A Research Framework for Business Models: What Is Common Among Fast Fashion, E-Tailing, and Ride Sharing?

Published Online:https://doi.org/10.1287/mnsc.2018.3275

References

  • Acimovic J, Graves S (2015) Making better fulfillment decisions on the fly in an online retail environment. Manufacturing Service Oper. Management 17(1):34–51.LinkGoogle Scholar
  • Alexandrov A, Lariviere MA (2012) Are reservations recommended? Manufacturing Service Oper. Management 14(2):218–230.LinkGoogle Scholar
  • Allon G, Gurvich I (2009) Pricing and dimensioning competing large-scale service providers. Manufacturing Service Oper. Management 12(3):449–469.LinkGoogle Scholar
  • Amaldoss W, Jain S (2008) Joint bidding in the name-your-own-price channel: A strategic analysis. Management Sci. 54(10):1685–1699.LinkGoogle Scholar
  • Ang E, Iancu DA, Swinney R (2017) Disruption risk and optimal sourcing in multitier supply networks. Management Sci. 63(8):2397–2419.LinkGoogle Scholar
  • Bakos Y, Brynjolfsson E (1999) Bundling information goods: Pricing, profits, and efficiency. Management Sci. 45(12):1613–1630.LinkGoogle Scholar
  • Belavina E, Girotra K (2012) The relational advantages of intermediation. Management Sci. 58(9):1614–1631.LinkGoogle Scholar
  • Bell D, Gallino S, Moreno A (2017) Offline showrooms in omni-channel retail: Demand and operational benefits. Management Sci. 64(4):1629–1651.LinkGoogle Scholar
  • Besanko D, Winston WL (1990) Optimal price skimming by a monopolist facing rational consumers. Management Sci. 36(5):555–567.LinkGoogle Scholar
  • Besbes O, Zeevi A (2015) On the (surprising) sufficiency of linear models for dynamic pricing with demand learning. Management Sci. 61(4):723–739.LinkGoogle Scholar
  • Besbes O, Castro F, Lobel I (2018) Surge pricing and its spatial supply response. Columbia Business School Research Paper 18-25, Columbia Business School, New York.Google Scholar
  • Bimpikis K, Candogan O, Saban D (2016) Spatial pricing in ride-sharing networks. Working paper, Stanford University, Stanford, CA.CrossrefGoogle Scholar
  • Blattberg RC, Eppen GD, Lieberman J (1981) A theoretical and empirical evaluation of price deals for consumer nondurables. J. Marketing 45(1):116–129.CrossrefGoogle Scholar
  • Brynjolfsson E, Hu Y, Smith MD (2003) Consumer surplus in the digital economy: Estimating the value of increased product variety at online booksellers. Management Sci. 49(11):1580–1596.LinkGoogle Scholar
  • Brynjolfsson E, Malone TW, Gurbaxani V, Kambil A (1994) Does information technology lead to smaller firms? Management Sci. 40(12):1628–1644.LinkGoogle Scholar
  • Bulow JI (1982) Durable-goods monopolist. J. Political Econom. 90(2):314–332.CrossrefGoogle Scholar
  • Cachon GP (2003) Supply chain coordination with contracts. Graves SC, de Kok AG, eds. Supply Chain Management: Design, Coordination and Operation, Handbooks in Operations Research and Management Science, vol. 11 (Elsevier, Amsterdam), 227–339.CrossrefGoogle Scholar
  • Cachon GP (2014) Retail store density and the cost of greenhouse gas emissions. Management Sci. 60(8):1907–1925.LinkGoogle Scholar
  • Cachon GP, Feldman P (2011) Pricing services subject to congestion: Charge per-use fees or sell subscriptions? Manufacturing Service Oper. Management 13(2):244–260.LinkGoogle Scholar
  • Cachon GP, Feldman P (2018) Pricing capacity over time and recourse strategies: Facilitate reselling, offer refunds/options, or overbook? Working paper, Wharton School, University of Pennsylvania, Philadelphia.Google Scholar
  • Cachon GP, Lariviere MA (2005) Supply chain coordination with revenue-sharing contracts: Strengths and limitations. Management Sci. 51(1):30–44.LinkGoogle Scholar
  • Cachon GP, Swinney R (2009) Purchasing, pricing, and quick response in the presence of strategic consumers. Management Sci. 55(3):497–511.LinkGoogle Scholar
  • Cachon GP, Swinney R (2016) The value of fast fashion: Quick response, enhanced design, and strategic consumer behavior. Management Sci. 62(2):410–435.Google Scholar
  • Cachon GP, Zhang F (2006) Procuring fast delivery: Sole sourcing with information asymmetry. Management Sci. 52(6):881–896.LinkGoogle Scholar
  • Cachon GP, Daniels KM, Lobel R (2017) The role of surge pricing on a service platform with self-scheduling capacity. Manufacturing Service Oper. Management. 19(3):368–384.LinkGoogle Scholar
  • Casadesus-Masanell R, Llanes G (2011) Mixed source. Management Sci. 57(7):1212–1230.LinkGoogle Scholar
  • Chen N, Gallego G (2018) Welfare analysis of dynamic pricing. Management Sci. 65(1):139–151.Google Scholar
  • Cheng HK, Liu Y (2012) Optimal software free trial strategy: The impact of network externalities and consumer uncertainty. Inform. Systems Res. 23(2):488–504.LinkGoogle Scholar
  • Chevalier J, Goolsbee A (2009) Are durable goods consumers forward-looking? Evidence from college textbooks. Quart. J. Econom. 124(4):1853–1884.CrossrefGoogle Scholar
  • Chu LY, Zhang H (2011) Optimal preorder strategy with endogenous information control. Management Sci. 57(6):1055–1077.LinkGoogle Scholar
  • Clifford S, Rampell C (2013) Sometimes, we want prices to fool us. New York Times (April 13), https://www.nytimes.com/2013/04/14/business/for-penney-a-tough-lesson-in-shopper-psychology.html.Google Scholar
  • Cui R, Li J, Zhang DJ (2019) Discrimination with incompleteinformation in the sharing economy: Evidence from field experiments on Airbnb. Management Sci. Forthcoming.Google Scholar
  • Cui Y, Duenyas I, Şahin Ö (2014) Should event organizers prevent resale of tickets? Management Sci. 60(9):2160–2179.LinkGoogle Scholar
  • Desai P, Purohit D (1998) Leasing and selling: Optimal marketing strategies for a durable goods firm. Management Sci. 44(11-part-2):S19–S34.LinkGoogle Scholar
  • Desai P, Purohit D (2004) “Let me talk to my manager”: Haggling in a competitive environment. Marketing Sci. 23(2):219–233.LinkGoogle Scholar
  • Etzion H, Pinker E, Seidmann A (2006) Analyzing the simultaneous use of auctions and posted prices for online selling. Manufacturing Service Oper. Management. 8(1):68–91.LinkGoogle Scholar
  • Fay S (2004) Partial-repeat bidding in the name-your-own-price channel. Marketing Sci. 23(3):407–418.LinkGoogle Scholar
  • Fay S, Xie J (2008) Probabilistic goods: A creative way of selling products and services. Marketing Sci. 27(4):674–690.LinkGoogle Scholar
  • Gale IL, Holmes TJ (1993) Advance-purchase discounts and monopoly allocation of capacity. Amer. Econom. Rev. 83(1):135–146.Google Scholar
  • Gallego G, Sahin O (2010) Revenue management with partially refundable fares. Oper. Res. 58(4):817–833.LinkGoogle Scholar
  • Gallien J, Caro F 2012. Clearance pricing optimization for a fast-fashion retailer. Oper. Res. 60(6):1404–1422.LinkGoogle Scholar
  • Gallino S, Moreno A (2014) Integration of online and offline channels in retail: The impact of sharing reliable inventory availability information. Management Sci. 60(6):1434–1451.LinkGoogle Scholar
  • Gallino S, Moreno A, Stamatopoulis I (2017) Channel integration, sales dispersion, and inventory management. Management Sci. 63(9):2813–2831.LinkGoogle Scholar
  • Gneezy A, Imas A, Brown A, Nelson LD, Norton M (2012) Paying to be nice: Consistency and costly prosocial behavior. Management Sci. 58(6):179–187.LinkGoogle Scholar
  • Grossman GM, Helpman E (2002) Integration versus outsourcing in industry equilibrium. Quart. J. Econom. 117(1):85–120.CrossrefGoogle Scholar
  • Grossman S, Hart O (1986) The costs and benefits of ownership: A theory of vertical and lateral integration. J. Political Econom. 94(4):691–719.CrossrefGoogle Scholar
  • Guo L (2009) Service cancellation and competitive refund policy. Marketing Sci. 28(5):901–917.LinkGoogle Scholar
  • Hann I-H, Terwiesch C (2003) Measuring the frictional costs of online transactions: The case of a name-your-own-price channel. Management Sci. 49(11):1563–1579.LinkGoogle Scholar
  • Hansen S (2012) How Zara grew into the world’s largest fashion retailer. New York Times (November 9), https://www.nytimes.com/2012/11/11/magazine/how-zara-grew-into-the-worlds-largest-fashion-retailer.html.Google Scholar
  • Ho T-H, Tang CS, Bell DR (1998) Rational shopping behavior and the option value of variable pricing. Management Sci. 44(12-part-2):S145–S160.LinkGoogle Scholar
  • Hoch S, Drèze X, Purk ME (1994) EDLP, hi-lo, and margin arithmetic. J. Marketing 58(4):16–27.CrossrefGoogle Scholar
  • Hosanagar K, Abhishek V (2013) Optimal bidding in multi-item multi-slot sponsored search auctions. Oper. Res. 61(4):855–873.LinkGoogle Scholar
  • Hu M, Zhou Y (2017) Price, wage and fixed commission in on-demand matching. Working paper, University of Toronto, Toronto.Google Scholar
  • Iyer A, Bergen ME (1997) Quick-response in manufacturer-retailer channels. Management Sci. 43(4):559–570.LinkGoogle Scholar
  • Jerath K, Netessine S, Veeraraghavan SK (2010) Revenue management with strategic customers: Last-minute selling and opaque selling. Management Sci. 56(3):430–448.LinkGoogle Scholar
  • Kabra A, Belavina E, Girotra K (2015) Bike-share systems: Accessibility and availability. Working paper, University of Chicago, Chicago.Google Scholar
  • Kumar V (2014) Making “freemium” work. Harvard Business Rev. (May), https://hbr.org/2014/05/making-freemium-workGoogle Scholar
  • Lai G, Debo LG, Sycara K (2010) Buy now and match later: Impact of posterior price matching on profit with strategic consumers. Manufacturing Service Oper. Management 12(1):33–55.LinkGoogle Scholar
  • Lariviere M (2006) A note on probability distributions with increasing generalized failure rates. Oper. Res. 54(3):602–604.LinkGoogle Scholar
  • Lazear E (1986) Retail pricing and clearance sales. Amer. Econom. Rev. 76(1):14–32.Google Scholar
  • Lee HL, Tang CS (1997) Modelling the costs and benefits of delayed product differentiation. Management Sci. 43(1):40–53.LinkGoogle Scholar
  • Lee HL, Padmanabhan V, Whang S (1997) Information distortion in a supply chain: The bullwhip effect. Management Sci. 43(4):546–558.LinkGoogle Scholar
  • Li J, Granados N, Netessine S (2014) Are consumers strategic? structural estimation from the air-travel industry. Management Sci. 60(9):2114–2137.LinkGoogle Scholar
  • Li J, Moreno A, Zhang DJ (2016) Pros vs. joes: Agent pricing behavior in the sharing economy. Working paper, University of Michigan, Ann Arbor.Google Scholar
  • Malone TW (1987) Modeling coordination in organizations and markets. Management Sci. 33(10):1317–1332.LinkGoogle Scholar
  • McWilliams G (2004) Analyzing customers, Best Buy decides not all are welcome. Wall Street Journal (November 8), https://www.wsj.com/articles/SB109986994931767086Google Scholar
  • Mendelson H, Parlaktūrk AK (2008) Product-line competition: Customization vs. proliferation. Management Sci. 54(2):2039–2053.LinkGoogle Scholar
  • Moon K, Bimpikis K, Mendelson H (2018) Randomized markdowns and online monitoring. Management Sci. 64(3):1271–1290.LinkGoogle Scholar
  • Mukhopadhyay T, Kekre S (2002) Strategic and operational benefits of electronic integration in B2B procurement processes. Management Sci. 48(10):1301–1313.LinkGoogle Scholar
  • Nicolae M, Arikan M, Deshpande V, Ferguson M (2017) Do bags fly free? An empirical analysis of the operational implications of airline baggage fees. Management Sci. 63(10):3187–3206.LinkGoogle Scholar
  • Özer Ö, Zheng Y (2016) Markdown or everyday low price? The role of behavioral motives. Management Sci. 62(2):326–346.LinkGoogle Scholar
  • Parker GG, Van Alstyne MW (2005) Two-sided network effects: A theory of information product design. Management Sci. 51(10):1494–1504.LinkGoogle Scholar
  • Rob R, Waldfogel J (2006) Piracy on the high C’s: Music downloading, sales displacement, and social welfare in a sample of college students. J. Law Econom. 49(1):29–62.CrossrefGoogle Scholar
  • Rochet J-C, Tirole J (2006) Two-sided markets: A progress report. RAND J. Econom. 37(3):645–667.CrossrefGoogle Scholar
  • Schmidt KM, Spann M, Zeithammer R (2015) Pay what you want as a marketing strategy in monopolistic and competitive markets. Management Sci. 61(6):1217–1236.LinkGoogle Scholar
  • Simonsohn U, Ariely D (2008) When rational sellers face nonrational buyers: Evidence of herding on eBay. Management Sci. 54(9):1624–1637.LinkGoogle Scholar
  • Spann M, Tellis GJ (2006) Does the Internet promote better consumer decisions? The case of name-your-own-price auctions. J. Marketing 70(1):65–78.CrossrefGoogle Scholar
  • Stokey NL (1981) Rational expectations and durable goods pricing. Bell J. Econom. 12(1):112–128.CrossrefGoogle Scholar
  • Su X (2007) Intertemporal pricing with strategic consumer behavior. Management Sci. 53:726–741.LinkGoogle Scholar
  • Su X (2010) Optimal pricing with speculators and strategic consumers. Management Sci. 56(1):25–40.LinkGoogle Scholar
  • Su X, Zhang F (2008) Strategic customer behavior, commitment, and supply chain performance. Management Sci. 54(10):1759–1773.LinkGoogle Scholar
  • Tereyagoglu N, Veeraraghavan S (2012) Selling to conspicuous consumers: pricing, production, and sourcing decisions. Management Sci. 58(12):2168–2189.LinkGoogle Scholar
  • Terwiesch C, Hann I-H, Savin S (2005) Online haggling at a name-your-own-price retailer: Theory and application. Management Sci. 51(3):339–351.LinkGoogle Scholar
  • Wang T, Chatterjee R, Gal-Or E (2009) The name-your-own-price channel in the travel industry: An analytical exploration. Management Sci. 55(6):968–979.LinkGoogle Scholar
  • Van Mieghem JA (1999) Coordinating investment, production and subcontracting. Management Sci. 45(7):954–971.LinkGoogle Scholar
  • Wang R (1993) Auctions versus posted-price selling. Amer. Econom. Rev. 83(4):838–851.Google Scholar
  • Xie J, Gerstner E (2007) Service escape: Profiting from customer cancellations. Marketing Sci. 26(1):18–30.LinkGoogle Scholar
  • Xie J, Shugan S (2001) Electronic tickets, smart cards, and online prepayments: When and how to advance sell. Marketing Sci. 20(3):219–243.LinkGoogle Scholar
  • Yin R, Aviv Y, Pazgal A, Tang CS (2009) Optimal markdown pricing: Implications of inventory display formats in the presence of strategic customers. Management Sci. 55(8):1391–1408.LinkGoogle Scholar
  • Yu M, Debo L, Kapuscinski R (2015) Strategic waiting for consumer-generated quality information: Dynamic pricing of new experience goods. Management Sci. 61:723–739.Google Scholar
  • Zhang L (2018) Intellectual property strategy and the long tail: Evidence from the recorded music industry. Management Sci. 64(1):24–42.LinkGoogle Scholar
INFORMS site uses cookies to store information on your computer. Some are essential to make our site work; Others help us improve the user experience. By using this site, you consent to the placement of these cookies. Please read our Privacy Statement to learn more.