Peer-to-Peer Crowdshipping as an Omnichannel Retail Strategy

References

• Angrist JD , Caldwell S , Hall JV (2021) Uber versus taxi: A driver’s eye view. Amer. Econom. J. Appl. Econom. 13(3):272–308.Crossref, Google Scholar
• Ansari S , Basdere M , Li X , Ouyang Y , Smilowitz K (2017) Advancements in continuum approximation models for logistics and transportation systems: 1996–2016. Transportation Res. Part B 107:229–252.Crossref, Google Scholar
• Archetti C , Savelsbergh M , Speranza MG (2016) The vehicle routing problem with occasional drivers. Eur. J. Oper. Res. 254(2):472–480.Crossref, Google Scholar
• Arslan AM , Agatz N , Kroon L , Zuidwijk R (2019) Crowdsourced delivery—A dynamic pickup and delivery problem with ad hoc drivers. Transportation Sci. 53(1):222–235.Link, Google Scholar
• Barr A , Wohl J (2013) Wal-Mart may get customers to deliver packages to online buyers. Reuters (March 28), http://www.reuters.com/article/2013/03/28/us-retail-walmart-delivery-idUSBRE92R03820130328.Google Scholar
• Belavina E , Girotra K , Kabra A (2016) Online grocery retail: Revenue models and environmental impact. Management Sci. 63(6):1781–1799.Link, Google Scholar
• Bell DR , Gallino S , Moreno A (2018) Offline showrooms in omnichannel retail: Demand and operational benefits. Management Sci. 64(4):1629–1651.Link, Google Scholar
• Benjaafar S, Bernhard H, Courcoubetis C, Kanakakis M, Papafragkos S (2022) Drivers, riders, and service providers: The impact of the sharing economy on mobility. Management Sci. 68(1):123–142.Google Scholar
• Cachon GP (2014) Retail store density and the cost of greenhouse gas emissions. Management Sci. 60(8):1907–1925.Link, Google Scholar
• Catania B (2023) Trending now: Last-mile delivery expectations for 2023. Forbes (February 24), https://www.forbes.com/sites/forbestechcouncil/2023/02/24/trending-now-last-mile-delivery-expectations-for-2023/?sh=5b0872625e8d.Google Scholar
• Daganzo CF (1984a) The length of tours in zones of different shapes. Transportation Res. Part B Methodological 18(2):135–145.Crossref, Google Scholar
• Daganzo CF (1984b) The distance traveled to visit n points with a maximum of c stops per vehicle: An analytic model and an application. Transportation Sci. 18(4):331–350.Link, Google Scholar
• Daganzo CF (2005) Logistics Systems Analysis (Springer Science & Business Media, Berlin, Heidelberg).Google Scholar
• Daskin MS (2011) Network and Discrete Location: Models, Algorithms, and Applications (John Wiley & Sons, Hoboken, NJ).Google Scholar
• Dayarian I , Savelsbergh M (2020) Crowdshipping and same-day delivery: Employing in-store customers to deliver online orders. Production Oper. Management 29(9):2153–2174.Crossref, Google Scholar
• Evans M (2022) Why Walmart could win hyperlocal delivery in the US. Forbes (November 7), https://www.forbes.com/sites/michelleevans1/2022/11/07/why-walmart-could-win-hyperlocal-delivery-in-the-us/?sh=433c91196e5b.Google Scholar
• Gallino S , Moreno A (2014) Integration of online and offline channels in retail: The impact of sharing reliable inventory availability information. Management Sci. 60(6):1434–1451.Link, Google Scholar
• Gao F , Su X (2016a) Omnichannel retail operations with buy-online-and-pick-up-in-store. Management Sci. 63(8):2478–2492.Link, Google Scholar
• Gao F , Su X (2016b) Online and offline information for omnichannel retailing. Manufacturing Service Oper. Management 19(1):84–98.Link, Google Scholar
• Kızıl KU , Yıldız B (2023) Public transport-based crowd-shipping with backup transfers. Transportation Sci. 57(1):174–196.Link, Google Scholar
• Lim MK , Mak H-Y , Shen Z-JM (2016) Agility and proximity considerations in supply chain design. Management Sci. 63(4):1026–1041.Link, Google Scholar
• Lyu G , Teo C-P (2022) Last mile innovation: The case of the locker alliance network. Manufacturing Service Oper. Management 24(5):2425–2443.Link, Google Scholar
• O’Connor C (2013) Wal-Mart vs. Amazon: World’s biggest e-commerce battle could boil down to vegetables. Forbes (April 23), http://www.forbes.com/sites/clareoconnor/2013/04/23/wal-mart-vs-amazon-worlds-biggest-e-commerce-battle-could-boil-down-to-vegetables/.Google Scholar
• Qi W , Li L , Liu S , Shen Z-JM (2018) Shared mobility for last-mile delivery: Design, operational prescriptions, and environmental impact. Manufacturing Service Oper. Management 20(4):737–751.Link, Google Scholar
• Reed S , Campbell AM , Thomas BW (2022a) Impact of autonomous vehicle assisted last-mile delivery in urban to rural settings. Transportation Sci. 56(6):1530–1548.Link, Google Scholar
• Reed S , Campbell AM , Thomas BW (2022b) The value of autonomous vehicles for last-mile deliveries in urban environments. Management Sci. 68(1):280–299.Link, Google Scholar
• Roadie (2019) The Home Depot elevates the customer experience and differentiates with same-day. Accessed July 1, 2023, https://www.roadie.com/resources/case-studies/the-home-depot-rapidly-scales-same-day-delivery.Google Scholar
• Savelsbergh M , Van Woensel T (2016) 50th anniversary invited article—City logistics: Challenges and opportunities. Transportation Sci. 50(2):579–590.Link, Google Scholar
• Schwerdfeger S , Boysen N (2020) Optimizing the changing locations of mobile parcel lockers in last-mile distribution. Eur. J. Oper. Res. 285(3):1077–1094.Crossref, Google Scholar
• Su X , Zhang F (2008) Strategic customer behavior, commitment, and supply chain performance. Management Sci. 54(10):1759–1773.Link, Google Scholar
• Sun H , Wang H , Wan Z (2019) Model and analysis of labor supply for ride-sharing platforms in the presence of sample self-selection and endogeneity. Transportation Res. Part B Methodological 125:76–93.Crossref, Google Scholar
• UPS (2015) UPS online shopping study: Empowered consumers changing the future of retail. Accessed July 1, 2023, http://www.pressroom.ups.com/pressroom/ContentDetailsViewer.page?ConceptType=PressReleases&id=1433180166893-264.Google Scholar
• UPS (2021) UPS enters into agreement to acquire Roadie. Accessed July 1, 2023, https://investors.ups.com/news-events/press-releases/detail/2056/ups-enters-into-agreement-to-acquire-roadie.Google Scholar
• Wang X, Arslan O, Delage E (2024) Crowdkeeping in last-mile delivery. Transportation Sci. 58(2):474–498.Google Scholar
• Wang X , Lim MK , Ouyang Y (2017) Food-energy-environment trilemma: Policy impacts on farmland use and biofuel industry development. Energy Econom. 67:35–48.Crossref, Google Scholar