OM Practice—Balancing Risk and Efficiency at a Major Commercial Bank

Published Online:https://doi.org/10.1287/msom.1070.0207

References

  • Berman O., Larson R. C., Pinker E. Scheduling workforce and workflow in a high volume factory. Management Sci. (1997) 43:909–932LinkGoogle Scholar
  • Body S., Maber V. A. A two stage forecasting approach at the Chemical Bank of New York for check processing. J. Bank Res. (1977) 5:101–107Google Scholar
  • Cornuéjols G., Fisher M. L., Nemhauser G. L. Location of bank accounts to optimize float: An analytic study of exact and approximate algorithms. Management Sci. (1977) 23:789–810LinkGoogle Scholar
  • Davis S. G., Ceto N., Rabb J. A comprehensive check processing simulation model. J. Bank Res. (1982) 13:185–194Google Scholar
  • Davis S. G., Kleindorfer G. B., Kochenberger G. A., Reutzel E. T., Brown E. W. Strategic planning for bank operations with multiple check-processing locations. Interfaces (1986) 16(6):1–12LinkGoogle Scholar
  • Glover F., Laguna M.Tabu Search (1998) (Kluwer Academic Publishers, Boston) Google Scholar
  • Gomes P. J., Meile L. C. Leveraging the potential of process technology through workflow scheduling. Internat. J. Service Indust. Management (2002) 13:7–28CrossrefGoogle Scholar
  • Hess S. W. Design and implementation of a new check clearing system for the Philadelphia Federal Reserve District. Interfaces (1975) 5(2):22–36LinkGoogle Scholar
  • Hill A. V., Whybark D. C. Chexpedite: A computer-based approach to the courier problem. Decision Sci. (1982) 13:251–265CrossrefGoogle Scholar
  • Krajewski L., Ritzman L., McKenzie P. Shift scheduling in bank operations: A case application. Interfaces (1980) 10(2):1–8LinkGoogle Scholar
  • Laguna M., Martí R.Scatter Search: Methodology and Implementations in C (2003) (Kluwer Academic Publishers, Boston) CrossrefGoogle Scholar
  • Law A. M., Kelton W. D.Simulation Modeling & Analysis (1991) (McGraw-Hill, Inc., New York) Google Scholar
  • Maber V. A. A case study of encoder shift scheduling under uncertainty. Management Sci. (1979) 25:623–631LinkGoogle Scholar
  • Markland R. E., Nauss R. M. Improving transit check-clearing operations at Maryland National Bank. Interfaces (1983) 13(1):1–9LinkGoogle Scholar
  • Murphy F. H., Stohr E. A. A dynamic programming algorithm for check sorting. Management Sci. (1977) 24:59–70LinkGoogle Scholar
  • Nauss R. M. Optimization of bank transit check-clearing operations. Management Sci. (1985) 31:1072–1083LinkGoogle Scholar
  • Pidd M. Just modeling through: A rough guide to modeling. Interfaces (1999) 29(2):118–132LinkGoogle Scholar
  • Secomandi N., Abbott K., Atan T., Boyd E. A. From revenue management concepts to software systems. Interfaces (2002) 32(2):1–11LinkGoogle Scholar
INFORMS site uses cookies to store information on your computer. Some are essential to make our site work; Others help us improve the user experience. By using this site, you consent to the placement of these cookies. Please read our Privacy Statement to learn more.