Computer-Mediated Communication and Majority Influence: Assessing the Impact in an Individualistic and a Collectivistic Culture
Published Online:1 Sep 1998https://doi.org/10.1287/mnsc.44.9.1263
References
- Studies of independence and conformity: A minority of one against a unanimous majority. Psych. Monographs (1956) 70(9):1–70Crossref, Google Scholar
- Majority and minority influence: Source-position imbalance as a determinant of message scrutiny. J. Personality Soc. Psych. (1994) 67(1):5–19Crossref, Google Scholar
- The effects of group, task, context, and technology variables on the usefulness of group support systems: A meta-analysis of experimental studies. Small Group Res. (1993) 24(4):430–462Crossref, Google Scholar
- How does cultural collectivism operate? The impact of task and maintenance contributions on reward distribution. J. Cross-Cultural Psych. (1982) 13(2):186–200Crossref, Google Scholar
- The parochial dinosaur: Organizational science in a global context. Acad. Management Rev. (1993) 16(2):262–290Crossref, Google Scholar
- Impact of communication medium and computer support on group perceptions and performance: A comparison of face-to-face and dispersed meetings. MIS Quart. (1993) 17(4):465–491Crossref, Google Scholar
- An Experimental Investigation of the Effect of a Group Decision Support System on Normative Influence in Small Groups (1991) (Unpublished Ph.D. dissertation, Georgia State University, Atlanta, GA) Google Scholar
- Effects of anonymity and evaluative tone on idea generation in computer-mediated groups. Management Sci (1990) 36(6):689–703Link, Google Scholar
- A proposed integration among organizational information requirements, media richness, and structural design. Management Sci32(5):554–571Link, Google Scholar
- A history of group support systems empirical research: Lessons learned and future directions. Group Support Systems: New Perspectives (1993) (Macmillan, New York, NY) 59–77Google Scholar
- A comparison of laboratory and field research in the study of electronic meeting systems. J. Management Inform. Systems (1991) 7(2):107–135Google Scholar
- , Benbasat I. Small group research in information systems: Theory and method. The Information Systems Research Challenge: Experimental Research Methods (1989) (Harvard Business School Press, Boston, MA) 53–82Google Scholar
- A foundation for the study of group decision support systems. Management Sci. (1987) 33(5):589–609Link, Google Scholar
- Capturing the complexity in advanced technology use: Adaptive structuration theory. Organ. Sci. (1994) 5(2):121–147Link, Google Scholar
- Productivity loss in brainstorming groups: Towards the solution of a riddle. J. Personality Soc. Psych. (1987) 53(3):497–509Crossref, Google Scholar
- Effects of deindividuating variables on stealing by halloween trick-or-treaters. J. Personality Soc. Psych. (1976) 33(2):178–183Crossref, Google Scholar
- The Psychology of Attitudes (1993) (Harcourt Brace Jovanovich, Fort Worth, TX) Google Scholar
- East meets west meets mideast: Further explorations of collectivistic and individualistic work groups. Acad. Management J. (1993) 36(2):319–348Crossref, Google Scholar
- Self or group? Cultural effects of training on self-efficacy and performance. Admin. Sci. Quart. (1994) 39(1):89–117Crossref, Google Scholar
- Electronic brainstorming and group size. Acad. Management J. (1992) 35(2):350–369Crossref, Google Scholar
- Fragmentation and the other problems CEOs have with their top management teams. California Management Rev. (1995) 37(3):110–127Crossref, Google Scholar
- Cultures and Organizations: Software of the Mind (1991) (McGraw-Hill, London) Google Scholar
- The nature and design of post-industrial organizations. Management Sci (1984) 30(8):928–951Link, Google Scholar
- Crucial Decisions: Leadership in Policymaking and Crisis Management (1989) (The Free Press, New York, NY) Google Scholar
- Methodological issues in experimental IS research: Experiences and recommendations. MIS Quart. (1985) 9(2):141–156Crossref, Google Scholar
- Group decision making and normative versus informational influence effects of type of issue and assigned decision rule. J. Personality Soc. Psych. (1987) 53(2):306–313Crossref, Google Scholar
- Design and Analysis: A Researcher's Handbook (1991) (Prentice-Hall, Englewood Cliffs, NJ) Google Scholar
- The dynamics of organizational development and change: How the past shapes the present and constrains the future. Organ. Sci. (1995) 6(1):9–18Link, Google Scholar
- Reevaluating media richness: Cues, feedback, and task. Proc. Twenty-Seventh Annual Hawaii Internat. Conf. on System Sciences (1994) 4:21–30Crossref, Google Scholar
- The social impact of majorities and minorities. Psych. Rev. (1981) 88(5):438–453Crossref, Google Scholar
- Some effects of certain communication patterns on group performance. J. Abnormal Soc. Psych. (1951) 46(1):38–50Crossref, Google Scholar
- Electronic mail as a medium for rich communication: An empirical investigation using hermeneutic interpretation. MIS Quart. (1994) 18(2):143–157Crossref, Google Scholar
- , Hendrick C. Majority and minority influence. Group Processes (1987) (Sage, Newbury Park, CA) 13–54Google Scholar
- Systematic and nonsystematic processing of majority and minority persuasive communications. J. Personality Soc. Psych. (1987) 53(1):41–52Crossref, Google Scholar
- The nature of social influence in groupthink: Compliance and internalization. J. Personality Soc. Psych. (1989) 57(2):250–260Crossref, Google Scholar
- Groups: Interaction and performance (1984) (Prentice-Hall, Englewood Cliffs, NJ) Google Scholar
- , Jessup L. M., Valacich J. S. Putting the “group” back in group support systems: Some theoretical issues about dynamic processes in groups with technological enhancements. Group Support Systems: New Perspectives (1993) (Macmillan, New York, NY) 78–96Google Scholar
- Group and computermediated discussion effects in risk decision making. J. Personality Soc. Psych. (1987) 52(5):917–930Crossref, Google Scholar
- Groupthink remodeled: The importance of leadership, time pressure, and methodical decisionmaking procedures. Human Relations (1995) 48(5):537–557Crossref, Google Scholar
- Differential contributions of majority and minority influence. Psych. Rev. (1986) 93(1):23–32Crossref, Google Scholar
- Originality of word associations as a function of majority versus minority influence. Soc. Psych. Quart. (1985) 48(3):277–282Crossref, Google Scholar
- Minority influence, divergent thinking, and detection of correct solutions. J. Appl. Soc. Psych. (1987) 17(9):788–799Crossref, Google Scholar
- Electronic meeting systems to support group work. Comm. ACM (1991) 34(7):40–61Crossref, Google Scholar
- , Jessup L. M., Valacich J. S. Communication theory and group support systems. Group Support Systems: New Perspectives (1993) (Macmillan, New York, NY) 281–293Google Scholar
- Group decision-making as a structurational process. Quart. J. Speech (1985) 71(1):74–102Crossref, Google Scholar
- The New Media: Communication, Research, and Technology (1984) (Sage, Newbury Park, CA) Google Scholar
- Task analyzability use of new media, and effectiveness: A multi-site exploration of media richness. Organ. Sci. (1992) 3(4):475–500Link, Google Scholar
- Nonverbal cues and status: An expectation states approach. Amer. J. Soc. (1985) 90(5):955–978Crossref, Google Scholar
- Clustering countries on attitudinal dimensions: A review and synthesis. Acad. Management Rev. (1985) 10(3):435–454Crossref, Google Scholar
- , Kim U., Triandis H. C., Kagitcibasi C., Choi S. C., Yoon G. Beyond individualism-collectivism: New cultural dimensions of values. Individualism and Collectivism (1994) (Sage, Thousand Oaks, CA) 85–119Google Scholar
- Work-related values of managers: A test of the hofstede model. J. Cross-Cultural Psych. (1990) 21(1):109–118Crossref, Google Scholar
- National culture and the values of organizational employees: A dimension analysis across 43 nations. J. Cross-Cultural Psych. (1996) 27(2):231–264Crossref, Google Scholar
- Hofstede's consequences: A study of reviews citations and replications. Organ. Stud.15(3):447–456Crossref, Google Scholar
- Reducing social context cues: Electronic mail in organizational communication. Management Sci. (1986) 32(11):1492–1512Link, Google Scholar
- Group size effects on conformity. J. Soc. Psych. (1976) 98(2):175–181Crossref, Google Scholar
- The effect of culture on IT diffusion: E-mail and fax in Japan and the US. Inform. Systems Res. (1994) 5(1):23–47Link, Google Scholar
- Social influence model: A formal integration of research on majority and minority influence processes. Psych. Bull. (1984) 95(2):189–225Crossref, Google Scholar
- , Fulk J., Steinfield C. W. Understanding managers' media choices: A symbolic interactionist perspective. Organizations and Communication Technology (1990) (Sage, Newbury Park, CA) 71–94Crossref, Google Scholar
- Individualism and Collectivism (1995) (Westview, Boulder, CO) Google Scholar
- Group size and anonymity effects on computer-mediated idea generation. Small Group Res. (1992) 23(1):49–73Crossref, Google Scholar
- Extensions to media richness theory: A test of the task-media fit hypothesis. Proc. Twenty-Seventh Annual Hawaii Internat. Conf. on System Sciences (1994) 4:11–20Crossref, Google Scholar
- Relational aspects of computer-mediated communication: Experimental observations over time. Organ. Sci. (1995) 6(2):186–203Link, Google Scholar
- Culture: A fourth dimension of group support systems. Comm. ACM (1994) 37(10):44–55Crossref, Google Scholar
- Rational and social theories as complementary explanations of communication media choices: Two policy-capturing studies. Acad. Management J. (1995) 38(6):1544–1572Crossref, Google Scholar
- Group discussion and first advocacy effects in computer-mediated and face-to-face decision making groups. Organ. Behavior Human Decision Processes (1992) 53(3):352–380Crossref, Google Scholar

