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An Introduction to Queuing Theory in an Interactive Text Format

David W. Ashley
David W. Ashley
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Henry W. Bloch School of Business and Public Administration, University of Missouri - Kansas City, Kansas City, Missouri 64110, USA
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Henry W. Bloch School of Business and Public Administration, University of Missouri - Kansas City, Kansas City, Missouri 64110, USA

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Published Online:1 May 2002https://doi.org/10.1287/ited.2.3.96

Abstract

This paper presents an interactive tutorial on queuing that uses Microsoft Excel as a platform. The unique features of this tutorial are related to a pedagogical plan that is appropriate for students of business. Implementation of the features in Excel is also discussed.

cover image INFORMS Transactions on Education

Volume 2, Issue 3

May 2002

Pages 64-103

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Published Online:May 01, 2002

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David W. Ashley, (2002) An Introduction to Queuing Theory in an Interactive Text Format. INFORMS Transactions on Education 2(3):96-98.

https://doi.org/10.1287/ited.2.3.96

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An Introduction to Queuing Theory in an Interactive Text Format

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Volume 2, Issue 3

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