Operations Management in the Age of the Sharing Economy: What Is Old and What Is New?
Published Online:1 Aug 2019https://doi.org/10.1287/msom.2019.0803
References
- (2019) Business models in the sharing economy: Manufacturing durable goods in the presence of peer-to-peer rental markets. Working paper, Carnegie Mellon University, Pittsburgh.Google Scholar
- (2014) Double-sided batch queues with abandonment: Modeling crossing networks. Oper. Res. 62(5):1179–1201.Link, Google Scholar
- (2018) Ride-hailing networks with strategic drivers: The impact of platform control capabilities on performance. Working paper, University of Toronto, Toronto.Google Scholar
- (2017) The potential of servicizing as a green business model. Management Sci. 63(5):1545–1562.Link, Google Scholar
- (2012) Large-scale service marketplaces: The role of the moderating firm. Management Sci. 58(10):1854–1872.Link, Google Scholar
- (2018) The impact of behavioral and economic drivers on gig economy workers. Working paper, University of Pennsylvania, Philadelphia.Google Scholar
- (2018) Can two competing on-demand service platforms be both profitable? Working paper, State University of New York at Binghamton, Binghamton.Google Scholar
- (2018) Coordinating supply and demand on an on-demand service platform with impatient customers. Manufacturing Service Oper. Management, ePub ahead of print June 28, https://doi.org/10.1287/msom.2018.0707.Link, Google Scholar
- (2017) Pricing and optimization in shared vehicle systems: An approximation framework. Working paper, Cornell University, Ithaca, NY.Google Scholar
- (2015) Pricing in ride-share platforms: A queueing-theoretic approach. Working paper, Cornell University, Ithaca, NY.Google Scholar
- (2017) The car sharing economy: Interaction of business model choice and product line design. Manufacturing Service Oper. Management 19(2):185–201.Link, Google Scholar
- (2019) Peer-to-peer trading of usage allowances. Working paper, University of Minnesota, Minneapolis.Google Scholar
- (2017) Drivers, riders and service providers: The impact of the sharing economy on mobility. Working paper, University of Minnesota, Minneapolis.Google Scholar
- (2019a) One way vs. round trip: Sizing up vehicle sharing services. Working paper, University of Minnesota, Minneapolis.Google Scholar
- (2018) Labor welfare in on-demand service platforms. Working paper, University of Minnesota, Minneapolis.Google Scholar
- (2019b) Inventory repositioning in on-demand product rental networks. Working paper, University of Minnesota, Minneapolis.Google Scholar
- (2019c) Peer-to-peer product sharing: Implications for ownership, usage and social welfare in the sharing economy. Management Sci. 65(2):477–493.Link, Google Scholar
- (2019) Competition between two-sided platforms under demand and supply congestion effects. Working paper, Duke University, Durham, NC.Google Scholar
- (2018a) Spatial capacity planning. Working paper, Columbia University, New York.Google Scholar
- (2018b) Surge pricing and its spatial supply response. Working paper, Columbia University, New York.Google Scholar
- (2019) Inducing exploration in service platforms. Hu M, ed. Sharing Economy: Making Supply Meet Demand (Springer, Cham, Switzerland), 193–216.Crossref, Google Scholar
- (2019) Spatial pricing in ride-sharing networks. Oper. Res. 67(3):744–769.Link, Google Scholar
- (2018) Sharing of durable goods: Business models for original equipment manufacturers. Working paper, INSEAD, Fontainebleau, France.Google Scholar
- (2019) Empty-car routing in ridesharing systems. Oper. Res. Forthcoming.Link, Google Scholar
- (2018) Can you gig it? An empirical examination of the gig economy and entrepreneurial activity. Management. Sci. 64(12):5497–5520.Link, Google Scholar
- (2017) The role of surge pricing on a service platform with self-scheduling capacity. Manufacturing Service Oper. Management 19(3):368–384.Link, Google Scholar
- (2018) Surge pricing solves the wild goose chase. Working paper, Stanford University, Stanford, CA.Google Scholar
- (2019) Pricing and matching with forward-looking buyers and sellers. Manufacturing Service Oper. Management. Forthcoming.Link, Google Scholar
- (2004) Coordinating inventory control and pricing strategies with random demand and fixed ordering cost: The finite horizon case. Oper. Res. 52(6):887–896.Link, Google Scholar
- (2019a) Optimal dynamic matching under impatient demand and patient supply. Working paper, University of Toronto, Toronto.Google Scholar
- (2019b) Design of an aggregated marketplace under congestion effects: Asymptotic analysis and equilibrium characterization. Hu M, ed. Sharing Economy: Making Supply Meet Demand (Springer, Cham, Switzerland), 217–248.Crossref, Google Scholar
- (2019c) Dynamic two-sided markets: Dealership and marketplace. Working paper, Hong Kong University of Science and Technology, Clear Water Bay.Google Scholar
- (2019d) Innovative online platforms: Research opportunities. Manufacturing Service Oper. Management. Forthcoming.Link, Google Scholar
- (2018) The value of flexible work: Evidence from Uber drivers. J. Political Econom., ePub ahead of print December 12, https://doi.org/10.1086/702171.Crossref, Google Scholar
- (2018) Harnessing the double-edged sword via routing: Information provision on ride-hailing platforms. Working paper, University of Southern California, Los Angeles.Google Scholar
- (2017) Competition and coopetition for two-sided platforms. Working paper, New York University, New York.Google Scholar
- (2018) Frustration-based promotions: Field experiments in ride-sharing. Working paper, New York University, New York.Google Scholar
- (2019) Discrimination with incomplete information in the sharing economy: Evidence from field experiments on Airbnb. Management Sci. Forthcoming.Link, Google Scholar
- (2017) Managing supply in the on-demand economy: Flexible workers or full-time employees? Working paper, Columbia University, New York.Google Scholar
- (1999) Combined pricing and inventory control under uncertainty. Oper. Res. 47(3):454–475.Link, Google Scholar
- (2018) We are on the way: Analysis of on-demand ride-hailing systems. Working paper, University of Minnesota, Minneapolis.Google Scholar
- (2017) Peer-to-peer rental markets in the sharing economy. Working paper, Harvard University, Cambridge, MA.Google Scholar
- (2019) Bike sharing. Hu M, ed. Sharing Economy: Making Supply Meet Demand (Springer, Cham, Switzerland), 435–459.Crossref, Google Scholar
- (1994) Optimal dynamic pricing of inventories with stochastic demand over finite horizons. Management Sci. 40(8):999–1020.Link, Google Scholar
- (2011) Fleet-sizing and service availability for a vehicle rental system via closed queueing networks. Eur. J. Oper. Res. 211(1):198–207.Crossref, Google Scholar
- (2018) Uber might buy me a Mercedes Benz: An empirical investigation of the sharing economy and durable goods purchase. Working paper, Temple University, Philadelphia.Google Scholar
- (2019) Your Uber is arriving: Managing on-demand workers through surge pricing, forecast communication, and worker incentives. Management Sci., 65(5):1995–2014.Abstract, Google Scholar
- (2018) Gender-based operational issues arising from on-demand ride-hailing platforms: Safety concerns, service systems, and pricing and wage policy. Working paper, Hong Kong Polytechnic University, Hung Hom.Google Scholar
- (2019) Operations in the on-demand economy: Staffing services with self-scheduling capacity. Hu M, ed. Sharing Economy: Making Supply Meet Demand (Springer, Cham, Switzerland), 249–278.Crossref, Google Scholar
- (2019a) Robust repositioning for vehicle sharing. Manufacturing Service Oper. Management, ePub ahead of print April 24, https://doi.org/10.1287/msom.2018.0734.Link, Google Scholar
- (2019b) Operations management of vehicle sharing systems. Hu M, ed. Sharing Economy: Making Supply Meet Demand (Springer, Cham, Switzerland), 461–484.Crossref, Google Scholar
- (2017) Service region design for urban electric vehicle sharing systems. Manufacturing Service Oper. Management 19(2):309–327.Link, Google Scholar
- (2019a) From the classics to new tunes: A neoclassical view on sharing economy and innovative marketplaces. Production Oper. Management. Forthcoming.Google Scholar
- Hu M, ed. (2019b) Sharing Economy: Making Supply Meet Demand (Springer, Cham, Switzerland).Crossref, Google Scholar
- (2019) Precommitments in two-sided market competition. Working paper, University of Toronto, Toronto.Google Scholar
- (2018) Dynamic type matching. Working paper, University of Toronto, Toronto.Google Scholar
- (2019) Price, wage and fixed commission in on-demand matching. Working paper, University of Toronto, Toronto.Google Scholar
- (2018) Surge pricing and two-sided temporal responses in ride-hailing. Working paper, University of Toronto, Toronto.Google Scholar
- (2018) Managing queueing systems where capacity is random and customers are impatient. Production Oper. Management 27(2):234–250.Crossref, Google Scholar
- (2018) Collaborative consumption: Strategic and economic implications of product sharing. Management Sci. 64(3):1171–1188.Link, Google Scholar
- (2018) Bike-share systems: Accessibility and availability. Working paper, University of Maryland, College Park, College Park.Google Scholar
- (1951) Some problems in the theory of queues. J. Royal Statist. Soc. Ser. B 13(2):151–185.Google Scholar
- (2017) Optimizing the profitability and quality of service in carshare systems under demand uncertainty. Manufacturing Service Oper. Management 20(2):162–180.Link, Google Scholar
- (2019) An empirical analysis of market formation, pricing, and revenue sharing in ride-hailing services. Working paper, Chinese University of Hong Kong, Shenzhen, Guangdong, China.Google Scholar
- (2017) Thickness and competition in ride-sharing markets. Working paper, Stanford University, Stanford, CA.Google Scholar
- (2019) Dynamic matching for real-time ridesharing. Stochastic Systems. Forthcoming.Google Scholar
- (2003) Platform competition in two-sided markets. J. Eur. Econom. Assoc. 1(4):990–1029.Crossref, Google Scholar
- (2018) On-demand service platforms. Manufacturing Service Oper. Management 20(4):704–720.Link, Google Scholar
- (2018) Effects of consumer-to-consumer product sharing on distribution channel. Production Oper. Management 27(2):350–367.Crossref, Google Scholar
- (2017) Should on-demand ride services be regulated? An analysis of Chinese government policies. Working paper, Tsinghua University, Beijing.Google Scholar
- (2008) On the structure of lost-sales inventory models. Oper. Res. 56(4):937–944.Link, Google Scholar

