Little’s Law and Educational Inequality: A Comparative Case Study of Teacher Workaround Productivity

Published Online:https://doi.org/10.1287/mnsc.2023.4829

References

  • Abdulkadiroğlu A, Angrist JD, Dynarski SM, Kane TJ, Pathak PA (2011) Accountability and flexibility in public schools: Evidence from Boston’s charters and pilots. Quart. J. Econom. 126(2):699–748.CrossrefGoogle Scholar
  • Ashlagi I, Shi P (2014) Improving community cohesion in school choice via correlated-lottery implementation. Oper. Res. 62(6):1247–1264.LinkGoogle Scholar
  • Bailey DE, Barley SR (2005) Return to work: Toward post-industrial engineering. IIE Trans. 37(8):737–752.CrossrefGoogle Scholar
  • Berenguer G, Shen Z-JM (2020) OM forum—Challenges and strategies in managing nonprofit operations: An operations management perspective. Manufacturing Service Oper. Management 22(5):888–905.LinkGoogle Scholar
  • Bertrand JWM, Fransoo JC (2002) Operations management research methodologies using quantitative modeling. Internat. J. Oper. Production Management 22(2):241–264.Google Scholar
  • Bertsimas D, Delarue A, Martin S (2019) Optimizing schools’ start time and bus routes. Proc. National Acad. Sci. USA 116(13):5943–5948.CrossrefGoogle Scholar
  • Blijleven V, Koelemeijer K, Wetzels M, Jaspers M (2017) Workarounds emerging from electronic health record system usage: Consequences for patient safety, effectiveness of care, and efficiency of care. JMIR Human Factors 4(4):e7978.CrossrefGoogle Scholar
  • Bower JL, Gilbert CG (2005) From Resource Allocation to Strategy (Oxford University Press, Oxford, UK).Google Scholar
  • Bridwell-Mitchell EN (2017) Them that’s got: How tie formation in partnership networks gives high schools differential access to social capital. Amer. Ed. Res. J. 54(6):1221–1255.CrossrefGoogle Scholar
  • Burgelman RA (1994) Fading memories: A process theory of strategic business exit in dynamic environments. Admin. Sci. Quart. 39(1):24–56.CrossrefGoogle Scholar
  • Christensen CM, Bower JL (1996) Customer power, strategic investment, and the failure of leading firms. Strategic Management J. 17(3):197–218.CrossrefGoogle Scholar
  • Corbin J, Strauss A (2015) Basics of Qualitative Research: Techniques and Procedures for Developing Grounded Theory, 4th ed. (SAGE Publications, Los Angeles).Google Scholar
  • Eisenhardt KM (1989) Building theories from case study research. Acad. Management Rev. 14(4):532–550.CrossrefGoogle Scholar
  • Eisenstein DD, Iyer AV (1996) Separating logistics flows in the Chicago public school system. Oper. Res. 44(2):265–273.LinkGoogle Scholar
  • Epstein JL, Connors LJ (1992) School and family partnerships. Practitioner 18(4):n4.Google Scholar
  • Feigenbaum I, Kanoria Y, Lo I, Sethuraman J (2020) Dynamic matching in school choice: Efficient seat reassignment after late cancellations. Management Sci. 66(11):5341–5361.LinkGoogle Scholar
  • Fisher M (2007) Strengthening the empirical base of operations management. Manufacturing Service Oper. Management 9(4):368–382.LinkGoogle Scholar
  • Fisher M, Olivares M, Staats BR (2020) Why empirical research is good for operations management, and what is good empirical operations management? Manufacturing Service Oper. Management 22(1):170–178.LinkGoogle Scholar
  • Good RM, Nelson KL (2021) With a little help from our friends: Private fundraising and public schools in Philadelphia. J. Ed. Policy 36(4):480–503.CrossrefGoogle Scholar
  • Hackshaw A (2011) DIY IPad cover from composition notebook (a tutorial). Accessed November 3, 2022, https://www.lilblueboo.com/2011/07/diy-ipad-cover-from-composition-notebook-a-tutorial.html.Google Scholar
  • Halbesleben JRB, Wakefield DS, Wakefield BJ (2008) Work-arounds in healthcare settings: Literature review and research agenda. Healthcare Management Rev. 33(1):2–12.CrossrefGoogle Scholar
  • Hallen BL, Eisenhardt KM (2012) Catalyzing strategies and efficient tie formation: How entrepreneurial firms obtain investment ties. Acad. Management J. 55(1):35–70.CrossrefGoogle Scholar
  • He S, Ojo A, Beckman AL, Gondi S, Betz M, Faust JS, Choo E, et al. (2020) The story of #getmeppe and getusppe.org to mobilize healthcare response to COVID-19: Rapidly deploying digital tools for better healthcare. J. Medical Internet Res. 22(7):e20469.CrossrefGoogle Scholar
  • Jackson CK, Johnson RK, Persico C (2016) The effects of school spending on educational and economic outcomes: Evidence from school finance reforms. Quart. J. Econom. 131(1):157–218.CrossrefGoogle Scholar
  • Jackson CK, Wigger C, Xiong H (2021) Do school spending cuts matter? Evidence from the great recession. Amer. Econom. J. Econom. Policy 13(2):304–335.CrossrefGoogle Scholar
  • Jaquith AC (2009) The Creation and Use of Instructional Resources: The Puzzle of Professional Development (Education Resources Information Center, Washington, DC).Google Scholar
  • Kaufhold JA, Alverez VB, Arnold M (2006) Lack of school supplies, materials and resources as an elementary cause of frustration and burnout in south texas special education teachers. J. Instrumental Psych. 33(3).Google Scholar
  • Keppler S, Li J, Wu DA (2022) Crowdfunding the front lines: An empirical study of teacher-driven school improvement. Management Sci. 68(12):8809–8828.LinkGoogle Scholar
  • Keppler S, Li J, Wu DA (2023) Stopping the revolving door: An empirical and textual study of crowdfunding and teacher turnover. Working paper, University of Michigan, Ann Arbor, MI.Google Scholar
  • Keppler SM, Smilowitz KR, Leonardi PM (2021) Contextual trustworthiness of organizational partners: Evidence from nine school networks. Manufacturing Service Oper. Management 23(4):974–988.Google Scholar
  • Lafortune J, Mehlotra R, Paluch J (2020) Funding California Schools When Budgets Fall Short (Public Policy Institute of California, San Francisco).Google Scholar
  • Lafortune J, Rothstein J, Schanzenbach DW (2018) School finance reform and the distribution of student achievement. Amer. Econom. J. Appl. Econom. 10(2):1–26.CrossrefGoogle Scholar
  • Little JDC (2011) OR FORUM—Little’s Law as viewed on its 50th anniversary. Oper. Res. 59(3):536–549.LinkGoogle Scholar
  • Marquis C, Gerald F Davis MAG (2013) Golfing alone? Corporations, elites, and nonprofit growth in 100 American communities. Organ. Sci. 24(1):39–57.LinkGoogle Scholar
  • Morrison B (2015) The problem with workarounds is that they work: The persistence of resource shortages. J. Oper. Management 39:79–91.CrossrefGoogle Scholar
  • Nathan RP, Adams C (1976) Understanding central city hardship. Political Sci. Quart. 91(1):47–62.CrossrefGoogle Scholar
  • Oakes J, Maier A, Daniel J (2017) Community Schools: An Evidence-Based Strategy for Equitable School Improvement (National Education Policy Center, Boulder, CO).Google Scholar
  • Onwuegbuzie AJ, Leech NL (2007) Sampling designs in qualitative research: Making the sampling process more public. Quality Rep. 12(2):238–254.Google Scholar
  • Park J, Kim B-I (2010) The school bus routing problem: A review. Eur. J. Oper. Res. 202(2):311–319.CrossrefGoogle Scholar
  • Pfeffer J, Salancik GR (2003) The External Control of Organizations: A Resource Dependence Perspective (Stanford University Press, Stanford, CA).Google Scholar
  • Posey-Maddox L (2016) Beyond the consumer: Parents, privatization, and fundraising in us urban public schooling. J. Ed. Policy 31(2):178–197.CrossrefGoogle Scholar
  • Sanders MG (2005) Building School-Community Partnerships: Collaboration for Student Success (Corwin Press, Los Angeles).Google Scholar
  • Sanders MG (2014) Principal leadership for school, family, and community partnerships: The role of a systems approach to reform implementation. Amer. J. Ed. 120(2):233–255.CrossrefGoogle Scholar
  • Scott WR, Davis GF (2015) Organizations and Organizing: Rational, Natural and Open Systems Perspectives (Routledge, Oxfordshire, UK).CrossrefGoogle Scholar
  • Spear SJ, Schmidhofer M (2005) Ambiguity and workarounds as contributors to medical error. Ann. Internal Medicine 142(8):627–630.CrossrefGoogle Scholar
  • Spiegelman M (2018) Public School Teacher Spending on Classroom Supplies (National Center for Education Statistics, Washington, DC).Google Scholar
  • Tucker AL (2004) The impact of operational failures on hospital nurses and their patients. J. Oper. Management 22(2):151–169.CrossrefGoogle Scholar
  • Tucker AL (2007) An empirical study of system improvement by frontline employees in hospital units. Manufacturing Service Oper. Management 9(4):492–505.LinkGoogle Scholar
  • Tucker AL (2009) Workarounds and resiliency on the front lines of healthcare. Perspectives Safety 2:1–10.Google Scholar
  • Tucker AL (2016) The impact of workaround difficulty on frontline employees’ response to operational failures: A laboratory experiment on medication administration. Management Sci. 62(4):1124–1144.LinkGoogle Scholar
  • Tucker AL, Singer SJ, Hayes JE, Falwell A (2008) Front-line staff perspectives on opportunities for improving the safety and efficiency of hospital work systems. Health Services Res. 43(5p2):1807–1829.CrossrefGoogle Scholar
  • Tucker AL, Zheng S, Gardner JW, Bohn RE (2020) When do workarounds help or hurt patient outcomes? The moderating role of operational failures. J. Oper. Management 66(1–2):67–90.CrossrefGoogle Scholar
  • WeAreTeachers (2021) Every teacher needs to know these 50 school supply hacks. Accessed November 3, 2022, https://www.weareteachers.com/school-supply-hacks/.Google Scholar
  • Wolff S, Carlson D (2021) Who chooses DonorsChoose? Submission and funding patterns on the nation’s largest education crowdfunding platform. Ed. Res. 50(6):355–367.CrossrefGoogle Scholar
  • Yin RK (2016) Case Study Research and Applications: Design and Methods, 6th ed. (SAGE Publications, Los Angeles).Google Scholar
INFORMS site uses cookies to store information on your computer. Some are essential to make our site work; Others help us improve the user experience. By using this site, you consent to the placement of these cookies. Please read our Privacy Statement to learn more.