Strategic IT Investments: The Impact of Switching Cost and Declining IT Cost
Published Online:1 Feb 2007https://doi.org/10.1287/mnsc.1060.0629
References
- Discrete Choice Theory of Product Differentiation (1992) (MIT Press, Cambridge, MA) Crossref, Google Scholar
- High and declining prices signal product quality. Amer. Econom. Rev. (1991) 81(1):224–239Google Scholar
- Quality and competition. Management Sci. (1998) 44(9):1179–1192Link, Google Scholar
- Firm resources and sustained competitive advantage. J. Management (1991) 17(1):99–121Crossref, Google Scholar
- An economic analysis of strategic information technology investments. MIS Quart. (1991) 15(3):313–331Crossref, Google Scholar
- Multi-period competition with switching costs. Econometrica (1992) 60(3):651–666Crossref, Google Scholar
- A case for using real options pricing analysis to evaluate information technology project investments. Inform. Systems Res. (1999) 10(1):70–86Link, Google Scholar
- Justifying electronic banking network expansion using real option analysis. MIS Quart. (2000) 24(2):197–225Crossref, Google Scholar
- Challenges of existing in a market as a small low-quality producer. Small Bus. Econom. (2002) 18(4):269–280Crossref, Google Scholar
- Beware, Baby Bells. BusinessWeek Online (2001) August 21). http://www.businessweek.com/bwdaily/dnflash/aug2001/nf20010821_941.htmGoogle Scholar
- Deconstructing the pioneer’s advantage: Examining vintage effects and consumer valuations of quality and variety. Management Sci. (2002) 48(9):1175–1195Link, Google Scholar
- First-mover disadvantage. Harvard Bus. Rev. (2001) 79(9):20–21Google Scholar
- Management by Maxim: How business and IT managers can create IT infrastructures. Sloan Management Rev. (1997) 38(3):77–92Google Scholar
- Follow, don’t lead. Computerworld (2004) May 17). http://www.computerworld.com/managementtopics/management/story/0,10801,93140,00.htmlGoogle Scholar
- Measuring switching costs and the determinants of customer retention in Internet-enabled businesses: A study of the online brokerage industry. Inform. Systems Res. (2002) 13(3):255–274Link, Google Scholar
- Evaluation of strategic investments in information technology. Comm. ACM (1991) 44(1):22–36Crossref, Google Scholar
- Strategic IT investments: Impacts of switching cost and declining technology cost. Proc. 23rd Internat. Conf. Inform. Systems (2002) Barcelona, SpainGoogle Scholar
- Information technology investment strategies under declining technology cost. J. Management Inform. Systems (2006) 22(3):321–350Crossref, Google Scholar
- Competitive strategies for two firms with asymmetric production cost structures. Management Sci. (1991) 37(11):1452–1473Link, Google Scholar
- Dynamic competition with switching costs. RAND J. Econom. (1988) 19(1):123–137Crossref, Google Scholar
- Innovation: The Attacker’s Advantage (1986) (Summit Books, New York) Crossref, Google Scholar
- Sequential entry with brand loyalty caused by consumer learning by using. J. Indust. Econom. (1992) 40(4):397–416Crossref, Google Scholar
- Underinvestment and incompetence as responses to radical innovation: Evidence from the photolithographic alignment equipment industry. RAND J. Econom. (1993) 24(2):248–270Crossref, Google Scholar
- Stability in competition. Econom. J. (1929) 39:41–57Google Scholar
- Commentary: Broadband’s pioneers may get beaten, then eaten. BusinessWeek Online (2000) December 4):42 http://www.businessweek.com/2000/00_49/b3710113.htmGoogle Scholar
- Determining the relationships between investments in connection-quality and the pricing of Internet access and services: An economic model of duopoly competition. Proc. 5th INFORMS Conf. Inform. Systems Tech. (2000) . (November 5), San Antonio, TXGoogle Scholar
- Markets with consumer switching costs. Quart. J. Econom. (1987a) 102(2):375–394Crossref, Google Scholar
- The competitiveness of markets with switching costs. RAND J. Econom. (1987b) 18(1):138–150Crossref, Google Scholar
- Competition when consumers have switching costs: An overview with applications to industrial organization, macroeconomics, and international trade. Rev. Econom. Stud. (1995) 62(4):515–539Crossref, Google Scholar
- Product differentiation in a market with endogenous sequential entry. Bell J. Econom. (1980) 11(1):237–260Crossref, Google Scholar
- AOL vs. Microsoft: Now it’s war. Fortune (2001) July 23):88–89Google Scholar
- First-mover advantages. Strategic Management J. (1988) 9:41–58Crossref, Google Scholar
- First-mover (dis)advantages: Retrospective and link with the resource-based view. Strategic Management J. (1998) 19:1111–1125Crossref, Google Scholar
- Re-Thinking the Network Economy: The True Forces That Drive the Digital Marketplace (2002) (American Management Association (Amacom), New York) Google Scholar
- Winners, Losers and Microsoft Competition and Antitrust in High Technology (1999) (The Independent Institute, Oakland, CA) Google Scholar
- Why high tech may rally. BusinessWeek (2001) December 31):36Google Scholar
- Technology factor. Electric Perspectives (2000) 25(6):28–40Google Scholar
- Internet service providers: Addressing the customer service challenge. (2000) . White paper, Hurwitz Group Inc., Framingham, MAGoogle Scholar
- Product and price competition in a duopoly. Marketing Sci. (1988) 7(2):141–168Link, Google Scholar
- Endogenous quality choice: Price vs. quantity competition. J. Indust. Econom. (1993) 41(2):113–131Crossref, Google Scholar
- Monopoly and product quality. J. Econom. Theory (1978) 18:301–317Crossref, Google Scholar
- The top ISP reportNetwork World (2001) 18(45):54Google Scholar
- Online survivor: A parent comes to the aid of its wayward childNew York Times (2002) December 4):p. 12Google Scholar
- Two kinds of consumer switching costs. RAND J. Econom. (1992) 23(40):579–589Crossref, Google Scholar
- What the cost of customer churn means to you. Network World (2001) 18(46):43–44Google Scholar
- The core competence of the corporation. Harvard Bus. Rev. (1990) 68(3):79–92Google Scholar
- Sequential location among firms with foresight. Bell J. Econom. (1977) 8(2):378–393Crossref, Google Scholar
- Uncertain innovation and the persistence of monopoly. Amer. Econom. Rev. (1983) 73(4):741–748Google Scholar
- Keeping costs in check. NetworkWorld (2002) 21(January):55Google Scholar
- Sources of market pioneer advantages in consumer goods industries. J. Marketing Res. (1985) 22(August):305–317Crossref, Google Scholar
- First-mover advantages from pioneering new markets: A survey of empirical evidence. Rev. Indust. Organ. (1994) 9:1–23Crossref, Google Scholar
- Information Rules: Strategic Guide to the Network Economy (1998) (Harvard Business School Press, Boston, MA) Google Scholar
- Vertical product differentiation: Some basic themes. Amer. Econom. Rev.: Papers Proc. 98th Annual Meeting Amer. Econom. Assoc. (1986) 393–398Google Scholar
- . The Theory of Industrial Organization (1988) (MIT Press, Cambridge, MA) Google Scholar
- Sequential product positioning under differential costs. Management Sci. (2000) 46(7):928–940Link, Google Scholar
- Market share rewards to pioneering brands: An empirical analysis and strategic implications. Management Sci. (1986) 32(6):645–659Link, Google Scholar
- The cost of substitution. Econometrica (1984) 52(5):1085–1116Crossref, Google Scholar
- Cingular 2Q profit more than triples as revenue rise 7 percent. Canadian Business Online (2006) July 20). http://www.canadianbusiness.com/markets/market_news/article.jsp?content=D8IVP0FO0Google Scholar

