Airline Responses to the COVID-19 Collapse: Applying Learning to an Unprecedented Crisis

Published Online:https://doi.org/10.1287/stsc.2023.0083

References

  • Adorisio ALM (2014) Organizational remembering as narrative: “Storying” the past in banking. Organization 21(4):463–476.CrossrefGoogle Scholar
  • Ahmadjian CL, Robinson P (2001) Safety in numbers: Downsizing and the deinstitutionalization of permanent employment in Japan. Admin. Sci. Quart. 46(December):622–654.CrossrefGoogle Scholar
  • Alderighi M, Cento A (2004) European airlines conduct after September 11. J. Air Transportation Management 10(2):97–107.CrossrefGoogle Scholar
  • Anteby M, Molnár V (2012) Collective memory meets organizational identity: Remembering to forget in a firm’s rhetorical history. Acad. Management J. 55(3):515–540.CrossrefGoogle Scholar
  • Argote L (1999) Organizational Learning: Creating, Retaining, and Transferring Knowledge (Kluwer Academic Publishers, Boston).Google Scholar
  • Argote L, Lee S, Park J (2021) Organizational learning processes and outcomes: Major findings and future research directions. Management Sci. 67(9):5399–5429.LinkGoogle Scholar
  • Baker T, Miner AS, Eesley DT (2003) Improvising firms: Bricolage, account giving and improvisational competencies in the founding process. Res. Policy 32(2):255–276.CrossrefGoogle Scholar
  • Baum JAC, Ingram P (1998) Survival-enhancing learning in the Manhattan hotel industry, 1898–1980. Management Sci. 44(7):996–1016.LinkGoogle Scholar
  • Benkard CL (2000) Learning and forgetting: The dynamics of aircraft production. Amer. Econom. Rev. 90(4):1034–1054.CrossrefGoogle Scholar
  • Bennett VM, Snyder J (2017) The empirics of learning from failure. Strategy Sci. 2(1):1–12.LinkGoogle Scholar
  • Bikhchandani S, Hirshleifer D, Welch I (1992) A theory of fads, fashion, custom, and cultural change as informational cascades. J. Political Econom. 100(5):992–1026.CrossrefGoogle Scholar
  • Bromiley P (1991) Testing a causal model of corporate risk taking and performance. Acad. Management J. 34(1):37–59.CrossrefGoogle Scholar
  • Bruneel J, Yli‐Renko H, Clarysse B (2010) Learning from experience and learning from others: How congenital and interorganizational learning substitute for experiential learning in young firm internationalization. Strategic Entrepreneurship J. 4(2):164–182.CrossrefGoogle Scholar
  • Burns LR, Wholey DR (1993) Adoption and abandonment of matrix management programs: Effects of organizational characteristics and interorganizational networks. Acad. Management J. 36(1):106–138.CrossrefGoogle Scholar
  • Chandler D, Hwang H (2015) Learning from learning theory: A model of organizational adoption strategies at the microfoundations of institutional theory. J. Management 41(5):1446–1476.CrossrefGoogle Scholar
  • Chi J, Baek J (2013) Dynamic relationship between air transport demand and economic growth in the United States: A new look. Transportation Policy 29:257–260.CrossrefGoogle Scholar
  • Correia S, Guimarães P, Zylkin T (2020) Fast Poisson estimation with high-dimensional fixed effects. Stata J. 20(1):95–115.CrossrefGoogle Scholar
  • Csaszar FA (2018) What makes a decision strategic? Strategic representations. Strategy Sci. 3(4):606–619.LinkGoogle Scholar
  • Cyert RM, March JG (1963) A Behavioral Theory of the Firm (Prentice-Hall, Englewood Cliffs, NJ).Google Scholar
  • Dailey SL, Browning L (2014) Retelling stories in organizations: Understanding the functions of narrative repetition. Acad. Management Rev. 39(1):22–43.CrossrefGoogle Scholar
  • Darr ED, Argote L, Epple D (1995) The acquisition, transfer, and depreciation of knowledge in service organizations: Productivity in franchises. Management Sci. 41(11):1750–1762.LinkGoogle Scholar
  • Davis GF, Greve HR (1997) Corporate elite networks and governance changes in the 1980s. Amer. J. Sociol. 103(July):1–37.CrossrefGoogle Scholar
  • Decreton B, Tippmann E, Nell PC, Parker A (2023) More effective solutions? Senior managers and non-routine problem solving. Strategic Management J. 44(10):2566–2593.CrossrefGoogle Scholar
  • DiMaggio PJ, Powell WW (1983) The iron cage revisited: Institutional isomorphism and collective rationality in organizational fields. Amer. Sociol. Rev. 48(2):147–160.CrossrefGoogle Scholar
  • Dobruszkes F, Van Hamme G (2011) The impact of the current economic crisis on the geography of air traffic volumes: An empirical analysis. J. Transportation Geography 19(6):1387–1398.CrossrefGoogle Scholar
  • Dokko G, Gaba V (2012) Venturing into new territory: Career experiences of corporate venture capital managers and practice variation. Acad. Management J. 55(3):563–583.CrossrefGoogle Scholar
  • Dutton JM, Thomas A (1984) Treating progress functions as a managerial opportunity. Acad. Management Rev. 9(2):235–247.CrossrefGoogle Scholar
  • Famoye F (2010) On the bivariate negative binomial regression model. J. Appl. Statist. 37(6):969–981.CrossrefGoogle Scholar
  • Gavetti G, Levinthal DA (2000) Looking forward and looking backward: Cognitive and experiential search. Admin. Sci. Quart. 45(March):113–137.CrossrefGoogle Scholar
  • Gavetti G, Levinthal DA, Rivkin JW (2005) Strategy making in novel and complex worlds: The power of analogy. Strategic Management J. 26(8):691–712.CrossrefGoogle Scholar
  • Gavetti G, Greve HR, Levinthal DA, Ocasio W (2012) The behavioral theory of the firm: Assessment and prospects. Acad. Management Ann. 6:1–40.CrossrefGoogle Scholar
  • Greve HR (2003a) A behavioral theory of R&D expenditures and innovation: Evidence from shipbuilding. Acad. Management J. 46(6):685–702.CrossrefGoogle Scholar
  • Greve HR (2003b) Organizational Learning from Performance Feedback: A Behavioral Perspective on Innovation and Change (Cambridge University Press, Cambridge, UK).CrossrefGoogle Scholar
  • Greve HR (2009) Bigger and safer: The diffusion of competitive advantage. Strategic Management J. 30(1):1–23.CrossrefGoogle Scholar
  • Greve HR (2011) Fast and expensive: The diffusion of a disappointing innovation. Strategic Management J. 32(9):949–968.CrossrefGoogle Scholar
  • Guler I (2018) Pulling the plug: The capability to terminate unsuccessful projects and firm performance. Strategy Sci. 3(3):481–497.LinkGoogle Scholar
  • Hale T, Angrist N, Goldszmidt R, Kira B, Petherick A, Phillips T, Webster S, et al. (2021) A global panel database of pandemic policies (Oxford COVID-19 Government Response Tracker). Nature Human Behav. 5(4):529–538.CrossrefGoogle Scholar
  • Hätty H, Hollmeier S (2003) Airline strategy in the 2001/2002 crisis—The Lufthansa example. J. Air Transportation Management 9(1):51–55.CrossrefGoogle Scholar
  • Haunschild PR (1993) Interorganizational imitation: The impact of interlocks on corporate acquisition activity. Admin. Sci. Quart. 38(December):564–592.CrossrefGoogle Scholar
  • Haunschild PR, Sullivan BN (2002) Learning from complexity: Effects of prior accidents and incidents on airlines’ learning. Admin. Sci. Quart. 47(December):609–643.CrossrefGoogle Scholar
  • Henisz WJ, Delios A (2001) Uncertainty, imitation and plant location: Japanese multinational corporations, 1990–1996. Admin. Sci. Quart. 46(September):443–475.CrossrefGoogle Scholar
  • Hodgkinson GP, Bown NJ, Maule AJ, Glaister KW, Pearman AD (1999) Breaking the frame: An analysis of strategic cognition and decision making under uncertainty. Strategic Management J. 20(10):977–985.CrossrefGoogle Scholar
  • Jasper C (2021) Airlines see Covid-related losses exceeding $200 billion. Bloomberg (October 4), https://www.bloomberg.com/news/articles/2021-10-04/airline-losses-from-covid-to-exceed-200-billion-industry-says.Google Scholar
  • Kim J-YJ, Miner AS (2007) Vicarious learning from the failures and near-failures of others: Evidence from the U.S. commercial banking industry. Acad. Management J. 50(3):687–714.CrossrefGoogle Scholar
  • Kim CM, Cunningham CM, Joseph J (2023) Corporate proximity and product market reentry: The role of corporate headquarters in business unit response to product failure. Acad. Management J. 66(4):1209–1232.CrossrefGoogle Scholar
  • Kim J-Y, Kim J-Y(J), Miner AS (2009) Organizational learning from extreme performance experience: The impact of success and recovery experience. Organ. Sci. 20(6):958–978.LinkGoogle Scholar
  • Kraatz MS (1998) Learning by association? Interorganizational networks and adaptation to environmental change. Acad. Management J. 41(6):621–643.Google Scholar
  • Levinthal DA, March JG (1981) A model of adaptive organizational search. J. Econom. Behav. Organ. 2(4):307–333.CrossrefGoogle Scholar
  • Levinthal DA, March JG (1993) The myopia of learning. Strategic Management J. 14(Winter):95–112.CrossrefGoogle Scholar
  • Levitt B, March JG (1988) Organizational learning. Annual Rev. Sociol. 14:319–340.CrossrefGoogle Scholar
  • March JG, Sutton RI (1997) Organizational performance as a dependent variable. Organ. Sci. 8(6):698–706.LinkGoogle Scholar
  • March JG, Sproull LS, Tamuz M (1991) Learning from samples of one or fewer. Organ. Sci. 2(1):1–13.LinkGoogle Scholar
  • Maslach D, Branzei O, Rerup C, Zbaracki MJ (2018) Noise as signal in learning from rare events. Organ. Sci. 29(2):225–246.LinkGoogle Scholar
  • Menon A, Yao D (2024) Rationalizing outcomes: Interdependent learning in competitive markets. Strategy Sci., ePub ahead of print January 8, https://doi.org/10.1287/stsc.2018.0083.LinkGoogle Scholar
  • Naumovska I, Gaba V, Greve HR (2021a) The diffusion of differences: A review and reorientation of 20 years of diffusion research. Acad. Management Ann. 15(2):377–405.CrossrefGoogle Scholar
  • Naumovska I, Zajac EJ, Lee PM (2021b) Strength and weakness in numbers? Unpacking the role of prevalence in the diffusion of reverse mergers. Acad. Management J. 64(2):409–434.CrossrefGoogle Scholar
  • Ocasio W (1997) Toward an attention-based theory of the firm. Strategic Management J. 18(Summer):187–206.CrossrefGoogle Scholar
  • Rao H, Greve HR, Davis GF (2001) Fool’s gold: Social proof in the initiation and abandonment of coverage by Wall Street analysts. Admin. Sci. Quart. 46(September):502–526.CrossrefGoogle Scholar
  • Ravasi D, Rindova V, Stigliani I (2019) The stuff of legend: History, memory, and the temporality of organizational identity construction. Acad. Management J. 62(5):1523–1555.CrossrefGoogle Scholar
  • Rerup C (2009) Attentional triangulation: Learning from unexpected rare crises. Organ. Sci. 20(5):876–893.LinkGoogle Scholar
  • Rerup C, Zbaracki MJ (2021) The politics of learning from rare events. Organ. Sci. 32(6):1391–1414.LinkGoogle Scholar
  • Rhee M, Kim T (2015) Great vessels take a long time to mature: Early success traps and competences in exploitation and exploration. Organ. Sci. 26(1):180–197.LinkGoogle Scholar
  • Rogers EM (1983) The Diffusion of Innovations 3 (Free Press, New York).Google Scholar
  • Rowlinson M, Booth C, Clark P, Delahaye A, Procter S (2010) Social remembering and organizational memory. Organ. Stud. 31(1):69–87.CrossrefGoogle Scholar
  • Rupp NG, Holmes GM, DeSimone J (2005) Airline Schedule recovery after airport closures: Empirical evidence since September 11. Southern Econom. J. 71(4):800–820.Google Scholar
  • Say G, Vasudeva G (2020) Learning from digital failures? The effectiveness of firms’ divestiture and management turnover responses to data breaches. Strategy Sci. 5(2):117–142.LinkGoogle Scholar
  • Schilling MA, Vidal P, Ployhart RE, Marangoni A (2003) Learning by doing something else: Variation, relatedness, and the learning curve. Management Sci. 49(1):39–56.LinkGoogle Scholar
  • Scotti D, Volta N (2017) Profitability change in the global airline industry. Transportation Res. Part E Logist. Transportation Rev. 102:1–12.CrossrefGoogle Scholar
  • Sharma A, Borah SB, Moses AC (2021) Responses to COVID-19: The role of governance, healthcare infrastructure, and learning from past pandemics. J. Bus. Res. 122:597–607.CrossrefGoogle Scholar
  • Shinkle GA (2012) Organizational aspirations, reference points, and goals. J. Management 38(1):415–455.CrossrefGoogle Scholar
  • Simon HA (1955) A behavioral model of rational choice. Quart. J. Econom. 69(1):99–118.CrossrefGoogle Scholar
  • Strang D, Soule SA (1998) Diffusion in organizations and social movements: From hybrid corn to poison pills. Annual Rev. Sociol. 24:265–290.CrossrefGoogle Scholar
  • Suddaby R, Foster WM, Trank CQ (2010) Rhetorical history as a source of competitive advantage. Baum JAC, Lampel J, eds. Advances in Strategic Management, vol. 27 (Emerald, Bingley, UK), 147–173.Google Scholar
  • Walsh JP, Ungson GR (1991) Organizational memory. Acad. Management Rev. 16(1):57–91.CrossrefGoogle Scholar
  • Weick KE (1995) Sensemaking in Organizations (Sage, Thousand Oaks, CA).Google Scholar
  • Xu X, Hardin JW (2016) Regression models for bivariate count outcomes. Stata J. 16(2):301–315.CrossrefGoogle Scholar
INFORMS site uses cookies to store information on your computer. Some are essential to make our site work; Others help us improve the user experience. By using this site, you consent to the placement of these cookies. Please read our Privacy Statement to learn more.