Technical Note—A Note on the M/M/1 Queue with λ = μ

Published Online:https://doi.org/10.1287/opre.29.6.1231

The simplest Markovian queue where the arrival rate equals the service rate (λ = μ) has been successfully treated using a diffusion approximation that assumes a continuous state space in continuous time. Here it is shown that an intuitively appealing approach using a simple restricted random walk with a discrete state space in discrete time yields the same results.

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