“Nursevendor Problem”: Personnel Staffing in the Presence of Endogenous Absenteeism

References

• Aiken LH, Clarke SP, Sloane DM, Sochalski J, Silber JH (2002) Hospital nurse staffing and patient mortality, nurse burnout, and job dissatisfaction. J. Amer. Medical Assoc. 288(16):1987–1993.Crossref, Google Scholar
• Allenby GM, Rossi PE (1991) There is no aggregation bias: Why macro logit models work. J. Bus. Econom. Statist. 9(1):1–14.Crossref, Google Scholar
• Bassamboo A, Randhawa RS, Zeevi A (2010) Capacity sizing under parameter uncertainty: Safety staffing principles revisited. Management Sci. 56(10):1668–1686.Link, Google Scholar
• Bollapragada S, Morton TE (1999) Myopic heuristics for the random yield problem. Oper. Res. 47(5):713–722.Link, Google Scholar
• Bryant C, Fairbrother G, Fenton P (2000) Professional issues: The relative influence of personal and workplace descriptors on stress. British J. Nursing 9(13):876–880.Crossref, Google Scholar
• Cachon G, Kök AG (2007) Implementation of the newsvendor model with clearance pricing: How to (and how not to) estimate a salvage value. Manufacturing Service Oper. Management 9(3):276–290.Link, Google Scholar
• Cho SH, Ketefian S, Barkauskas VH, Smith DG (2003) The effects of nurse staffing on adverse outcomes, morbidity, mortality, and medical costs. Nursing Res. 52(2):71–79.Crossref, Google Scholar
• Ciarallo FW, Akella R, Morton TE (1994) A periodic review, production planning model with uncertain capacity and uncertain demand-optimality of extended myopic policies. Management Sci. 40(3):320–332.Link, Google Scholar
• Cooper WL, Homem de Mello T, Kleywegt AJ (2006) Models of the spiral down effect in revenue management. Oper. Res. 54(5):968–987.Link, Google Scholar
• Easton FF, Goodale JC (2005) Schedule recovery: Unplanned absences in service operations. Decision Sci. 36(3):459–488.Crossref, Google Scholar
• Erickson RJ, Nichols L, Ritter C (2000) Family influences on absenteeism: Testing an expanded process model. J. Vocational Behav. 57(2):246–272.Crossref, Google Scholar
• Fadiloglu M, Berk E, Gurbuz MC (2008) Supplier diversification under binomial yield. Oper. Res. Lett. 36(5):539–542.Crossref, Google Scholar
• Fry MJ, Magazine MJ, Rao US (2006) Firefighter staffing including temporary absences and wastage. Oper. Res. 54(2):353–365.Link, Google Scholar
• Gordon S, Buchanan J, Bretherton T (2008) Safety in Numbers: Nurse-to-Patient Ratios and the Future of Health Care (Cornell University Press, Ithaka, New York).Google Scholar
• Greene WH (2005) Econometric Analysis (Pearson Education, Harrow Essex, UK).Google Scholar
• Grosfeld-Nir A, Gerchak Y (2004) Multiple lotsizing in production to order with random yields: Review of recent advances. Ann. Oper. Res. 126(1–4):43–69.Crossref, Google Scholar
• Gupta D, Cooper WL (2005) Stochastic comparisons in production yield management. Oper. Res. 53(2):377–384.Link, Google Scholar
• Harrison JM, Zeevi A (2005) A method for staffing large call centers based on stochastic fluid models. Manufacturing Service Operations Management 7(1):20–36.Link, Google Scholar
• He B, Dexter F, Macario A, Zenios S (2012) The timing of staffing decisions in hospital operating rooms: Incorporating workload heterogeneity into the newsvendor problem. Manufacturing Service Oper. Management 14(1):99–114.Link, Google Scholar
• Henig M, Gerchak Y (1990) The structure of periodic review policies in the presence of random yield. Oper. Res. 38(4):634–643.Link, Google Scholar
• Hill JM, Trist EL (1955) Changes in accidents and other absences with length of service: A further study of their incidence and relation to each other in an iron and steel works. Human Relations 8(2):121–152.Crossref, Google Scholar
• Hobfoll SE (1989) Conservation of resources. Amer. Psychologist 44(3):513–524.Crossref, Google Scholar
• KC D, Terwiesch C (2009) Impact of workload on service time and patient safety: An econometric analysis of hospital operations. Management Sci. 55(9):1486–1498.Link, Google Scholar
• Lee S, Homem-de Mello T, Kleywegt AJ (2012) Newsvendor-type models with decision-dependent uncertainty. Math. Methods Oper. Res. 76(2):189–221.Crossref, Google Scholar
• Maslach C, Leiter MP, Jackson SE (2012) Making a significant difference with burnout interventions: Researcher and practitioner collaboration. J. Organ. Behav. 33(2):296–300.Crossref, Google Scholar
• McVicar A (2003) Workplace stress in nursing: A literature review. J. Adv. Nursing 44(6):633–642.Crossref, Google Scholar
• Mersereau AJ (2012) Demand estimation from censored observations with inventory record inaccuracy. Working paper, University of North Carolina, Chapel Hill.Google Scholar
• Miller HE, Pierskalla WP, Rath GJ (1976) Nurse scheduling using mathematical programming. Oper. Res. 24(5):857–870.Link, Google Scholar
• Needleman J, Buerhaus P, Mattke S, Stewart M, Zelevinsky K (2002) Nurse-staffing levels and the quality of care in hospitals. New England J. Medicine 346(22):1715–1722.Crossref, Google Scholar
• Nevidjon B, Erickson JI (2001) The nursing shortage: Solutions for the short and long term. Online J. Issues in Nursing 6(1):461–462.Google Scholar
• Parkes KR (1982) Occupational stress among student nurses: A natural experiment. J. Appl. Psych. 67(6):784–796.Crossref, Google Scholar
• Powell A, Savin S, Savva N (2012) Physician workload and hospital reimbursement: Overworked physicians generate less revenue per patient. Manufacturing Service Oper. Management 14(4):512–528.Link, Google Scholar
• Powell SG, Schultz KL (2004) Throughput in serial lines with state-dependent behavior. Management Sci. 50(8):1095–1105.Link, Google Scholar
• Rauhala A, Kivimäki M, Fagerström L, Elovainio M, Virtanen M, Vahtera J, Rainio A-K, Ojaniemi K, Kinnunen J (2007) What degree of work overload is likely to cause increased sickness absenteeism among nurses? Evidence from the RAFAELA patient classification system. J. Adv. Nursing 57(3):286–295.Crossref, Google Scholar
• Schultz KL, Juran DC, Boudreau JW (1999) The effects of low inventory on the development of productivity norms. Management Sci. 45(12):1664–1678.Link, Google Scholar
• Seago JA (2001) Nurse staffing, models of care delivery and interventions. Shojania K, Duncan B, McDonald K, Wachter R, eds. Making Health Care Safer: A Critical Analysis of Patient Safety Practices (Agency for Healthcare Research and Quality, Rockville, MD).Google Scholar
• Shamian J, O'Brien-Pallas L, Thomson D, Alksnis C, Kerr MS (2003) Nurse absenteeism, stress and workplace injury: What are the contributing factors and what can/should be done about it? Internat. J. Sociol. Soc. Policy 23(8/9):81–103.Crossref, Google Scholar
• Steers RM, Rhodes SR (1978) Major influences on employee attendance: A process model. J. Appl. Psych. 63(4):391–407.Crossref, Google Scholar
• Tummers GER, Janssen PPM, Landeweerd A, Houkes I (2001) A comparative study of work characteristics and reactions between general and mental health nurses: A multi-sample analysis. J. Adv. Nursing 36(1):151–162.Crossref, Google Scholar
• Unruh L, Joseph L, Strickland M (2007) Nurse absenteeism and workload: Negative effect on restraint use, incident reports and mortality. J. Adv. Nursing 60(6):673–681.Crossref, Google Scholar
• U.S. Bureau of Labor Statistics (2008) Industry injury and illness data. Last accessed January 23, 2011, http://www.bls.gov/iif/oshwc/osh/os/osnr0032.pdf.Google Scholar
• Wang W-Y, Gupta D (2012) Nurse absenteeism and staffing strategies for hospital inpatient units. Working paper, San Jose State University, San Jose, CA.Google Scholar
• Whitt W (2006) Staffing a call center with uncertain arrival rate and absenteeism. Production Oper. Management 15(1):88–102.Crossref, Google Scholar
• Wright PD, Bretthauer KM, Côté MJ (2006) Reexamining the nurse scheduling problem: Staffing ratios and nursing shortages. Decision Sci. 37(1):39–70.Crossref, Google Scholar
• Yang S, Yang J, Abdel-Malek L (2007) Sourcing with random yields and stochastic demand: A newsvendor approach. Comput. Oper. Res. 34(12):3682–3690.Crossref, Google Scholar
• Yankovic N, Green LV (2011) Identifying good nursing levels: A queueing approach. Oper. Res. 59(4):942–955.Link, Google Scholar
• Yano CA, Lee HA (1995) Lot sizing with random yields: A review. Oper. Res. 43(2):311–334.Link, Google Scholar