The Effects of Trust-Assuring Arguments on Consumer Trust in Internet Stores: Application of Toulmin's Model of Argumentation

Dongmin Kim
Dongmin Kim
[email protected]
Faculty of Business, University of New Brunswick, P.O. Box 5050, Saint John, New Brunswick, Canada E2L 4L5
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,
Izak Benbasat
Izak Benbasat
[email protected]
Sauder School of Business, University of British Columbia, 2053 Main Mall, Vancouver, British Columbia, Canada V6T 1Z2
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Dongmin Kim

[email protected]

Faculty of Business, University of New Brunswick, P.O. Box 5050, Saint John, New Brunswick, Canada E2L 4L5

Search for more papers by this author

Izak Benbasat

[email protected]

Sauder School of Business, University of British Columbia, 2053 Main Mall, Vancouver, British Columbia, Canada V6T 1Z2

Search for more papers by this author

Published Online:1 Sep 2006https://doi.org/10.1287/isre.1060.0093

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cover image Information Systems Research

Volume 17, Issue 3

September 2006

Pages 197-325

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Received:February 24, 2005
Published Online:September 01, 2006

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Dongmin Kim, Izak Benbasat, (2006) The Effects of Trust-Assuring Arguments on Consumer Trust in Internet Stores: Application of Toulmin's Model of Argumentation. Information Systems Research 17(3):286-300.

https://doi.org/10.1287/isre.1060.0093

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The Effects of Trust-Assuring Arguments on Consumer Trust in Internet Stores: Application of Toulmin's Model of Argumentation

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