Pricing Services Subject to Congestion: Charge Per-Use Fees or Sell Subscriptions?

References

• Afèche P., Mendelson H. Pricing and priority auctions in queueing systems with a generalized delay cost structure. Management Sci. (2004) 50(7):869–882Link, Google Scholar
• Barro R. J., Romer P. M. Ski-lift pricing, with applications to labor and other markets. Amer. Econom. Rev. (1987) 77(5):875–890Google Scholar
• Berglas E. On the theory of clubs. Amer. Econom. Rev. (1976) 66(2):116–121Google Scholar
• Bitran G., Rocha e Oliveira P., Schilkrut A. Managing customer relationships through pricing and service quality. (2008) . Working paper, Massachusetts Institute of Technology, CambridgeGoogle Scholar
• Chen H., Frank M. Monopoly pricing when customers queue. IIE Trans. (2004) 36(6):569–581Crossref, Google Scholar
• Clay K. B., Sibley D. S., Srinagesh P. Ex post vs. ex ante pricing: Optimal calling plans and tapered tariffs. J. Regulatory Econom. (1992) 4:115–138Crossref, Google Scholar
• DeGraba P. Buying frenzies and seller-induced excess demand. RAND J. Econom. (1995) 26(2):331–342Crossref, Google Scholar
• De Vany A. Uncertainty, waiting time, and capacity utilization: A stochastic theory of product quality. J. Political Econom. (1976) 84(3):523–542Crossref, Google Scholar
• Edelson M. M., Hilderbrand D. K. Congestion tolls for Poisson queueing processes. Econometrica (1975) 43(1):81–92Crossref, Google Scholar
• Essegaier S., Gupta S., Zhang Z. J. Pricing access services. Marketing Sci. (2002) 21(2):139–159Link, Google Scholar
• Giridharan P. S., Mendelson H. Free-access policy for internal network. Inform. Systems Res. (1994) 5(1):1–21Link, Google Scholar
• Hassin R., Haviv M.To Queue or Not to Queue: Equilibrium Behavior in Queueing Systems (2003) (Kluwer Academic Publishers, Boston) Crossref, Google Scholar
• Littlechild S. C. Optimal arrival rate in a simple queueing system. Internat. J. Production Res. (1974) 12(3):391–397Crossref, Google Scholar
• Masuda Y., Whang S. On the optimality of fixed-up-to tariff for telecommunications service. Inform. Systems Res. (2006) 17(3):247–253Link, Google Scholar
• Mendelson H. Pricing computer services: Queueing effects. Comm. ACM (1985) 28(3):312–321Crossref, Google Scholar
• Miravete E. J. Screening consumers through alternative pricing mechanisms. J. Regulatory Econom. (1996) 9:111–132Google Scholar
• Naor P. The regulation of queue size by levying tolls. Econometrica (1969) 37(1):15–24Crossref, Google Scholar
• Randhawa R., Kumar S. Usage restriction and subscription services: Operational benefits with rational customers. Manufacturing Service Oper. Management (2008) 10(3):429–447Link, Google Scholar
• Scotchmer S. Profit-maximizing clubs. J. Public Econom. (1985) 27(1):25–45Crossref, Google Scholar
• Xie J., Shugan S. M. Electronic tickets, smart cards, and online prepayments: When and how to advance sell. Marketing Sci. (2001) 20(3):219–243Link, Google Scholar