining over a firm's value. Rev. Econom. Stud. (1990) 57(3):369–380Crossref, Google Scholar
• McDonald C. J. The evolution of Intel's copy EXACTLY! technology transfer method. Intel Tech. J. (1998) Q4Google Scholar
• McEvily B., Perrone V., Zaheer A. Trust as an organizing principle. Organ. Sci. (2003) 14(1):91–103Link, Google Scholar
• Monteverde K. Technical dialog as an incentive for vertical integration in the semiconductor industry. Management Sci. (1995) 41(10):1624–1638Link, Google Scholar
• Moore S. Trends in Indian IT services pricing. Forrester Research, Inc.. (2007) . Retrieved July 16, 2007. http://www.forrester.comGoogle Scholar
• Moreland R., Argote L., Krishnan R., Tindale R., Heath L. Training people to work in groups. Theory and Research on Small Groups: Social Psychological Applications to Social Issues (1998) (Plenum Press, New York) 37–60Google Scholar
• NASSCOM NASSCOM-McKinsey report 2005. (2005) . Retrieved July 16, 2007. http://www.nasscom.orgGoogle Scholar
• Nelson R. R., Winter S. G.An Evolutionary Theory of Economic Change (1982) (Belknap Press, Cambridge, MA) Google Scholar
• Newell A., Rosenbloom P., Anderson J. Mechanisms of skill acquisition & the power law of practice. Cognitive Skills & Their Acquisition (1981) (Erlbaum, Hillsdale, NJ) 1–55Google Scholar
• Pisano G. P. Knowledge, integration, and the locus of learning: An empirical analysis of process development. Strategic Management J. (1994) 15(S1):85–100Crossref, Google Scholar
• Pisano G. P. Learning-before-doing in the development of new process technology. Res. Policy (1996) 25(7):1097–1119Crossref, Google Scholar
• Pisano G. P., Bohmer R. M. J., Edmondson A. C. Organizational differences in rates of learning: Evidence from the adoption of minimally invasive cardiac surgery. Management Sci. (2001) 47(6):752–768Link, Google Scholar
• Polanyi M.The Tacit Dimension (1967) (Doubleday, Garden City, NY) Google Scholar
• Reagans R., Argote L., Brooks D. Individual experience and experience working together: Predicting learning rates from knowing who knows what and knowing how to work together. Management Sci. (2005) 51(6):869–881Link, Google Scholar
• Reagans R., Zuckerman E., McEvily B. How to make the team: Social networks vs. demography as criteria for designing effective teams. Admin. Sci. Quart. (2004) 49(1):101–133Crossref, Google Scholar
• Scacchi W., Hurley D. Understanding software productivity. Software Engineering and Knowledge Engineering: Trends for the Next Decade (1995) 4(World Scientific Publishing Company, Singapore) 273–316Crossref, Google Scholar
• Schilling M. A., Vidal P., Ployhart R. E., Marangoni A. Learning by doing something else: Variation, relatedness, and the learning curve. Management Sci. (2003) 49(1):39–56Link, Google Scholar
• SEICapability Maturity Model Integration (CMMI), Version 1.1 (2001) (Software Engineering Institute, Carnegie Mellon University, Pittsburgh) Google Scholar
• Sinclair G., Klepper S., Cohen W. What's experience got to do with it? Sources of cost reduction in a large specialty chemicals producer. Management Sci. (2000) 46(1):28–45Link, Google Scholar
• Skinner W. The focused factory. Harvard Bus. Rev. (1974) 52(3):113–120Google Scholar
• Staw B. M. The consequences of turnover. J. Occupational Behav. (1980) 1(4):253–273Google Scholar
• Sutton R. I., Hargadon A. Brainstorming groups in context: Effectiveness in a product design firm. Admin. Sci. Quart. (1996) 41:685–718Crossref, Google Scholar
• Teece D. J. The market for know-how and the efficient international transfer of technology. Ann. Amer. Acad. Political Soc. Sci. (1981) 458:81–96Crossref, Google Scholar
• Thompson P. How much did the Liberty shipbuilders forget? Management Sci. (2007) 53(6):908–918Link, Google Scholar
• Upton D. M., Kim B. Alternative methods of learning and process improvement in manufacturing. J. Oper. Management (1998) 16(1):1–20Crossref, Google Scholar
• Uzzi B. Social structure and competition in interfirm networks: The paradox of embeddedness. Admin. Sci. Quart. (1997) 42(1):35–67Crossref, Google Scholar
• von Hippel E. Sticky information and the locus of problem solving: Implications for innovation. Management Sci. (1994) 40(4):429–439Link, Google Scholar
• Wegner D. M., Mullen G., Goethals G. Transactive memory: A contemporary analysis of the group mind. Theories of Group Behavior (1987) (Springer-Verlag, New York) 185–208Crossref, Google Scholar
• Weick K. E., Roberts K. H. Collective mind in organizations: Heedful interrelating on flight decks. Admin. Sci. Quart. (1993) 38(3):357–381Crossref, Google Scholar
• Wright T. P. Factors affecting the cost of airplanes. J. Aeronautical Sci. (1936) 3:122–128Crossref, Google Scholar
• Zollo M., Winter S. G. Deliberate learning and the evolution of dynamic capabilities. Organ. Sci. (2002) 13(3):339–351Link, Google Scholar