We Are on the Way: Analysis of On-Demand Ride-Hailing Systems

References

• Akbarpour M , Li S , Oveis Gharan S (2020) Thickness and information in dynamic matching markets. J. Political Econom. 128(3):783–815.Google Scholar
• Allon G , Bassamboo A , Çil EB (2012) Large-scale service marketplaces: The role of the moderating firm. Management Sci. 58(10):1854–1872.Link, Google Scholar
• Anderson R , Ashlagi I , Gamarnik D , Kanoria Y (2015) A dynamic model of barter exchange. Indyk P , ed. Proc. 26th Annual ACM-SIAM Sympos. Discrete Algorithms (Society for Industrial and Applied Mathematics, Philadelphia), 1925–1933.Google Scholar
• Baccara M , Lee S , Yariv L (2020) Optimal dynamic matching. Theoret. Econom. Forthcoming.Google Scholar
• Bai J , So KC , Tang CS , Chen X , Wang H (2019) Coordinating supply and demand on an on-demand service platform with impatient customers. Manufacturing Service Oper. Management 21(3):556–570.Link, Google Scholar
• Bailey WA , Clark TD (1992) Taxi management and route control: A systems study and simulation experiment. Proc. 24th Conf. Winter Simulation (ACM, New York), 1217–1222.Google Scholar
• Benjaafar S , Bernhard H , Courcoubetis C (2017) Drivers, riders and service providers: The impact of the sharing economy on mobility. Working paper, University of Minnesota, Minneapolis.Google Scholar
• Benjaafar S , Ding J , Kong G , Taylor T (2018a) Labor welfare in on-demand service platforms. Working paper, University of Minnesota, Minneapolis.Google Scholar
• Benjaafar S , Kong G , Li X , Courcoubetis C (2018b) Peer-to-peer product sharing: Implications for ownership, usage, and social welfare in the sharing economy. Management Sci. 65(2):477–493.Link, Google Scholar
• Bimpikis K , Candogan O , Saban D (2019) Spatial pricing in ride-sharing networks. Oper. Res. 67(3):744–769.Link, Google Scholar
• Borst SC , van der Mei RD (1998) Waiting-time approximations for multiple-server polling systems. Performance Evaluation 31(3–4):163–182.Crossref, Google Scholar
• Boxma O , Deng Q , Zwart A (2002) Waiting-time asymptotics for the M/G/2 queue with heterogeneous servers. Queueing Systems 40(1):5–31.Crossref, Google Scholar
• Cachon P , Daniels M , Lobel R (2017) The role of surge pricing on a service platform with self-scheduling capacity. Manufacturing Service Oper. Management 19(3):368–384.Link, Google Scholar
• Castillo JC , Knoepfle D , Weyl G (2017) Surge pricing solves the wild goose chase. Proc. 2017 ACM Conf. Econom. Comput. (ACM, New York), 241–242.Google Scholar
• Castro F , Besbes O , Lobel I (2019) Surge pricing and its spatial supply response. Columbia Business School Research Paper, 18–25.Google Scholar
• Cullen Z , Farronato C (2018) Outsourcing tasks online: Matching supply and demand on peer-to-peer internet platforms. Working paper, Harvard Business School, Boston.Google Scholar
• Fawaz Y , Newell F (1976) Optimal spacings for a rectangular grid transportation network: A hierarchy structure. Transportation Res. 10(2):111–119.Crossref, Google Scholar
• Fraiberger SP , Sundararajan A (2017) Peer-to-peer rental markets in the sharing economy. Working paper, Harvard University, Cambridge, MA.Google Scholar
• Gerrard MJ (1974) Comparison of taxi and dial-a-bus services. Transportation Sci. 8(2):85–101.Link, Google Scholar
• Guda H , Subramanian U (2019) Your Uber is arriving: Managing on-demand workers through surge pricing, forecast communication, and worker incentives. Management Sci. 65(5):1995–2014.Abstract, Google Scholar
• Gupta V , Harchol-Balter M , Dai JG , Zwart B (2010) On the inapproximability of M/G/K: Why two moments of job size distribution are not enough. Queueing Systems 64(1):5–48.Crossref, Google Scholar
• Gurvich I , Lariviere M , Moreno A (2019) Operations in the on-demand economy: Staffing services with self-scheduling capacity. Hu M , ed. Sharing Economy: Making Supply Meet Demand (Springer, Cham, Switzerland), 249–278.Crossref, Google Scholar
• Hall JV , Horton JJ , Knoepfle DT (2017) Labor market equilibration: Evidence from Uber. Working paper, Uber Technologies, San Francisco.Google Scholar
• Hawkins AJ (2016a) It took Uber five years to get to a billion rides, and its Chinese rival just did it in one. Verge (January 11), https://www.theverge.com/2016/1/11/10749282/didi-kuaidi-rideshare-billion-rides-2015-china-competitor.Google Scholar
• Hawkins AJ (2016b) Uber just completed its two-billionth trip. Verge (July 18), http://www.theverge.com/2016/7/18/12211710/uber-two-billion-trip-announced-kalanick-china-didi.Google Scholar
• Hu M , Zhou Y (2018) Dynamic type matching. Working paper, University of Toronto, Toronto.Google Scholar
• McLeod M (1972) The operation and performance of a taxi fleet. Unpublished master’s thesis, Massachusetts Institute of Technology, Cambridge.Google Scholar
• Meyer R , Wolfe H (1961) The organization and operation of a taxi fleet. Naval Res. Logist. Quart. 8(2):137–150.Crossref, Google Scholar
• Riquelme C , Banerjee S , Johari R (2016) Pricing in ride-share platforms: A queueing-theoretic approach. Working paper, Stanford University, Stanford, CA.Google Scholar
• Rogers B (2015) The social costs of Uber. Univ. Chicago Law Rev. Online 82(1):85–104.Google Scholar
• Sani S , Daman OA (2015) The M/G/2 queue with heterogeneous servers under a controlled service discipline: Stationary performance analysis. Internat. J. Appl. Math. 45(1):31–40.Google Scholar
• Schaller B (2017) Empty seats, full streets: Fixing Manhattan’s traffic problem. Technical report, Schaller Consulting, Brooklyn, NY.Google Scholar
• Steinberg J (2012) Smartphone taxi e-hail apps: New convenience or potential deathtrap. Forbes (December 14), https://www.forbes.com/sites/josephsteinberg/2012/12/14/smartphone-taxi-e-hail-apps-new-convenience-or-potential-deathtrap.Google Scholar
• Sweeney P (2014) Shanghai government cracks down on taxi booking apps. Business Insider (February 26), http://www.businessinsider.com/r-shanghai-government-cracks-down-on-taxi-booking-apps-2014-26.Google Scholar
• Taylor TA (2018) On-demand service platforms. Manufacturing Service Oper. Management 20(4):704–720.Link, Google Scholar