Welfare Impact of Bilateral Rating Display in Ride-Sharing Platforms
References
- (2020) Warning against recurring risks: An information design approach. Management Sci. 66(10):4612–4629.Link, Google Scholar
- (2023) Information design for congested social services: Optimal need-based persuasion. Management Sci. 69(7):3778–3796.Link, Google Scholar
- (2020) Operations management in the age of the sharing economy: What is old and what is new? Manufacturing Service Oper. Management 22(1):93–101.Link, Google Scholar
- (2017) Drivers, riders and service providers: The impact of the sharing economy on mobility. Conitzer V, Guérin R, eds. Proc. 12th Workshop Econom. Networks Systems Comput. (Association for Computing Machinery, New York), 1–6.Google Scholar
- (2022) Labor welfare in on-demand service platforms. Manufacturing Service Oper. Management 24(1):110–124.Link, Google Scholar
- (2019) Spatial pricing in ride-sharing networks. Oper. Res. 67(3):744–769.Link, Google Scholar
- (2017) The role of surge pricing on a service platform with self-scheduling capacity. Manufacturing Service Oper. Management 19(3):368–384.Link, Google Scholar
- (2021) Informing the public about a pandemic. Management Sci. 67(10):6350–6357.Link, Google Scholar
- (2008) The sound of silence in online feedback: Estimating trading risks in the presence of reporting bias. Management Sci. 54(3):460–476.Link, Google Scholar
- (2023) Managing relationships between restaurants and food delivery platforms: Conflict, contracts, and coordination. Management Sci. 69(2):812–823.Link, Google Scholar
- (2022) Reputation inflation. Marketing Sci. 41(4):733–745.Link, Google Scholar
- (2017) On self-selection biases in online product reviews. MIS Quart. 41(2):449–471.Crossref, Google Scholar
- (2020) Information disclosure and pricing policies for sales of network goods. Oper. Res. 68(4):1162–1177.Link, Google Scholar
- (2009) Overcoming the j-shaped distribution of product reviews. Comm. ACM 52(10):144–147.Crossref, Google Scholar
- (2020) Price and lead time disclosure strategies in inventory systems. Production Oper. Management 29(12):2760–2788.Crossref, Google Scholar
- (2014) Implementing the “wisdom of the crowd”. J. Political Econom. 122(5):988–1012.Crossref, Google Scholar
- (2008) Self-selection and information role of online product reviews. Inform. Systems Res. 19(4):456–474.Link, Google Scholar
- (2018) Signaling in online retail: Efficacy of public signals. Johari R, Schwartz G, eds. Proc. 13th Workshop Econom. Networks, Systems Comput. (Association for Computing Machinery, New York), 1.Google Scholar
- (2019) Optimal signaling mechanisms in unobservable queues. Oper. Res. 67(5):1397–1416.Link, Google Scholar
- (2017) The impact of multi-homing in a ride-hailing market. Preprint, submitted May 16, https://doi.org/10.2139/ssrn.2968504.Google Scholar
- (2018) Is Uber helping or hurting mass transit? An empirical investigation. Proc. 39th Internat. Conf. Inform. Systems (Association for Information Systems, Atlanta), 1325–1341.Google Scholar
- (2018) Crowdsourcing exploration. Management Sci. 64(4):1727–1746.Link, Google Scholar
- (2005) Search-theoretic models of the labor market: A survey. J. Econom. Literature 43(4):959–988.Crossref, Google Scholar
- (2021) Gender-related operational issues arising from on-demand ride-hailing platforms: Safety concerns and system configuration. Production Oper. Management 30(10):3481–3496.Crossref, Google Scholar
- (2018) On-demand service platforms. Manufacturing Service Oper. Management 20(4):704–720.Link, Google Scholar
- (2020) Efficient inaccuracy: User-generated information sharing in a queue. Management Sci. 66(10):4648–4666.Link, Google Scholar
- (2018) On-demand ridesourcing has reduced per-capita vehicle registrations and gasoline use in U.S. states. Technical report, National Academies of Sciences, Engineering, and Medicine, Washington, DC.Google Scholar
- (2020) Two-sided competition between on-demand service platforms. Preprint, submitted February 24, https://doi.org/10.2139/ssrn.3525971.Google Scholar
- (2020) A balancing act of regulating on-demand ride services. Management Sci. 66(7):2975–2992.Link, Google Scholar
- (2022) Two-sided platform competition in a sharing economy. Management Sci. 68(12):8909–8932.Link, Google Scholar
- (2024) When sharing economy meets traditional business: Coopetition between ride-sharing platforms and car-rental firms. Inform. Systems Res. 35(3):1137–1153.Link, Google Scholar

