User-Generated Content and Competing Firms’ Product Design
Published Online:20 Oct 2017https://doi.org/10.1287/mnsc.2017.2839
References
- (2010) Signal-jamming leads to minimum differentiation under demand uncertainty. Ann. Regional Sci. 45(2):245–271.Crossref, Google Scholar
- (2011) Deriving the pricing power of product features by mining consumer reviews. Management Sci. 57(8):1485–1509.Link, Google Scholar
- (2013) Crowdsourcing new product ideas over time: An analysis of the dell ideastorm community. Management Sci. 59(1):226–244.Link, Google Scholar
- (2008) Buyer-initiated vs. seller-initiated information revelation. Management Sci. 54(6):1104–1114.Link, Google Scholar
- (2014) Joint product improvement by client and customer support center: The role of gain-share contracts in coordination. Inform. Systems Res. 25(1):137–151.Link, Google Scholar
- (1992) Theory of fads, fashion, custom, and cultural change as informational cascades. J. Political Econom. 100(5):992–1026.Crossref, Google Scholar
- (1969) On the exact covariance of products of random variables. J. Amer. Statist. Assoc. 64(328):1439–1442.Crossref, Google Scholar
- (2009) Sequential location under one-sided demand uncertainty. Res. Econom. 63(3):145–159.Crossref, Google Scholar
- (2000) Location decisions: The role of uncertainty about consumer tastes. J. Econom. 71(1):31–46.Google Scholar
- (1990) New product introduction under demand uncertainty in competitive industries. Managerial and Decision Econom. 11(1):1–12.Crossref, Google Scholar
- (2008) Online consumer review: Word-of-mouth as a new element of marketing communication mix. Management Sci. 54(3):477–491.Link, Google Scholar
- (2010) The effects of online user reviews on movie box office performance: Accounting for sequential rollout and aggregation across local markets. Marketing Sci. 29(5):944–957.Link, Google Scholar
- Cone (2010) 2010 online influence trend tracker. Technical report.Google Scholar
- (1979) The dimensions of industrial new product success and failure. J. Marketing 43(3):93–103.Crossref, Google Scholar
- (2007) Exploring the value of online product ratings in revenue forecasting: The case of motion pictures. J. Interactive Marketing 21(4):23–45.Crossref, Google Scholar
- (1985) The principle of minimum differentiation holds under sufficient heterogeneity. Econometrica 53(4):767–781.Crossref, Google Scholar
- (2011) Probability and Statistics for Engineering and the Sciences (Cengage Learning, Boston).Google Scholar
- (2009) Does chatter matter? The impact of user-generated content on music sales. J. Interactive Marketing 23(4):300–307.Crossref, Google Scholar
- (2009) Beyond plain vanilla: Modeling joint product assortment and pricing decisions. Quant. Marketing Econom. 7(2):105–146.Crossref, Google Scholar
- (2008) Do online reviews matter?—An empirical investigation of panel data. Decision Support Systems 45(4):1007–1016.Crossref, Google Scholar
- (2008) Examining the relationship between reviews and sales: The role of reviewer identity disclosure in electronic markets. Inform. Systems Res. 19(3):291–313.Link, Google Scholar
- (2006) Text mining for product attribute extraction. ACM SIGKDD Explorations Newsletter 8(1):41–48.Crossref, Google Scholar
- (2014) “Popularity effect” in user-generated content: Evidence from online product reviews. Inform. Systems Res. 25(2):222–238.Link, Google Scholar
- (2013) Social media brand community and consumer behavior: Quantifying the relative impact of user- and marketer-generated content. Inform. Systems Res. 24(1):88–107.Link, Google Scholar
- (1996) Hotelling’s competition with demand location uncertainty. Internat. J. Indust. Organ. 15:327–334.Crossref, Google Scholar
- (2009) Crowdsourcing: Why the Power of the Crowd Is Driving the Future of Business (Three Rivers Press, New York).Google Scholar
- (2004) Mining and summarizing customer reviews. Proc. 10th ACM SIGKDD Internat. Conf. Knowledge Discovery and Data Mining (KDD-2004) (Association for Computing Machinery, New York), 168–177.Crossref, Google Scholar
- (1981) Entry with private information. The Bell J. Econom. 12(2):649–660.Crossref, Google Scholar
- (2006) Designing a family of development-intensive products. Management Sci. 52(6):813–825.Link, Google Scholar
- (2009) Product positioning in a two-dimensional market space. Production Oper. Management 18(3):315–332.Crossref, Google Scholar
- (2009) Market research and innovation strategy in a duopoly. Marketing Sci. 28(2):373–396.Link, Google Scholar
- (2002) Information sharing in a supply chain with horizontal competition. Management Sci. 48(9):1196–1212.Link, Google Scholar
- (2008) Self-selection and information role of online product reviews. Inform. Systems Res. 19(4):456–474.Link, Google Scholar
- Marketing Charts (2007) Most consumers read and rely on online reviews; companies must adjust. (November 2), http://www.marketingcharts.com/industries/retail-and-e-commerce-2234.Google Scholar
- (2004) Product differentiation and location decisions under demand uncertainty. J. Econom. Theory 117(2):201–216.Crossref, Google Scholar
- (1984) Market segmentation, self-selection, and product line design. Marketing Sci. 3(4):288–307.Link, Google Scholar
- (1988) Product and price competition in a duopoly. Marketing Sci. 7(2):141–168.Link, Google Scholar
- (1992) Market segmentation, cannibalization, and the timing of product introductions. Management Sci. 38(3):345–359.Link, Google Scholar
- (2013) Social influence bias: A randomized experiment. Science 341(6146):647–651.Crossref, Google Scholar
- (1978) Monopoly and product quality. J. Econom. Theory 18(2):301–317.Crossref, Google Scholar
- (2000) Market entry strategy under firm heterogeneity and asymmetric payoffs. Marketing Sci. 19(4):313–327.Link, Google Scholar
- (2005) Two-sided network effects: A theory of information product design. Management Sci. 51(10):1494–1504.Link, Google Scholar
- (2000) Market information and firm performance. Management Sci. 46(8):1075–1084.Link, Google Scholar
- (2006) Experimental study of inequality and unpredictability in an artificial cultural market. Science 311(5762):854–856.Crossref, Google Scholar
- (2006) An empirical model of firm entry with endogenous product-type choices. RAND J. Econom. 37(3):619–640.Crossref, Google Scholar
- (2010) A group effort: More companies are turning to the wisdom of the crowd to find ways to innovate. AMA Marketing News (February 28), 22–28.Google Scholar
- (2012) How does variance of product ratings matter? Management Sci. 58(4):696–707.Link, Google Scholar
- (1988) The Theory of Industrial Organization (MIT Press, Cambridge, MA).Google Scholar
- (2012) Does chatter really matter? Dynamics of user-generated content and stock performance. Marketing Sci. 31(2):198–215.Link, Google Scholar
- (2006) New product introductions and failures under uncertainty. Internat. J. Res. Marketing 23(2):199–213.Crossref, Google Scholar
- (2004) Communication strategies and product line design. Marketing Sci. 23(3):304–316.Link, Google Scholar
- (1984) Duopoly information equilibrium: Cournot and Bertrand. J. Econom. Theory 34(1):71–94.Crossref, Google Scholar
- (2013) Endogenous timing in a mixed oligopoly under demand uncertainty. J. Econom. 108(3):273–289.Google Scholar
- (2013) Modeling consumer learning from online product reviews. Marketing Sci. 32(1):153–169.Link, Google Scholar
- (2010) Impact of online consumer reviews on sales: The moderating role of product and consumer characteristics. J. Marketing 74(2):133–148.Crossref, Google Scholar

