Demand Steering in a Last-Mile Delivery Problem with Home and Pickup Point Delivery Options

References

• Accenture (2020) Holiday research 2020. Accessed April 7, 2021, https://www.accenture.com/us-en/insights/retail/holiday-research-2020.Google Scholar
• Accenture (2021) Can you deliver on the promise of online delivery? Accessed August 1, 2021, www.accenture.com/us-en/blogs/business-functions-blog/can-you-deliver-on-the-promise.Google Scholar
• Adobe Analytics (2021) 2021 digital economy index. Accessed March 16, 2021, https://blog.adobe.com/en/publish/2021/03/15/adobe-digital-economy-index-covid-19-report.Google Scholar
• Afsar HM (2022) Traveling salesperson problem with unique pricing and stochastic thresholds. Comput. Indust. Engrg. 173:108696.Crossref, Google Scholar
• Afsar HM, Afsar S, Palacios JJ (2021) Vehicle routing problem with zone-based pricing. Transportation Res. Part E Logist. Transportation Rev. 152:102383.Crossref, Google Scholar
• Agatz N, Campbell A, Fleischmann M, Savelsbergh M (2011) Time slot management in attended home delivery. Transportation Sci. 45(3):435–449.Link, Google Scholar
• Agatz N, Campbell AM, Fleischmann M, Van Nunen J, Savelsbergh M (2013) Revenue management opportunities for internet retailers. J. Revenue Pricing Management 12(2):128–138.Crossref, Google Scholar
• Ahmed S (2000) Strategic planning under uncertainty: Stochastic integer programming approaches. Graduate Dissertation, Department of Industrial Engineering, University of Illinois at Urbana Champaign, Urbana, IL.Google Scholar
• Applegate DL, Bixby RE, Chvátal V, Cook W, Espinoza DG, Goycoolea M, Helsgaun K (2015) Concorde TSP solver. Accessed August 1, 2021, http://www.math.uwaterloo.ca/tsp/concorde/index.html.Google Scholar
• Baymard Institute (2020) Cart abandonment rate statistics. Accessed May 1, 2021, www.baymard.com/lists/cart-abandonment-rate.Google Scholar
• Becerril-Arreola R, Leng M, Parlar M (2013) Online retailers’ promotional pricing, free-shipping threshold, and inventory decisions. Eur. J. Oper. Res. 230(2):272–283.Crossref, Google Scholar
• BigCommerce (2021) BOPIS. Accessed March 16, 2021, https://www.bigcommerce.com/articles/offline-to-online/bopis/.Google Scholar
• Bouaziz D (2021) Covid-19: Delivery times are getting longer. Accessed May 1, 2021, www.ecommercemag.fr/Thematique/retail-1220/Breves/Covid-delais-livraison-allongent-fortement-348517.htm.Google Scholar
• Campbell AM, Savelsbergh M (2006) Incentive schemes for attended home delivery services. Transportation Sci. 40(3):327–341.Link, Google Scholar
• DHL (2023) Notification services. Accessed February 20, 2023, www.dhlparcel.nl/en/consumer/change-delivery.Google Scholar
• DigitalCommerce360 (2020) Delivery during a crisis. Accessed March 1, 2023, www.sclogistics.com/wp-content/uploads/2020/09/June_2020_IRM_Fullfillment_SaddleCreekLogistics.pdf.Google Scholar
• Estrada-Moreno A, Savelsbergh M, Juan AA, Panadero J (2019) Biased-randomized iterated local search for a multiperiod vehicle routing problem with price discounts for delivery flexibility. Internat. Trans. Oper. Res. 26(4):1293–1314.Crossref, Google Scholar
• Flach BdC (2010) Stochastic programming with endogenous uncertainty: An application in humanitarian logistics. Unpublished PhD thesis, Departamento de Engenharia Elétrica, Pontifical Catholic University of Rio de Janeiro, Rio de Janeiro.Google Scholar
• Fleckenstein D, Klein R, Steinhardt C (2023) Recent advances in integrating demand management and vehicle routing: A methodological review. Eur. J. Oper. Res. 306(2):499–518.Crossref, Google Scholar
• Gamrath G, Anderson D, Bestuzheva K, Chen WK, Eifler L, Gasse M, Gemander P, et al. (2020) The SCIP Optimization Suite 7.0. Report, Zuse Institut Berlin, Berlin.Google Scholar
• Gurobi Optimization LLC (2021) Gurobi optimizer reference manual. https://www.gurobi.com.Google Scholar
• Gutin G, Punnen AP (2006) The Traveling Salesman Problem and Its Variations, vol. 12 (Springer, New York).Google Scholar
• Haase K (2009) Discrete location planning. Working paper, University of Sydney, Camperdown, Australia.Google Scholar
• Haus UU, Michini C, Laumanns M (2017) Scenario aggregation using binary decision diagrams for stochastic programs with endogenous uncertainty. Working paper, Hewlett Packard Labs, Zurich.Google Scholar
• Hellemo L, Barton PI, Tomasgard A (2018) Decision-dependent probabilities in stochastic programs with recourse. Comput. Management Sci. 15(3):369–395.Crossref, Google Scholar
• Hood N, Urquhart R, Newing A, Heppenstall A (2020) Sociodemographic and spatial disaggregation of e-commerce channel use in the grocery market in Great Britain. J. Retailing Consumer Services 55:102076.Crossref, Google Scholar
• Jaillet P (1988) A priori solution of a traveling salesman problem in which a random subset of the customers are visited. Oper. Res. 36(6):929–936.Link, Google Scholar
• Jungwirth A, Desaulniers G, Frey M, Kolisch R (2022) Exact branch-price-and-cut for a hospital therapist scheduling problem with flexible service locations and time-dependent location capacity. INFORMS J. Comput. 34(2):1157–1175.Link, Google Scholar
• Klein R, Koch S, Steinhardt C, Strauss AK (2020) A review of revenue management: Recent generalizations and advances in industry applications. Eur. J. Oper. Res. 284(2):397–412.Crossref, Google Scholar
• Klein R, Mackert J, Neugebauer M, Steinhardt C (2018) A model-based approximation of opportunity cost for dynamic pricing in attended home delivery. OR Spectrum 40(4):969–996.Crossref, Google Scholar
• Klein R, Neugebauer M, Ratkovitch D, Steinhardt C (2019) Differentiated time slot pricing under routing considerations in attended home delivery. Transportation Sci. 53(1):236–255.Link, Google Scholar
• Labbé M, Laporte G, Martín IR, González JJS (2004) The ring star problem: Polyhedral analysis and exact algorithm. Networks 43(3):177–189.Crossref, Google Scholar
• Laumanns M, Prestwich S, Kawas B (2014) Distribution Shaping and Scenario Bundling for Stochastic Programs with Endogenous Uncertainty (Humboldt-Universität zu Berlin Institut für Mathematik, Berlin).Google Scholar
• Lemke J, Iwan S, Korczak J (2016) Usability of the parcel lockers from the customer perspective—The research in Polish cities. Transportation Res. Procedia 16:272–287.Crossref, Google Scholar
• Lewis M, Singh V, Fay S (2006) An empirical study of the impact of nonlinear shipping and handling fees on purchase incidence and expenditure decisions. Marketing Sci. 25(1):51–64.Link, Google Scholar
• McKinsey & Company (2016) Parcel delivery: The future of last mile. Accessed March 16, 2021, https://www.mckinsey.com//media/mckinsey/industries/travel%20logistics%20and%20infrastructure/our%20insights/how%20customer%20demands%20are%20reshaping%20last%20mile%20delivery/parcel_delivery_the_future_of_last_mile.pdf.Google Scholar
• Milioti C, Pramatari K, Kelepouri I (2020) Modelling consumers’ acceptance for the click and collect service. J. Retailing Consumer Services 56:102149.Crossref, Google Scholar
• Noyan N, Rudolf G, Lejeune M (2022) Distributionally robust optimization under a decision-dependent ambiguity set with applications to machine scheduling and humanitarian logistics. INFORMS J. Comput. 34(2):729–751.Link, Google Scholar
• Papadimitriou CH, Steiglitz K (1998) Combinatorial Optimization: Algorithms and Complexity (Courier Corporation, Mineola, NY).Google Scholar
• Peeta S, Salman FS, Gunnec D, Viswanath K (2010) Pre-disaster investment decisions for strengthening a highway network. Comput. Oper. Res. 37(10):1708–1719.Crossref, Google Scholar
• Post NL (2023) PostNL notification services. Accessed March 1, 2023, https://www.postnl.nl/zakelijke-oplossingen/pakket-versturen/verzendopties/notificatie-service/.Google Scholar
• Retail Customer Experience (2019) Click and collect concept. Accessed August 1, 2021, www.retailcustomerexperience.com/blogs/a-deep-dive-into-the-click-and-collect-concept/.Google Scholar
• RetailWire (2016) Will drop-off points boost online sales? Accessed August 1, 2021, www.retailwire.com/discussion/will-drop-off-points-boost-online-sales/.Google Scholar
• Schichl H, Sellmann M (2015) Predisaster preparation of transportation networks. Proc. AAAI Conf. Artificial Intelligence (AAAI Press, Palo Alto, CA), 709–715.Google Scholar
• Snoeck A, Merchan D, Winkenbach M (2020) Revenue management in last-mile delivery: State-of-the-art and future research directions. Transportation Res. Procedia 46:109–116.Crossref, Google Scholar
• Ulmer MW (2020) Dynamic pricing and routing for same-day delivery. Transportation Sci. 54(4):1016–1033.Link, Google Scholar
• UPS (2018) UPS pulse of the online shopper. Accessed April 7, 2021, www.ups.com/assets/resources/media/knowledge-center/ups-pulse-of-the-online-shopper.PDF.Google Scholar
• Vogt L, Poojari CA, Beasley JE (2007) A tabu search algorithm for the single vehicle routing allocation problem. J. Oper. Res. Soc. 58(4):467–480.Crossref, Google Scholar
• Yang X, Strauss AK, Currie CSM, Eglese R (2016) Choice-based demand management and vehicle routing in e-fulfillment. Transportation Sci. 50(2):473–488.Link, Google Scholar
• Yildiz B, Savelsbergh M (2020) Pricing for delivery time flexibility. Transportation Res. Part B Methodological 133:230–256.Crossref, Google Scholar
• Zhou L, Baldacci R, Vigo D, Wang X (2018) A multi-depot two-echelon vehicle routing problem with delivery options arising in the last mile distribution. Eur. J. Oper. Res. 265(2):765–778.Crossref, Google Scholar