Real-Time Dynamic Pricing for Revenue Management with Reusable Resources, Advance Reservation, and Deterministic Service Time Requirements

Published Online:https://doi.org/10.1287/opre.2019.1906

We consider a dynamic pricing problem in a system with reusable resources. Customers arrive randomly over time according to a specified nonstationary rate, and each customer requests a service that uses a combination of different types of resources for a deterministic duration of time. The resources are reusable in the sense that they can be immediately used to serve a new customer on the completion of the previous service. Our objective is to construct a dynamic pricing control that maximizes expected total revenues. This is a fundamental problem faced by firms in many industries. We develop real-time heuristic controls based on the solution of the deterministic relaxation of the original stochastic problem and show that they are near optimal in the regime of large demand and large resource capacity. We further show that our results can be extended to a more general setting with heterogeneous service time and advance reservation.

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