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AUTHOR SPOTLIGHT
Gain Without Pain: The Extended Effects of a Behavioral Health Intervention
Daniel Mochon, Janet Schwartz, Josiase Maroba, Deepak Patel, Dan Ariely
Television Advertising and Online Word-of-Mouth: An Empirical Investigation of Social TV Activity
Beth L. Fossen, David A. Schweidel
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JOURNAL SPOTLIGHT
Service Science, the official journal of the INFORMS Section on Service Science, publishes innovative and original papers on all topics related to service, including work that crosses traditional disciplinary boundaries.
One of INFORMS newest journals, Service Science is the primary forum for presenting new theories and new empirical results in the emerging, interdisciplinary science of service, incorporating research, education, and practice, documenting empirical, modeling, and theoretical studies of service and service systems.
In 2016, Service Science was indexed by Thomson Reuters’ Web of Science and received its first impact factor; and the journal received a record number of submissions, nearly double the rate of just two years ago.
Also in 2016, Service Science’s editorial structure was expanded and reorganized around major themes of the journal, aiming to broaden connections with existing research communities: Lisa Maillart (University of Pittsburgh) serves as area editor for healthcare applications, and Seyed Iravani serves as area editor for service operations and management (Northwestern University).
Service Science invites contributions of research articles, commentaries, and editorials on topics including but not limited to: service management, operations, engineering, design, and marketing; service system analysis and computational simulation; service theories and research methods; case studies and application areas, such as healthcare, energy, finance, information technology, digital technologies, logistics, and public services.