Seeing the Bigger Picture? Ramping up Production with the Use of Augmented Reality

References

• Abernathy WJ (1978) The Productivity Dilemma; Roadblock to Innovation in the Automobile Industry (Johns Hopkins University Press, Baltimore).Google Scholar
• Abraham M, Annunziata M (2017) Augmented reality is already improving worker performance. Harvard Bus. Rev.Google Scholar
• Arnold KM, McDermott KB (2013) Free recall enhances subsequent learning. Psychonomic Bull. Rev. 20(3):507–513.Crossref, Google Scholar
• Ashenfelter O (1978) Estimating the effect of training programs on earnings. Rev. Econom. Statist. 60(1):47–57.Crossref, Google Scholar
• Bates D, Mächler M, Bolker B, Walker S (2015) Fitting linear mixed-effects models using lme4. J. Statist. Software 67(1):1–48.Crossref, Google Scholar
• Bostian AA, Holt CA, Smith AM (2008) Newsvendor “pull-to-center” effect: Adaptive learning in a laboratory experiment. Manufacturing Service Oper. Management 10(4):590–608.Link, Google Scholar
• Boute R, van Mieghem JA (2021) Digital operations: Autonomous automation and the smart execution of work. Management Bus. Rev. 1(1):177–186.Crossref, Google Scholar
• Burton JK, Niles JA, Wildman TM (1981) Levels of processing effects on the immediate and delayed recall of prose. J. Reading Behav. 13(2):157–164.Crossref, Google Scholar
• Campbell DJ (1988) Task complexity: A review and analysis. Acad. Management Rev. 13(1):40–52.Crossref, Google Scholar
• Choi TM, Wallace SW, Wang Y (2018) Big data analytics in operations management. Production Oper. Management 27(10):1868–1883.Crossref, Google Scholar
• Cornelius PB, Gokpinar B, Sting FJ (2021) Sparking manufacturing innovation: How temporary interplant assignments increase employee idea values. Management Sci. 67(4):2231–2250.Link, Google Scholar
• Costa PTJ, McCrae RR (1992) Revised NEO Personality Inventory (NEO-PI-R) and NEO Five-Factor Inventory (NEO-FFI) Manual (Psychological Assessment Resources, Odessa, FL).Google Scholar
• Craik F, Lockhart RS (1972) Levels of processing: A framework for memory research. J. Verbal Learn. Verbal Behav. 11(6):671–684.Crossref, Google Scholar
• Craik F, Tulving E (1975) Depth of processing and the retention of words in episodic memory. J. Experiment. Psych. General 104(3):268–294.Crossref, Google Scholar
• Croson R (2005) The method of experimental economics. Internat. Negotiation 10(1):131–148.Crossref, Google Scholar
• Croson R, Schultz K, Siemsen E, Yeo M (2013) Behavioral operations: The state of the field. J. Oper. Management 31(1–2):1–5.Crossref, Google Scholar
• Cui R, Li M, Zhang S (2022) AI and procurement. Manufacturing Service Oper. Management Forthcoming.Link, Google Scholar
• Damanpour F (1996) Organizational complexity and innovation: Developing and testing multiple contingency models. Management Sci. 42(5):693–716.Link, Google Scholar
• DeHoratius N, Gürerk O, Honhon D, Hyndman KB (2020) Execution failures in retail supply chains—A virtual reality experiment. Preprint, last revised September 9, 2020, https://dx.doi.org/10.2139/ssrn.2676628.Google Scholar
• Dietvorst BJ, Simmons JP, Massey C (2015) Algorithm aversion: People erroneously avoid algorithms after seeing them err. J. Experiment. Psych. General 144(1):114–126.Crossref, Google Scholar
• Dietvorst BJ, Simmons JP, Massey C (2018) Overcoming algorithm aversion: People will use imperfect algorithms if they can (even slightly) modify them. Management Sci. 64(3):1155–1170.Link, Google Scholar
• Domjan M (2014) The Principles of Learning and Behavior (Cengage Learning, Boston, MA).Google Scholar
• Faul F, Erdfelder E, Buchner A, Lang AG (2009) Statistical power analyses using G*power 3.1: Tests for correlation and regression analyses. Behav. Res. Methods 41(4):1149–1160.Crossref, Google Scholar
• Fisher RP, Craik FIM (1980) The effects of elaboration on recognition memory. Memory Cognition 8(5):400–404.Crossref, Google Scholar
• Gopal A, Goyal M, Netessine S, Reindorp M (2013) The impact of new product introduction on plant productivity in the North American automotive industry. Management Sci. 59(10):2217–2236.Link, Google Scholar
• Grand MR (2021) ChecklistAR: Augmented reality for maintenance. Accessed February 15, 2021, https://augmentit.ch/checklist-ar/?lang=en.Google Scholar
• Grant RM (1996) Toward a knowledge-based theory of the firm. Strategic Management J. 17(S2):109–122.Crossref, Google Scholar
• Gürerk Ö, Bohné T, Alvarez Alonso G (2019) Productivity and learning effects of head-mounted AR displays on human-centered work. Preprint, last revised November 8, 2019, https://dx.doi.org/10.2139/ssrn.3264118.Google Scholar
• Harrison GW, List JA (2004) Field experiments. J. Econom. Literature 42(4):1009–1055.Crossref, Google Scholar
• Hendricks KB, Singhal VR (2005) An empirical analysis of the effect of supply chain disruptions on long-run stock price performance and equity risk of the firm. Production Oper. Management 14(1):35–52.Crossref, Google Scholar
• Hora M, Klassen RD (2013) Learning from others’ misfortune: Factors influencing knowledge acquisition to reduce operational risk. J. Oper. Management 31(1–2):52–61.Crossref, Google Scholar
• Huber GP (1991) Organizational learning: The contributing processes and the literatures. Organ. Sci. 2(1):88–115.Link, Google Scholar
• Huckman RS, Staats BR, Upton DM (2009) Team familiarity, role experience, and performance: Evidence from Indian software services. Management Sci. 55(1):85–100.Link, Google Scholar
• Kagan E, Leider S, Lovejoy WS (2018) Ideation–execution transition in product development: An experimental analysis. Management Sci. 64(5):2238–2262.Link, Google Scholar
• Katok E (2011) Using Laboratory Experiments to Build Better Operations Management Models, Foundations and Trends in Technology, Inform. Oper. Management 5(1):1–86.Google Scholar
• KC D, Staats BR, Gino F (2013) Learning from my success and from others’ failure: Evidence from minimally invasive cardiac surgery. Management Sci. 59(11):2435–2449.Link, Google Scholar
• Kent P, Siemsen E (2018) Production process moves: Template use and the need to adapt. Production Oper. Management 27(3):480–495.Crossref, Google Scholar
• Kim S, Nussbaum MA, Gabbard JL (2016) Augmented reality “smart glasses” in the workplace: Industry perspectives and challenges for worker safety and health. IIE Trans. Occupational Ergonomics Human Factors 4(4):253–258.Crossref, Google Scholar
• Kumar S, Mookerjee V, Shubham A (2018) Research in operations management and information systems interface. Production Oper. Management 27(11):1893–1905.Crossref, Google Scholar
• Lammers RL (2008) Learning and retention rates after training in posterior epistaxis management. Acad. Emergency Medicine 15(11):1181–1189.Crossref, Google Scholar
• Lapré MA, Cravey C (2022) When success is rare and competitive: Learning from others’ success and my failure at the speed of Formula One. Management Sci. Forthcoming.Link, Google Scholar
• Levitt B, March JG (1988) Organizational learning. Annual Rev. Sociol. 14(1):319–338.Crossref, Google Scholar
• Lieberum T, Schiffels S, Kolischa R (2020) Should we all work in sprints? How agile project management improves performance. Working paper, Technical University of Munich, Munich, Germany.Google Scholar
• Liu P, Li Z (2012) Task complexity: A review and conceptualization framework. Internat. J. Indust. Ergonomics 42(6):553–568.Crossref, Google Scholar
• Locke EA, Latham GP (2002) Building a practically useful theory of goal setting and task motivation: A 35-year odyssey. Amer. Psych. 57(9):705–717.Crossref, Google Scholar
• Luo X, Qin MS, Fang Z, Qu Z (2021) Artificial intelligence coaches for sales agents: Caveats and solutions. J. Marketing 85(2):14–32.Crossref, Google Scholar
• Maitlis S (2005) The social processes of organizational sensemaking. Acad. Management J. 48(1):21–49.Crossref, Google Scholar
• Mincer J (1962) On-the-job training: Costs, returns, and some implications. J. Political Econom. 70(5):50–79.Crossref, Google Scholar
• Mišić VV, Perakis G (2020) Data analytics in operations management: A review. Manufacturing Service Oper. Management 22(1):158–169.Link, Google Scholar
• Moldoveanu MC, Bauer RM (2004) On the relationship between organizational complexity and organizational structuration. Organ. Sci. 15(1):98–118.Link, Google Scholar
• Newport News Shipbuilding (2019) Accessed January 15, 2020, https://nns.huntingtoningalls.com/videos/augmented-reality-demo/.Google Scholar
• Noghabaei M, Heydarian A, Balali V, Han K (2020) Trend analysis on adoption of virtual and augmented reality in the architecture, engineering, and construction industry. Data (Basel) 5(1):26.Google Scholar
• Norton MI, Mochon D, Ariely D (2012) The IKEA effect: When labor leads to love. J. Consumer Psych. 22(3):453–460.Crossref, Google Scholar
• Olsen TL, Tomlin B (2020) Industry 4.0: Opportunities and challenges for operations management. Manufacturing Service Oper. Management 22(1):113–122.Link, Google Scholar
• Panetta K (2018) 5 trends emerge in Gartner hype cycle for emerging technologies 2018. Accessed January 15, 2020, https://www.gartner.com.Google Scholar
• Porter ME, Heppelmann JE (2017) Why every organization needs an augmented reality strategy. Harvard. Bus. Rev. 95(6):46–57.Google Scholar
• PwC (2016) For US manufacturing, virtual reality is for real. PwC and Manufacturing Institute Report, 1–8.Google Scholar
• Ramdas K, Randall T (2008) Does component sharing help or hurt reliability? An empirical study in the automotive industry. Management Sci. 54(5):922–938.Link, Google Scholar
• Ramdas K, Saleh K, Stern S, Liu H (2018) Variety and experience: Learning and forgetting in the use of surgical devices. Management Sci. 64(6):2590–2608.Link, Google Scholar
• Rammstedt B, John OP (2007) Measuring personality in one minute or less: A 10-item short version of the big five inventory in English and German. J. Res. Personality 41(1):203–212.Crossref, Google Scholar
• Reif R, Walch D (2008) Augmented & virtual reality applications in the field of logistics. Visual Comput. 24(11):987–994.Crossref, Google Scholar
• Ryznar E (2019) Light guide systems launches TrainAR augmented reality training system. PR Newswire. Accessed October 3, 2019, https://www.prnewswire.com/news-releases/light-guide-systems-launches-trainar-augmented-reality-training-system-300930918.html.Google Scholar
• Schein KE, Rauschnabel PA (2022) Augmented reality in manufacturing: Exploring workers’ perceptions of barriers. IEEE Trans. Engrg. Management Forthcoming.Crossref, Google Scholar
• Shafer SM, Nembhard DA, Uzumeri MV (2001) The effects of worker learning, forgetting, and heterogeneity on assembly line productivity. Management Sci. 47(12):1639–1653.Link, Google Scholar
• Siemsen E (2008) The hidden perils of career concerns in R&D organizations. Management Sci. 54(5):863–877.Link, Google Scholar
• Siemsen E, Balasubramanian S, Roth AV (2007) Incentives that induce task-related effort, helping, and knowledge sharing in workgroups. Management Sci. 53(10):1533–1550.Link, Google Scholar
• Suh KS, Lee YE (2005) The effects of virtual reality on consumer learning: An empirical investigation. Management Inform. Systems Q. 29(4):673–697.Crossref, Google Scholar
• Sutton RM, Niles D, Meaney PA, Aplenc R, French B, Abella BS, Lengetti EL, Berg RA, Helfaer MA, Nadkarni V (2011) Low-dose, high-frequency CPR training improves skill retention of in-hospital pediatric providers. Pediatrics 128(1):145–151.Crossref, Google Scholar
• Syberfeldt A, Danielsson O, Gustavsson P (2017) Augmented reality smart glasses in the smart factory: Product evaluation guidelines and review of available products. IEEE Access 5:9118–9130.Crossref, Google Scholar
• Tazelaar F, Snijders C (2013) Operational risk assessments by supply chain professionals: Process and performance. J. Oper. Management 31(1–2):37–51.Crossref, Google Scholar
• Terborg JR, Miller HE (1978) Motivation, behavior, and performance: A closer examination of goal setting and monetary incentives. J. Appl. Psych. 63(1):29–39.Crossref, Google Scholar
• Touch Surgery Labs (2021) Augmenting surgical performance. Accessed February 3, 2021, https://www.touchsurgery.com/.Google Scholar
• Tucker AL, Nembhard IM, Edmondson AC (2007) Implementing new practices: An empirical study of organizational learning in hospital intensive care units. Management Sci. 53(6):894–907.Link, Google Scholar
• van den Broek GS, Segers E, Takashima A, Verhoeven L (2014) Do testing effects change over time? Insights from immediate and delayed retrieval speed. Memory 22(7):803–812.Crossref, Google Scholar
• Wee D, Breuning M, Kelly R, Mathis R (2016) Industry 4.0 after the initial hype—Where manufacturers are finding value and how they can best capture it. McKinsey Digital 2016, https://www.mckinsey.com/~/media/mckinsey/business%20functions/mckinsey%20digital/our%20insights/getting%20the%20most% 20out%20of%20industry%204%200/mckinsey_industry_40_2016.ashx.Google Scholar
• Weick KE (1993) The collapse of sensemaking in organizations: The Mann Gulch disaster. Admin. Sci. Quart. 38(4):628–652.Crossref, Google Scholar
• Weng ZK, Parlar M (2005) Managing build-to-order short life-cycle products: Benefits of pre-season price incentives with standardization. J. Oper. Management 23(5):482–495.Crossref, Google Scholar