An Evolutionary Strategy for Implementing a Decision Support System

Published Online:https://doi.org/10.1287/mnsc.27.11.1309

This paper investigates two alternative strategies for implementing Decision Support Systems (DSS): evolutionary and traditional. The evolutionary approach utilizes judgement modeling (boot strapping) as a means to create felt need, to provide insight into the decision process and the implied weighting of decision variables, and to establish a learning-based, participatory implementation strategy. In contrast, the traditional approach is characterized by a problem solving orientation wherein the DSS is portrayed as providing a valuable “product” that can be theoretically justified.

Decision making in a simulated production environment is used to test the alternative strategies. Decision style is also included in the experimental design. Results indicate significantly higher utilization of the DSS with the evolutionary approach. Decision style findings are consistent with reported research.

INFORMS site uses cookies to store information on your computer. Some are essential to make our site work; Others help us improve the user experience. By using this site, you consent to the placement of these cookies. Please read our Privacy Statement to learn more.