Do Plant Inspections Predict Future Quality? The Role of Investigator Experience

Published Online:https://doi.org/10.1287/msom.2017.0661

References

  • Anand G, Gray J, Siemsen E (2012) Decay, shock, and renewal: Operational routines and process entropy in the pharmaceutical industry. Organ. Sci. 23(6):1700–1716.LinkGoogle Scholar
  • Argote L (2013) Organizational Learning: Creating, Retaining and Transferring Knowledge (Springer Science and Business Media, New York).CrossrefGoogle Scholar
  • Berman SL, Down J, Hill CW (2002) Tacit knowledge as a source of competitive advantage in the national basketball association. Acad. Management J. 45(1):13–31.CrossrefGoogle Scholar
  • Boone T, Ganeshan R, Hicks RL (2008) Learning and knowledge depreciation in professional services. Management Sci. 54(7): 1231–1236.LinkGoogle Scholar
  • Box-Steffensmeier JM, Jones BS (2004) Event History Modeling: A Guide for Social Scientists (Cambridge University Press, Cambridge, UK).CrossrefGoogle Scholar
  • Brown A, Camerer C, Lovalla D (2013) Estimating structural models of equilibrium and cognitive hierarchy thinking in the field: The case of withheld movie critic reviews. Management Sci. 59(3): 733–747.LinkGoogle Scholar
  • Carey P, Simnett R (2006) Audit partner tenure and audit quality. Accounting Rev. 81(3):653–676.CrossrefGoogle Scholar
  • Concannon WP (1989) Managing for cost-effective purchased material quality. Engrg. Costs Production Econom. 18(1):96–100.Google Scholar
  • Darr ED, Argote L, Epple D (1995) The acquisition, transfer, and depreciation of knowledge in service organizations: Productivity in franchises. Management Sci. 41(11):1750–1762.LinkGoogle Scholar
  • Davis LR, Soo BS, Trompeter GM (2009) Auditor tenure and the ability to meet or beat earnings forecasts. Contemporary Accounting Res. 26(2):517–548.CrossrefGoogle Scholar
  • Deis Jr DR, Giroux GA (1992) Determinants of audit quality in the public sector. Accounting Rev. 67(3):462–479.Google Scholar
  • Deming WE (1982) Quality, Productivity, and Competitive Position, Vol. 183 (Massachusetts Institute of Technology, Cambridge).Google Scholar
  • Dhanorkar S, Siemsen E, Linderman KW (2017) Promoting change from the outside: Directing managerial attention in the implementation of environmental improvements. Management Sci., ePub ahead of print April 20, https://doi.org/10.1287/mnsc.2017.2748.LinkGoogle Scholar
  • Feinstein JS (1989) The safety regulation of U.S. nuclear power plants: Violations, inspections, and abnormal occurrences. J. Political Econom. 97(1):115–154.CrossrefGoogle Scholar
  • Food and Drug Association (FDA) (2017) Recalls, corrections and removals (devices). Accessed August 14, 2017, https://www.fda.gov/MedicalDevices/DeviceRegulationandGuidance/PostmarketRequirements/RecallsCorrectionsAndRemovals/.Google Scholar
  • Garrett JM (1999) Predicted survival curves for the Cox proportional hazards model. Stata Technical Bull. 8:(44)285–290.Google Scholar
  • Garvin D (1987) Competing on the 8 dimensions of quality. Harvard Bus. Rev. 65(6):101–109.Google Scholar
  • Gray JV, Siemsen E, Vasudeva G (2015) Colocation still matters: Conformance quality and the interdependence of R&D and manufacturing in the pharmaceutical industry. Management Sci. 61(11):2760–2781.LinkGoogle Scholar
  • Gray WB, Shimshack JP (2011) The effectiveness of environmental monitoring and enforcement: A review of the empirical evidence. Rev. Environ. Econom. Policy 5(1):3–24.CrossrefGoogle Scholar
  • Groysberg B, Lee L, Nanda A (2008) Can they take it with them? The portability of star knowledge workers’ performance. Management Sci. 54(7):1213–1230.LinkGoogle Scholar
  • Handley SM, Gray JV (2013) Inter-organizational quality management: The use of contractual incentives and monitoring mechanisms with outsourced manufacturing. Production Oper. Management 22(6):1540–1556.CrossrefGoogle Scholar
  • Hannan EL, Kilburn Jr H, Bernard H, O’Donnell JF, Lukacik G, Shields EP (1991) Coronary artery bypass surgery: The relationship between in-hospital mortality rate and surgical volume after controlling for clinical risk factors. Medical Care 29(11):1094–1107.CrossrefGoogle Scholar
  • Haviland A, Regan M, Wayne G, Jing X, Mendeloff J (2012) Are there unusually effective occupational safety and health inspectors and inspection practices? Working paper, RAND Corporation, Santa Monica, CA.Google Scholar
  • Hirschmann WB (1964) Profit from the learning curve. Harvard Bus. Rev. 42(1):125–139.Google Scholar
  • Ho DE (2012) Fudging the nudge: Information disclosure and restaurant grading. Yale Law J. 122(3):574–689.Google Scholar
  • Ho DE (2017) Does peer review work? An experiment of experimentalism. Stanford Law Rev. 69(1):1–120.Google Scholar
  • Huckman RS, Pisano GP (2006) The firm specificity of individual performance: Evidence from cardiac surgery. Management Sci. 52(4):473–488.LinkGoogle Scholar
  • Huckman RS, Staats BR, Upton DM (2009) Team familiarity, role experience, and performance: Evidence from Indian software services. Management Sci. 55(1):85–100.LinkGoogle Scholar
  • Iacus SM, King G, Porro G (2012) Causal inference without balance checking: Coarsened exact matching. Political Anal. 20(1):1–24.CrossrefGoogle Scholar
  • Juran J (1999) Quality and Income (McGraw-Hill, New York).Google Scholar
  • KC DS, Staats BR (2012) Accumulating a portfolio of experience: The effect of focal and related experience on surgeon performance. Manufacturing Service Oper. Management 14(4):618–633.LinkGoogle Scholar
  • Kelsey SF, Mullin SM, Detre KM, Mitchell H, Cowley MJ, Gruentzig AR, Kent KM (1984) Effect of investigator experience on percutaneous transluminal coronary angioplasty. Amer. J. Cardiology 53(12):C56–C64.CrossrefGoogle Scholar
  • Kutner MH, Nachtsheim CJ, Neter J, Li W (2005) Applied Linear statistical Models, Vol. 103 (McGraw-Hill Irwin, New York).Google Scholar
  • Lemley MA, Sampat B (2012) Examiner characteristics and patent office outcomes. Rev. Econom. Statist. 94(3):817–827.CrossrefGoogle Scholar
  • Levine DI, Toffel MW, Johnson MS (2012) Randomized government safety inspections reduce worker injuries with no detectable job loss. Science 336(6083):907–911.CrossrefGoogle Scholar
  • Macher JT, Mayo JW, Nickerson JA (2011) Regulator heterogeneity and endogenous efforts to close the information asymmetry gap. J. Law Econom. 54(1):25–54.CrossrefGoogle Scholar
  • Mani V, Muthulingam S (2017) Does learning from inspections affect environmental performance?? Evidence from unconventional well development in Pennsylvania. Working paper, Pennsylvania State University, State College.Google Scholar
  • Mayer KJ, Nickerson JA, Owan H (2004) Are supply and plant inspections complements or substitutes? A strategic and operational assessment of inspection practices in biotechnology. Management Sci. 50(8):1064–1081.LinkGoogle Scholar
  • Milgrom P, Roberts J (1988) An economic approach to influence activities in organizations. Amer. J. Sociol. 94(Supplement):S154–S179.CrossrefGoogle Scholar
  • Moore DA, Tetlock PE, Tanlu L, Bazerman MH (2006) Conflicts of interest and the case of auditor independence: Moral seduction and strategic issue cycling. Acad. Management Rev. 31(1):10–29.CrossrefGoogle Scholar
  • Pisano GP, Bohmer RM, Edmondson AC (2001) Organizational differences in rates of learning: Evidence from the adoption of minimally invasive cardiac surgery. Management Sci. 47(6):752–768.LinkGoogle Scholar
  • Reagans R, Argote L, Brooks D (2005) Individual experience and experience working together: Predicting learning rates from knowing who knows what and knowing how to work together. Management Sci. 51(6):869–881.LinkGoogle Scholar
  • Roth AV, Tsay AA, Pullman ME, Gray JV (2008) Unraveling the food supply chain: Strategic insights from China and the 2007 recalls. J. Supply Chain Management 44(1):22–39.CrossrefGoogle Scholar
  • Salant DJ (1995) Behind the revolving door: A new view of public utility regulation. RAND J. Econom. 26(3):362–377.CrossrefGoogle Scholar
  • Shah R, Ball G, Netessine S (2017) Plant operations and product recalls in the automotive industry: An empirical investigation. Management Sci. 63(8):2439–2459.LinkGoogle Scholar
  • Shimshack JP, Ward MB (2005) Regulator reputation, enforcement, and environmental compliance. J. Environ. Econom. Management 50(3):519–540.CrossrefGoogle Scholar
  • Short JL, Toffel MW (2010) Making self-regulation more than merely symbolic: The critical role of the legal environment. Admin. Sci. Quart. 55(3):361–396.CrossrefGoogle Scholar
  • Short JL, Toffel MW, Hugill AR (2016) Monitoring global supply chains. Strategic Management J. 37(9):1878–1897.CrossrefGoogle Scholar
  • Spear S, Bowen HK (1999) Decoding the DNA of the Toyota production system. Harvard Bus. Rev. 77(5):96–106.Google Scholar
  • Staats BR, Gino F (2012) Specialization and variety in repetitive tasks: Evidence from a Japanese bank. Management Sci. 58(6):1141–1159.LinkGoogle Scholar
  • Stigler GJ (1971) The theory of economic regulation. Bell J. Econom. Management Sci. 2(1):3–21.CrossrefGoogle Scholar
  • Thirumalai S, Sinha KK (2011) Product recalls in the medical device industry: An empirical exploration of the sources and financial consequences. Management Sci. 57(2):376–392.LinkGoogle Scholar
  • Toffel MW, Short JL, Ouellet M (2015) Codes in context: How states, markets, and civil society shape adherence to global labor standards. Regulation Governance 9(3):205–223.CrossrefGoogle Scholar
  • Weick KE, Roberts KH (1993) Collective mind in organizations: Heedful interrelating on flight decks. Admin. Sci. Quart. 38(3):357–381.CrossrefGoogle Scholar
  • Wright T (1936) Learning curve. J. Aeronautical Sci. 3(1):122–128.CrossrefGoogle Scholar
  • Zimmerman MB (1982) Learning effects and the commercialization of new energ‘ technologies: The case of nuclear power. Bell J. Econom. 13(2):297–310.CrossrefGoogle Scholar
INFORMS site uses cookies to store information on your computer. Some are essential to make our site work; Others help us improve the user experience. By using this site, you consent to the placement of these cookies. Please read our Privacy Statement to learn more.