Performance-Based Contracts for Outpatient Medical Services
Published Online:3 Aug 2012https://doi.org/10.1287/msom.1120.0402
References
- . Uncertainty and the welfare economics of medical care. Amer. Econom. Rev. (1963) 53(5):941–973Google Scholar
- . Markets, information asymmetry and health care: Towards new social contracts. Soc. Sci. Medicine (2008) 66(10):2076–2087Crossref, Google Scholar
- . Contract Theory (2005) (MIT Press, Cambridge, MA) Google Scholar
- . Analytical solution of finite capacity M/D/1 queues. J. Appl. Probab. (2000) 37(4):1092–1098Crossref, Google Scholar
- , Graves S, de Kok T. Supply chain coordination with contracts. Handbooks in Operations Research and Management Science: Supply Chain Management (2003) (Elsevier, Amsterdam) 229–339Crossref, Google Scholar
- California Healthline California gears up to implement new rules on medical wait times. (2011) January 5). http://www.californiahealthline.org/articles/2011/1/5/california-gears-up-to-implement-new-rules-on-medical-wait-times.aspxGoogle Scholar
- . Contracts for health care and asymmetric information. J. Health Econom. (2000) 19(5):663–677Crossref, Google Scholar
- . National evaluation of payment by results: Report to the Department of Health. (2007) . Health Economics Research Unit, University of Aberdeen, Aberdeen, Scotland, UKGoogle Scholar
- . Outcomes-adjusted reimbursement in a health-care delivery system. Management Sci. (2001) 47(6):735–751Link, Google Scholar
- . Enhancing performance in health care: A theoretical perspective on agency and the role of information. Health Econom. (2000) 9(2):95–107Crossref, Google Scholar
- . Appointment scheduling in health care: Challenges and opportunities. IIE Trans. (2008) 40(9):800–819Crossref, Google Scholar
- . Revenue management for a primary-care clinic in the presence of patient choice. Oper. Res. (2008) 56(3):576–592Link, Google Scholar
- . Arrow and the information market failure in health care: The changing content and sources of health care information. J. Health Politics, Policy Law (2001) 26(5):1031–1044Crossref, Google Scholar
- . Call center outsourcing contracts under information asymmetry. Management Sci. (2008) 54(4):793–807Link, Google Scholar
- Institute of MedicineRewarding Provider Performance: Aligning Incentives in Medicare (2007) (National Academies Press, Washington, DC) Google Scholar
- Integrated Healthcare Association Approved MY 2011 P4P measurement set. (2011) . Accessed July 21, 2012, http://iha.org/pdfs_documents/p4p_california/ApprovedMY2011MeasureSet111610.pdfGoogle Scholar
- . Multi-tasking, quality and pay for performance. Health Econom. (2011) 20(2):225–238Crossref, Google Scholar
- . Performance contracting in after-sales service supply chains. Management Sci. (2007) 53(12):1843–1858Link, Google Scholar
- . An evidence-based incentive system for Medicare's End-Stage Renal Disease program. Management Sci. (2012) 58(6):1092–1105Link, Google Scholar
- . Strategic costs and preferences revelation in the allocation of resources for health care. Internat. J. Health Care Finance Econom. (2010) 10(3):239–256Crossref, Google Scholar
- . Dynamic scheduling of outpatient appointments under patient no-shows and cancellations. Manufacturing and Service Oper. Management (2010) 12(2):347–364Link, Google Scholar
- . Performance-based contracts and provider efficiency: The state of the art. Disease Management Health Outcomes (2000) 7(3):127–137Crossref, Google Scholar
- . Implementing payment by results in the English NHS: Changing incentives and the role of information. J. Health Organ. Management (2008) 22(1):79–88Crossref, Google Scholar
- . The quality of health care delivered to adults in the United States. New England J. Medicine (2003) 348(26):2635–2645Crossref, Google Scholar
- . Price adjustment in the hospital sector. J. Health Econom. (2011) 30(1):112–125Crossref, Google Scholar
- . Can you get what you pay for? Pay-for-performance and the quality of health care providers. RAND J. Econom. (2010) 41(1):64–91Crossref, Google Scholar
- . Dynamic multi-priority patient scheduling for a diagonostic resource. Oper. Res. (2008) 56(6):1057–1525Link, Google Scholar
- . Call center outsourcing: Coordinating staffing level and service quality. Management Sci. (2008) 54(2):369–383Link, Google Scholar
- . Optimal contracts for health services in the presence of waiting times and asymmetric information. B.E. J. Econom. Anal. Policy (2007) 7(1). Article 40Google Scholar
- . Modeling the impact of an outcome-oriented reimbursement policy on clinic, patients, and pharmaceutical firms. Management Sci. (2000) 46(7):875–892Link, Google Scholar
- . Recipient choice can address the efficiency-equity trade-off in kidney transplantation: A mechanism design problem. Management Sci. (2006) 52(11):1647–1660Link, Google Scholar
- . Vacation Queueing Models: Theory and Applications (2006) (Springer Science+Business Media, New York) Crossref, Google Scholar
- UK Department of Health 2012/13 NHS standard contract for acute, ambulance, community and mental health and learning disability services (bilateral), Section B (the Services), p. B23. (2012) . Accessed July 21, 2012, http://www.dh.gov.uk/en/Publicationsandstatistics/Publications/PublicationsPolicyAndGuidance/DH_131988Google Scholar

