The Application of Operations Research in Commercial Banking Companies

This paper presents a “snapshot” view of the current level of use of operations research by 52 of the 100 largest commercial banking companies in the United States. The paper indicates which operations research methods are being used on a selected set of 18 important problems in commercial banking, a measure of the extent of use of the various operations research methods on the problems, and an indication of the impact of bank size on the use of operations research by the banks.