Transient Customer Response to Data Breaches of Their Information

Published Online:https://doi.org/10.1287/mnsc.2021.01335

References

  • Argente D, Hsieh CT, Lee M (2022) The cost of privacy: Welfare effects of the disclosure of Covid-19 cases. Rev. Econom. Statist. 104(1):176–186.CrossrefGoogle Scholar
  • Burlig F, Preonas L, Woerman M (2020) Panel data and experimental design. J. Development Econom. 144:102458.CrossrefGoogle Scholar
  • Chodorow-Reich G, Gopinath G, Mishra P, Narayanan A (2020) Cash and the economy: Evidence from India’s demonetization. Quart. J. Econom. 135(1):57–103.CrossrefGoogle Scholar
  • Cong LW, Xie D, Zhang L (2021) Knowledge accumulation, privacy, and growth in a data economy. Management Sci. 67:6480–6492.LinkGoogle Scholar
  • D’Acunto F, Prabhala N, Rossi AG (2019) The promises and pitfalls of robo-advising. Rev. Financial Studi. 32(5):1983–2020.CrossrefGoogle Scholar
  • Greene C, Stavins J (2017) Did the Target data breach change consumer assessments of payment card security? J. Payments Strategy Systems 11(2):121–133.Google Scholar
  • Gu J, Xu YC, Xu H, Zhang C, Ling H (2017) Privacy concerns for mobile app download: An elaboration likelihood model perspective. Decision Support Systems (94):19–28.CrossrefGoogle Scholar
  • Janakiraman R, Lim JH, Rishika R (2018) The effect of a data breach announcement on customer behavior: Evidence from a multichannel retailer. J. Marketing 82(2):85–105.CrossrefGoogle Scholar
  • Jones CI, Tonetti C (2020) Nonrivalry and the economics of data. Amer. Econom. Rev. 110(9):2819–2858.CrossrefGoogle Scholar
  • Kwon J, Johnson ME (2015) The market effect of healthcare security: Do patients care about data breaches? Working paper, City University of Hong Kong, Hong Kong SAR, China.Google Scholar
  • Liu JZ, Sockin M, Xiong W (2021) Data privacy and consumer vulnerability. Working paper, Chinese University of Hong Kong, Shenzhen, Guangdong, China.Google Scholar
  • Mikhed V, Vogan M (2018) How data breaches affect consumer credit. J. Bank. Finance 88:192–207.CrossrefGoogle Scholar
  • Pentina I, Zhang L, Bata H, Chen Y (2016) Exploring privacy paradox in information-sensitive mobile app adoption: A cross-cultural comparison. Comput. Human Behav. 65:409–419.CrossrefGoogle Scholar
  • Prince JT, Wallsten S (2022) How much is privacy worth around the world and across platforms? J. Econom. Management Strategy 31(4):841–861.CrossrefGoogle Scholar
  • Rysman M, Schuh S (2017) New innovations in payments. Innovation Policy Econom. 17(1):27–48.CrossrefGoogle Scholar
  • Schuh S, Stavins J (2016) How do speed and security influence consumers’payment behavior? Contemporary Econom. Policy 34(4):595–613.CrossrefGoogle Scholar
  • Tang H (2019) The value of privacy: Evidence from online borrowers. Working paper, The Wharton School, University of Pennsylvania, Philadelphia, PA. Google Scholar
  • Teo A-C, Tan GW-H, Ooi K-B, Hew T-S, Yew K-T (2015) The effects of convenience and speed in m-payment. Industry Management Data Systems. 115(2):311–331.CrossrefGoogle Scholar
  • U.S. Government Accountability Office (2007) Personal information: Data breaches are frequent, but evidence of resulting identity theft is limited; however, the full extent is unknown. Government Report. https://www.gao.gov/products/gao-07-737.Google Scholar
  • Wottrich VM, van Reijmersdal EA, Smit EG (2018) The privacy trade-off for mobile app downloads: The roles of app value, intrusiveness, and privacy concerns. Decision Support Systems 106:44–52.CrossrefGoogle Scholar
INFORMS site uses cookies to store information on your computer. Some are essential to make our site work; Others help us improve the user experience. By using this site, you consent to the placement of these cookies. Please read our Privacy Statement to learn more.