To Batch or Not to Batch? Impact of Admission Batching on Emergency Department Boarding Time and Physician Productivity
References
- American College of Emergency Physicians (2018) Definition of boarded patient. Accessed January 29, 2014, https://www.acep.org/patient-care/policy-statements/definition-of-boarded-patient/.Google Scholar
- Accreditation Council for Graduate Medical Education (2019) ACGME program requirements for graduate medical education in internal medicine. Accessed August 6, 2022, https://www.acgme.org/globalassets/pfassets/programrequirements/140_internalmedicine_2022v4.pdf.Google Scholar
- (2021) An operations approach for reducing glycemic variability: Evidence from a large primary care setting. Research paper, Southern Methodist University Cox School of Business, Dallas, TX (19-13).Google Scholar
- (2015) On patient flow in hospitals: A data-based queueing-science perspective. Stochastic Systems 5(1):146–194.Link, Google Scholar
- (2011) An introduction to propensity score methods for reducing the effects of confounding in observational studies. Multivariate Behav. Res. 46(3):399–424.Crossref, Google Scholar
- (2010) The impact of inpatient boarding on ED efficiency: A discrete-event simulation study. J. Medical Systems 34(5):919–929.Crossref, Google Scholar
- (2017) Analysis and optimization of blood-testing procedures. Probab. Engrg. Inform. Sci. 31(3):330–344.Crossref, Google Scholar
- (2016) Early task initiation and other load-adaptive mechanisms in the emergency department. Management Sci. 63(11):3531–3551.Link, Google Scholar
- (2019) The effects of discrete work shifts on a nonterminating service system. Production Oper. Management 28(6):1528–1544.Crossref, Google Scholar
- (2016) Past the point of speeding up: The negative effects of workload saturation on efficiency and patient severity. Management Sci. 63(4):1042–1062.Link, Google Scholar
- (2015) Managing hospital inpatient bed capacity through partitioning care into focused wings. Manufacturing Service Oper. Management 17(2):157–176.Link, Google Scholar
- , Nasrabadi NM (2006) Pattern Recognition and Machine Learning, vol. 4 (Springer, New York).Google Scholar
- (2009) CEM: Coarsened exact matching in Stata. Stata J. 9(4):524–546.Crossref, Google Scholar
- (2017) Do we really need to change the decision maker? Counterintuitive escalation of commitment results in real options contexts. Management Sci. 63(10):3459–3472.Link, Google Scholar
- (2001) An almost unbiased estimator of the coefficient of variation. Econom. Lett. 70(1):15–19.Crossref, Google Scholar
- (1975) Delays in single-server queues with batch input. Oper. Res. 23(4):830–833.Link, Google Scholar
- (2018) The efficiency of slacking off: Evidence from the emergency department. Econometrica 86(3):997–1030.Crossref, Google Scholar
- (2017) Queues with time-varying arrivals and inspections with applications to hospital discharge policies. Oper. Res. 65(2):469–495.Link, Google Scholar
- (2019) Inpatient overflow: An approximate dynamic programming approach. Manufacturing Service Oper. Management 21(4):894–911.Link, Google Scholar
- (2019) On the distributions of infinite server queues with batch arrivals. Queueing Systems 91(3):367–401.Crossref, Google Scholar
- (2016) Modeling load and overwork effects in queueing systems with adaptive service rates. Oper. Res. 64(4):867–885.Link, Google Scholar
- (2019) Load effect on service times. Eur. J. Oper. Res. 279(3):673–686.Crossref, Google Scholar
- (2019) Slow first, fast later: Temporal speed-up in service episodes of finite duration. Production Oper. Management 28(5):1061–1081.Crossref, Google Scholar
- (2012) A queueing model to evaluate the impact of patient “batching” on throughput and flow time in a medical teaching facility. Manufacturing Service Oper. Management 14(4):584–599.Link, Google Scholar
- (1997) Lot sizing and scheduling-survey and extensions. Eur. J. Oper. Res. 99(2):221–235.Crossref, Google Scholar
- (1987) Waiting-time percentiles in the multi-server MX/G/c queue with batch arrivals. Probab. Engrg. Inform. Sci. 1(1):75–96.Crossref, Google Scholar
- (2010) The generalized multinomial logit model: Accounting for scale and coefficient heterogeneity. Marketing Sci. 29(3):393–421.Link, Google Scholar
- (2017) Gatekeepers at work: An empirical analysis of a maternity unit. Management Sci. 63(10):3147–3167.Link, Google Scholar
- (2016) The combined effects of measurement error and omitting confounders in the single-mediator model. Multivariate Behav. Res. 51(5):681–697.Crossref, Google Scholar
- (2014) Interruption and forgetting in knowledge-intensive service environments. Production Oper. Management 23(4):704–722.Crossref, Google Scholar
- (2006) Approximations for the mean queue length of the GIX/G(b,b)/c queue. Oper. Res. Lett. 34(2):205–213.Crossref, Google Scholar
- (2017) Discretionary task ordering: Queue management in radiological services. Management Sci. 64(9):4389–4407.Link, Google Scholar
- (2009) Recent developments in the econometrics of program evaluation. J. Econom. Literature 47(1):5–86.Crossref, Google Scholar
- (2014) Does multitasking improve performance? Evidence from the emergency department. Manufacturing Service Oper. Management 16(2):168–183.Link, Google Scholar
- (2012) An econometric analysis of patient flows in the cardiac intensive care unit. Manufacturing Service Oper. Management 14(1):50–65.Link, Google Scholar
- (2020) Task selection and workload: A focus on completing easy tasks hurts performance. Management Sci. 66(10):4397–4416.Link, Google Scholar
- (1989) Control policies for the MX/G/1 queueing system. Management Sci. 35(6):708–721.Link, Google Scholar
- (2021) Who is next: Patient prioritization under emergency department blocking. Oper. Res., ePub ahead of print December 8, https://doi.org/10.1287/opre.2021.2187.Google Scholar
- Mackenzie Bean (2018) 13 hospitals with the most ER visits—2018. Becker’s Hospital Rev. https://www.beckershospitalreview.com/rankings-and-ratings/hospitals-with-the-most-er-visits-2018.html.Google Scholar
- (2021) The impact of facility layout on service worker behavior: An empirical study of nurses in the emergency department. Manufacturing Service Oper. Management 23(4): 819–834.Google Scholar
- (2018) Emergency department crowding: A systematic review of causes, consequences and solutions. PLoS One 13(8):e0203316.Crossref, Google Scholar
- (2020) Boarding is associated with reduced emergency department efficiency that is not mitigated by a provider in triage. Western J. Emergency Medicine 21(3):647–652.Crossref, Google Scholar
- (2012) Infinite-server queues with batch arrivals and dependent service times. Probab. Engrg. Inform. Sci. 26(2):197–220.Crossref, Google Scholar
- (2012) The relationship between inpatient discharge timing and emergency department boarding. J. Emergency Medicine 42(2):186–196.Crossref, Google Scholar
- (2008) Asymptotic and resampling strategies for assessing and comparing indirect effects in multiple mediator models. Behav. Res. Methods 40(3):879–891.Crossref, Google Scholar
- (1997) Toward a curse of dimensionality appropriate (CODA) asymptotic theory for semi-parametric models. Statist. Medicine 16(3):285–319.Crossref, Google Scholar
- (2012) Patient streaming as a mechanism for improving responsiveness in emergency departments. Oper. Res. 60(5):1080–1097.Link, Google Scholar
- (1977) An approximation formula Lq≃αρβ/(1−ρ). Ann. Inst. Statist. Math. 29(1):67–75.Crossref, Google Scholar
- (2003) Overcoming the dark side of worker flexibility. J. Oper. Management 21(1):81–92.Crossref, Google Scholar
- (1998) Modeling and worker motivation in JIT production systems. Management Sci. 44(12-part-1):1595–1607.Google Scholar
- (2015) Models and insights for hospital inpatient operations: Time-dependent ED boarding time. Management Sci. 62(1):1–28.Google Scholar
- (2014) Patient flow from emergency department to inpatient wards: Empirical observations from a Singaporean hospital. Preprint, submitted October 30, https://dx.doi.org/10.2139/ssrn.2517050.Google Scholar
- (2015) The diseconomies of queue pooling: An empirical investigation of emergency department length of stay. Management Sci. 61(12):3032–3053.Link, Google Scholar
- (2018) Closing the productivity gap: Improving worker productivity through public relative performance feedback and validation of best practices. Management Sci. 64(6):2628–2649.Link, Google Scholar
- (2020) Capacity pooling in hospitals: The hidden consequences of off-service placement. Management Sci. 66(9):3825–3842.Link, Google Scholar
- (2012) Specialization and variety in repetitive tasks: Evidence from a Japanese bank. Management Sci. 58(6):1141–1159.Link, Google Scholar
- (2015) Hallway patients reduce overall emergency department satisfaction. J. Emergency Medicine 49(2):211–216.Crossref, Google Scholar
- (1990) Simple approximations for the batch-arrival MX/G/1 queue. Oper. Res. 38(4):678–685.Link, Google Scholar
- (2011) Nurse staffing in medical units: A queueing perspective. Oper. Res. 59(6):1320–1331.Link, Google Scholar
- (2018) Impact of queue configuration on service time: Evidence from a supermarket. Management Sci. 64(7):3055–3075.Link, Google Scholar
- (1993) Approximations for the GI/G/m queue. Production Oper. Management 2(2):114–161.Crossref, Google Scholar
- (2017) A data-driven model of an emergency department. Oper. Res. Health Care 12:1–15.Crossref, Google Scholar
- (2011) Introduction to Robust Estimation and Hypothesis Testing (Academic Press, Cambridge, MA).Google Scholar
- (2015) Introductory Econometrics: A Modern Approach (South-Western Cengage Learning, Mason, OH).Google Scholar
- (2020) Infinite-server queueing models of demand in healthcare: A review of applications and ideas for further work. J. Oper. Res. Soc. 71(8):1145–1160.Crossref, Google Scholar
- (2011) Identifying good nursing levels: A queuing approach. Oper. Res. 59(4):942–955.Link, Google Scholar
- (1985) Some results for the queues MX/M/c and GIX/G/c. Oper. Res. Lett. 4(2):79–83.Crossref, Google Scholar

