Do Plant Inspections Predict Future Quality? The Role of Investigator Experience

George Ball
Corresponding Author
George Ball
[email protected]
http://orcid.org/0000-0003-2585-0629
Operations and Decision Technologies Department, Kelley School of Business, Indiana University, Bloomington, Indiana 47405
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,
Enno Siemsen
Enno Siemsen
[email protected]
http://orcid.org/0000-0003-2033-3833
Operations and Information Management Department, Wisconsin School of Business, University of Wisconsin–Madison, Madison, Wisconsin 53706
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,
Rachna Shah
Rachna Shah
[email protected]
http://orcid.org/0000-0003-0849-6680
Supply Chain and Operations Department, Carlson School of Management, University of Minnesota, Minneapolis, Minnesota 55455
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Corresponding Author

George Ball

Operations and Decision Technologies Department, Kelley School of Business, Indiana University, Bloomington, Indiana 47405

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Enno Siemsen

[email protected]

http://orcid.org/0000-0003-2033-3833

Operations and Information Management Department, Wisconsin School of Business, University of Wisconsin–Madison, Madison, Wisconsin 53706

Search for more papers by this author

Rachna Shah

[email protected]

http://orcid.org/0000-0003-0849-6680

Supply Chain and Operations Department, Carlson School of Management, University of Minnesota, Minneapolis, Minnesota 55455

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Published Online:24 Aug 2017https://doi.org/10.1287/msom.2017.0661

Supplemental Material

msom.2017.0661-sm.pdf (603 KB)

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cover image Manufacturing & Service Operations Management

Volume 19, Issue 4

Fall 2017

Pages 509-712

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Received:December 31, 2016
Accepted:July 12, 2017
Published Online:August 24, 2017

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George Ball, Enno Siemsen, Rachna Shah (2017) Do Plant Inspections Predict Future Quality? The Role of Investigator Experience. Manufacturing & Service Operations Management 19(4):534-550.

https://doi.org/10.1287/msom.2017.0661

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Do Plant Inspections Predict Future Quality? The Role of Investigator Experience

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