IT Investment Under Competition: The Role of Implementation Failure

References

• Aral S, Weill P (2007) IT assets, organizational capabilities, and firm performance: How resource allocations and organizational differences explain performance variation. Organ. Sci. 18(5):763–780.Link, Google Scholar
• Arrow K (1962) Economic welfare and the allocation of resources for invention. The Rate and Direction of Inventive Activity: Economic and Social Factors (Princeton University Press, Princeton, NJ), 609–626.Crossref, Google Scholar
• Attewell P (1992) Technology diffusion and organizational learning: The case of business computing. Organ. Sci. 3(1):1–19.Link, Google Scholar
• Barua A, Kriebel CH, Mukhopadhyay T (1991) An economic analysis of strategic information technology investments. MIS Quart. 15(3):313–331.Crossref, Google Scholar
• Beccalli E (2007) Does IT investment improve bank performance? Evidence from Europe. J. Banking and Finance 31(7):2205–2230.Crossref, Google Scholar
• Bester H, Petrakis E (1993) The incentives for cost reduction in a differentiated industry. Internat. J. Indust. Organ. 11(4):519–534.Crossref, Google Scholar
• Bharadwaj AS (2000) A resource-based perspective on information technology capability and firm performance: An empirical investigation. MIS Quart. 24(1):169–196.Crossref, Google Scholar
• Bonanno G, Haworth B (1998) Intensity of competition and the choice between product and process innovation. Internat. J. Indust. Organ. 16(4):495–510.Crossref, Google Scholar
• Boone J (2000) Competitive pressure: The effects on investments in product and process innovation. The RAND J. Econom. 31(3):549–569.Crossref, Google Scholar
• Boone J (2001) Intensity of competition and the incentive to innovate. Internat. J. Indust. Organ. 19(5):705–726.Crossref, Google Scholar
• Bresnahan TF (1986) Measuring the spillovers from technical advance: Mainframe computers in financial services. Amer. Econom. Rev. 76(4):742–755.Google Scholar
• Brynjolfsson E, Hitt LM (1996) Paradox lost? Firm-level evidence on the returns to information systems spending. Management Sci. 42(1):541–558.Link, Google Scholar
• Brynjolfsson E, Hitt L (1998) Beyond the productivity paradox. Comm. ACM 41(8):49–55.Crossref, Google Scholar
• Budzier A, Flyvbjerg B (2011) Double whammy—How ICT projects are fooled by randomness and screwed by political intent. Saïd Business School Working Papers, University of Oxford, Oxford, UK.Crossref, Google Scholar
• Burke DE, Wang BBL, Wan TT, Diana ML (2002) Exploring hospitals’ adoption of information technology. J. Medical Systems 26(4):349–355.Crossref, Google Scholar
• Carr NG (2003) IT doesn’t matter. Harvard Bus. Rev. 81(5):41–9.Google Scholar
• Chatterjee D, Richardson V, Zmud R (2001) Examining the shareholder wealth effects of announcements of newly created CIO positions. MIS Quart. 25(1):43–70.Crossref, Google Scholar
• Choi JP (1993) Cooperative R&D with product market competition. Internat. J. Indust. Organ. 11(4):553–571.Crossref, Google Scholar
• Cohen WM, Levin RC (1989) Empirical studies of innovation and market structure. Handbook Industrial Organ. 2:1059–1107.Crossref, Google Scholar
• Dasgupta P, Stiglitz J (1980) Industrial structure and the nature of innovative activity. Econom. J. 90(358):266–293.Google Scholar
• d’Aspremont C, Jacquemin A (1988) Cooperative and noncooperative R&D in duopoly with spillovers. Amer. Econom. Rev. 78(5):1133–1137.Google Scholar
• d’Aspremont C, Gabszewica JJ, Thisse J-F (1979) On Hotelling’s “stability in competition.” Econometrica 47(5):1145–1150.Crossref, Google Scholar
• Davenport TH (1998) Putting the enterprise into the enterprise system. Harvard Bus. Rev. 76(4):121–131.Google Scholar
• De Bondt R (1997) Spillovers and innovative activities. Internat. J. Indust. Organ. 15(1):1–28.Crossref, Google Scholar
• Dehning B, Stratopoulos T (2003) Determinants of a sustainable competitive advantage due to an IT-enabled strategy. J. Strategic Inform. Systems 12(1):7–28.Crossref, Google Scholar
• Demirhan D, Jacob VS, Raghunathan S (2005) Information technology investment strategies under declining technology cost. J. Management Inform. Systems 22(3):321–350.Crossref, Google Scholar
• Demirhan D, Jacob VS, Raghunathan S (2007) Strategic IT investments: The impact of switching cost and declining IT cost. Management Sci. 53(2):208–226.Link, Google Scholar
• Dewan S, Shi C, Gurbaxani V (2007) Investigating the risk return relationship of information technology investment: Firm-level empirical analysis. Management Sci. 53(12):1829–1842.Link, Google Scholar
• Ferri MG, Jones WH (1979) Determinants of financial structure: A new methodological approach. J. Finance 34(3):631–644.Crossref, Google Scholar
• Forman C (2005) The corporate digital divide: Determinants of Internet adoption. Management Sci. 51(4):641–654.Link, Google Scholar
• Gartner (2014) IT spending forecast 1Q2014. Report, Gartner, Stamford, CT.Google Scholar
• Gilbert R (2006) Looking for Mr. Schumpeter: Where are we in the competition-innovation debate? Innovation Policy Econom. 6:159–215.Crossref, Google Scholar
• Hitt LM, Wu DJ, Zhou X (2002) Investment in enterprise resource planning: Business impact and productivity measures. J. Management Inform. Systems 19(1):71–98.Crossref, Google Scholar
• Hotelling H (1929) Stability in competition. Econom. J. 39(153):41–57.Google Scholar
• Iacovou CL, Benbasat I, Dexter AS (1995) Electronic data interchange and small organizations: Adoption and impact of technology. MIS Quart. 19(4):465–485.Crossref, Google Scholar
• Markowitz H (1952) Portfolio selection. J. Finance 7(1):77–91.Google Scholar
• Matsumura T, Matsushima N (2004) Endogenous cost differentials between public and private enterprises: A mixed duopoly approach. Economica 71(284):671–688.Crossref, Google Scholar
• McAfee A (2002) The impact of enterprise information technology adoption on operational performance: An empirical investigation. Production Oper. Management 11(1):33–53.Crossref, Google Scholar
• McAfee A, Brynjolfsson E (2008) Investing in the IT that makes a competitive difference. Harvard Bus. Rev. 86(7/8):98–107.Google Scholar
• Melville N, Kraemer K, Gurbaxani V (2004) Review: Information technology and organizational performance: An integrative model of IT business value. MIS Quart. 28(2):283–322.Crossref, Google Scholar
• Mithas S, Tafti A, Bardhan I, Goh JM (2012) Information technology and firm profitability: Mechanisms and empirical evidence. MIS Quart. 36(1):205–224.Crossref, Google Scholar
• Premkumar G, Ramamurthy K, Crum M (1997) Determinants of EDI adoption in the transportation industry. Eur. J. Inform. Systems 6(2):107–121.Crossref, Google Scholar
• Quan JJ, Hu Q, Hart PJ (2003) Information technology investments and firms’ performance—A duopoly perspective. J. Management Inform. Systems 20(3):121–158.Crossref, Google Scholar
• Quirmbach HC (1993) R&D: Competition, risk, and performance. RAND J. Econom. 24(2):157–197.Crossref, Google Scholar
• Rai A, Patnayakuni R, Patnayakuni N (1997) Technology investment and business performance. Comm. ACM 40(7):89–97.Crossref, Google Scholar
• Ren F, Dewan S (2015) Industry-level analysis of information technology return and risk: What explains the variation? J. Management Inform. Systems 32(2):71–103.Crossref, Google Scholar
• Schumpeter J (1942) Capitalism, Socialism and Democracy (Harper & Brothers, New York).Google Scholar
• Standish Group (2009) CHAOS summary 2009 report, Standish Group, Boston.Google Scholar
• Thatcher M, Oliver JR (2001) The impact of technology investments on a firm’s production efficiency, product quality, and productivity. J. Management Inform. Systems 18(2):17–45.Crossref, Google Scholar
• Thatcher M, Pingry DE (2004a) An economic model of product quality and IT value. Inform. Systems Res. 15(3):268–286.Link, Google Scholar
• Thatcher M, Pingry DE (2004b) Understanding the business value of information technology investments: Theoretical evidence from alternative market and cost structures. J. Management Inform. Systems 21(2):61–85.Crossref, Google Scholar
• Thouin M, Hoffman J, Ford E (2008) The effect of information technology investment on firm-level performance in the health care industry. Health Care Management Rev. 33(1):60–68.Crossref, Google Scholar
• Tishler A, Milstein I (2009) R&D wars and the effects of innovation on the success and survivability of firms in oligopoly markets. Internat. J. Indust. Organ. 27(4):519–531.Crossref, Google Scholar
• Ulrich WM (2006) Application package software: The promise vs. reality. Cutter Benchmark Rev. 6(9):13–19.Google Scholar
• Umble EJ, Haft RR, Umble MM (2003) Enterprise resource planning: Implementation procedures and critical success factors. Eur. J. Oper. Res. 146(2):241–257.Crossref, Google Scholar
• Villas-Boas JM, Schmidt-Mohr U (1999) Oligopoly with asymmetric information: Differentiation in credit markets. RAND J. Econom. 30(3):375–396.Crossref, Google Scholar
• Yoo A (2017) UPS: Driving performance by optimizing driver behavior. HBS Digital Initiative (April 5), https://digit.hbs.org/submission/ups-driving-performance-by-optimizing-driver-behavior/.Google Scholar
• Zhu K, Kraemer K, Xu S (2003) Electronic business adoption by European firms: A cross-country assessment of the facilitators and inhibitors. Eur. J. Inform. Systems 12(4):251–268.Crossref, Google Scholar