Reconceptualizing System Usage: An Approach and Empirical Test

Andrew Burton-Jones
Andrew Burton-Jones
[email protected]
Management Information Systems Division, Sauder School of Business, University of British Columbia, 2053 Main Mall, Vancouver BC, V6T 1Z2 Canada
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,
Detmar W. Straub, Jr.
Detmar W. Straub, Jr.
[email protected]
Department of Computer Information Systems, J. Mack Robinson College of Business Administration, Georgia State University, Box 4015, Atlanta, Georgia 30302
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Management Information Systems Division, Sauder School of Business, University of British Columbia, 2053 Main Mall, Vancouver BC, V6T 1Z2 Canada

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Detmar W. Straub, Jr.

[email protected]

Department of Computer Information Systems, J. Mack Robinson College of Business Administration, Georgia State University, Box 4015, Atlanta, Georgia 30302

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Published Online:1 Sep 2006https://doi.org/10.1287/isre.1060.0096

Supplemental Material

isre.1060.0096-sm-supplements.pdf (81 KB)

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- User Experience of the Mobile Terminal Customization System: The Influence of Interface Design and Educational Background on Personalized Customization
  1 April 2021 | Sensors, Vol. 21, No. 7
- Professional identity and the adoption of learning management systems
  29 July 2019 | Studies in Higher Education, Vol. 46, No. 3
- The Next Generation of Research on IS Use: A Theoretical Framework of Delegation to and from Agentic IS Artifacts
  1 March 2021 | MIS Quarterly, Vol. 45, No. 1
- Social Media Adoption by Health Professionals: A TAM-Based Study
  29 January 2021 | Informatics, Vol. 8, No. 1
- Information technology tool use frequency in new product development: The effect of stage-specific use frequency on performance
  Industrial Marketing Management, Vol. 93
- Consumer acceptance of shared e-scooters for urban and short-distance mobility
  Transportation Research Part D: Transport and Environment, Vol. 91
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  18 November 2020 | International Journal of Web Information Systems, Vol. 17, No. 1
- Analyzing enterprise information system’s feature use: a data-driven perspective
  9 April 2020 | Information Technology & People, Vol. 34, No. 1
- Factors Impacting Mobile Banking in India: Empirical Approach Extending UTAUT2 with Perceived Value and Trust
  13 January 2021 | IIM Kozhikode Society & Management Review, Vol. 40
- Tools of the trade: a look at educators’ use of assessment systems
  12 June 2020 | School Effectiveness and School Improvement, Vol. 32, No. 1
- Users Adaptation and Infusion of Smart City App
  7 July 2021
- A Case Study of Inconsistency in Process Mining Use: Implications for the Theory of Effective Use
  28 August 2021
- Player Attachment to Mobile Social Network Games: An Information Processing View
  IEEE Access, Vol. 9
- Managing Digital Transformation in Organizations: A Two-Stage Model and its Empirical Testing in Mandatory and Voluntary Usage Settings
  SSRN Electronic Journal, Vol. 27
- The Digital Experiment Reporting Protocol (DERP)
  SSRN Electronic Journal, Vol. 49
- Health Professionals’ Perspectives on Electronic Medical Record Infusion and Individual Performance: Model Development and Questionnaire Survey Study
  30 November 2021 | JMIR Medical Informatics, Vol. 9, No. 11
- Communication Tools in New Product Development: Startup Companies’ Preferences Over Time
  22 December 2021 | Journal of Small Business Strategy, Vol. 31, No. 5
- Le développement professionnel et le rehaussement de la compétence numérique des diététistes-nutritionnistes pour répondre aux défis d’un contexte en transformation
  Nutrition Science en évolution: La revue de l'Ordre professionnel des diététistes du Québec, Vol. 19, No. 1
- The Effects of Operational and Financial Performance Failure on BI&A-Enabled Search Behaviors: A Theory of Performance-Driven Search
  Abhijith Anand,
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  17 September 2020 | Information Systems Research, Vol. 31, No. 4
- Meta-analysis in information systems research: Review and recommendations
  International Journal of Information Management, Vol. 55
- Understanding adaptive information seeking in the context of microblogging from the cognitive switching perspective
  12 March 2020 | Journal of Librarianship and Information Science, Vol. 52, No. 4
- Advancing laboratory medicine in hospitals through health information exchange: a survey of specialist physicians in Canada
  28 February 2020 | BMC Medical Informatics and Decision Making, Vol. 20, No. 1
- Constant Checking Is Not Addiction: A Grounded Theory of IT-Mediated State-Tracking
  1 December 2020 | MIS Quarterly, Vol. 44, No. 4
- Barriers and Benefits of ICT Adoption in the Nigerian Construction Industry. A Comprehensive Literature Review
  6 November 2020 | Applied System Innovation, Vol. 3, No. 4
- IS Reappraisal and Technology Adaptation Behaviors
  2 November 2020 | ACM SIGMIS Database: the DATABASE for Advances in Information Systems, Vol. 51, No. 4
- Exploitation and exploration of IT in times of pandemic: from dealing with emergency to institutionalising crisis practices
  16 November 2020 | European Journal of Information Systems, Vol. 29, No. 6
- The mediating influence of smartwatch identity on deep use and innovative individual performance
  3 April 2020 | Information Systems Journal, Vol. 30, No. 6
- L’influence du soutien managérial perçu sur l’attitude et le comportement des logisticiens vis-à-vis de la technologie. Cas de l’industrie automobile marocaine
  Revue Management & Innovation, Vol. N° 2, No. 2
- Novice digital service designers' decision-making with decision aids — A comparison of taxonomy and tags
  Decision Support Systems, Vol. 137
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  International Journal of Information Management, Vol. 54
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  International Journal of Technology and Human Interaction, Vol. 16, No. 4
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  Journal of Organizational and End User Computing, Vol. 32, No. 4
- Trade off Cybersecurity Concerns for Co-Created Value
  8 November 2018 | Journal of Computer Information Systems, Vol. 60, No. 5
- Variation in the effect of system usage and individual impact: A meta-regression of empirical findings
  Information & Management, Vol. 57, No. 6
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  Information & Management, Vol. 57, No. 6
- Reconceptualization of system use in the context of the digital library: what are the roles of UTAUT and IS success models?
  4 September 2020 | Journal of Electronic Resources Librarianship, Vol. 32, No. 3
- Achieving Effective Use When Digitalizing Work: The Role Of Representational Complexity
  1 September 2020 | MIS Quarterly, Vol. 44, No. 3
- A combined variance and process perspective on IT culture and IT usage leading to the concept of IT acculturation
  Systèmes d'information & management, Vol. Volume 25, No. 2
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  18 November 2020 | Journal of Management Information Systems, Vol. 37, No. 3
- A network-based conceptualization of social commerce and social commerce value
  Computers in Human Behavior, Vol. 108
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  Information & Management, Vol. 57, No. 5
- How Does the Use of Information Communication Technology Affect Individuals? A Work Design Perspective
  Academy of Management Annals, Vol. 14, No. 2
- Patient–Provider Engagement and its Impact on Health Outcomes: A Longitudinal Study of Patient Portal Use
  1 June 2020 | MIS Quarterly, Vol. 44, No. 2
- Moving beyond the direct impact of using CRM systems on frontline employees' service performance: The mediating role of adaptive behaviour
  3 September 2019 | Information Systems Journal, Vol. 30, No. 3
- Role of situational context in use continuance after critical exergaming incidents
  15 November 2019 | Information Systems Journal, Vol. 30, No. 3
- The impact of in-depth online recommendation agents on consumer disorientation and cognitive absorption perceptions
  27 March 2019 | Behaviour & Information Technology, Vol. 39, No. 4
- Do mobile financial services ensure the subjective well-being of micro-entrepreneurs? An investigation applying UTAUT2 model
  17 July 2019 | Information Technology for Development, Vol. 26, No. 2
- A symbolic interactionism perspective of using social media for personal and business communication
  International Journal of Information Management, Vol. 51
- The Impact Mechanisms of Psychological Learning Climate on Employees' Innovative Use of Information Systems
  Journal of Global Information Management, Vol. 28, No. 2
- If erring is human, is system use divine? Omission errors during post-adoptive system use
  Decision Support Systems, Vol. 130
- Worker stress in the age of mobile technology: The combined effects of perceived interruption overload and worker control
  The Journal of Strategic Information Systems, Vol. 29, No. 1
- Feeling Younger? An Investigation of Cognitive Age on IT Use
  31 January 2020
- Time-Lapse Detection for Evolution of Trustworthy Network User Operation Behavior Using Bayesian Network
  10 July 2020
- Multiuser Human-Computer Interaction Settings: Preliminary Evidence of Online Shopping Platform Use by Couples
  3 October 2020
- Business value of big data analytics: A systems-theoretic approach and empirical test
  Information & Management, Vol. 57, No. 1
- Improving Employee Agility Using Enterprise Social Media and Digital Fluency: Moderated Mediation Model
  IEEE Access, Vol. 8
- Artificial Intelligence and Drug Innovation: A Large Scale Examination of the Pharmaceutical Industry
  SSRN Electronic Journal, Vol. 16
- Information overload in the information age: a review of the literature from business administration, business psychology, and related disciplines with a bibliometric approach and framework development
  6 July 2018 | Business Research, Vol. 12, No. 2
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  Asia Pacific Management Review, Vol. 24, No. 4
- Uncovering unobserved heterogeneity bias: Measuring mobile banking system success
  International Journal of Information Management, Vol. 49
- Governance and ICT4D Initiative Success: A Longitudinal Field Study of Ten Villages in Rural India1
  1 December 2019 | MIS Quarterly, Vol. 43, No. 4
- Business intelligence and analytics use, innovation ambidexterity, and firm performance: A dynamic capabilities perspective
  The Journal of Strategic Information Systems, Vol. 28, No. 4
- IMPACT OF DEMOGRAPHIC FACTORS GENDER AND NUMBER OF YEARS OF ERP POST IMPLEMENTATION OPERATIONS ON USER PRODUCTIVITY: AN EMPIRICAL STUDY IN HIGHER EDUCATION SETTINGS, IN INDIAN CONTEXT
  11 June 2020 | International Journal of Research -GRANTHAALAYAH, Vol. 7, No. 11
- Analysing the impact of a business intelligence system and new conceptualizations of system use
  2 September 2019 | Journal of Economics, Finance and Administrative Science, Vol. 24, No. 48
- Does it get better over time? A longitudinal assessment of enterprise system user performance
  Information Technology & People, Vol. 33, No. 4
- Patient use of online medical records: an application of technology acceptance framework
  Information & Computer Security, Vol. 28, No. 1
- How Empowerment and Innovation Climates Influence Employees' Innovative IS Use
  International Journal of Enterprise Information Systems, Vol. 15, No. 4
- Configuring collective digital-technology usage in dynamic and complex design practices
  Research Policy, Vol. 48, No. 8
- Exploring Innovative Information Seeking: The Perspectives of Cognitive Switching and Affinity with Digital Libraries
  The Journal of Academic Librarianship, Vol. 45, No. 5
- Contextual Explanation: Alternative Approaches and Persistent Challenges1
  1 September 2019 | MIS Quarterly, Vol. 43, No. 3
- User Satisfaction Survey of Performance Management Dashboard Using Delone & McLean Method: A Case Study
- It's in the Cloud
  30 July 2019 | ACM SIGMIS Database: the DATABASE for Advances in Information Systems, Vol. 50, No. 3
- A multilevel investigation on antecedents for employees’ exploration of enterprise systems
  27 March 2019 | European Journal of Information Systems, Vol. 28, No. 4
- Modeling the Success of Windows Domain Network (WDN) Using the DeLone and McLean Information System (IS) Success Model
  International Journal of Sociotechnology and Knowledge Development, Vol. 11, No. 3
- Decomposing social networking site regret: a uses and gratifications approach
  Information Technology & People, Vol. 33, No. 1
- The effect of IT ambidexterity and cloud computing absorptive capacity on competitive advantage
  Industrial Management & Data Systems, Vol. 119, No. 3
- Sosyal Etki ve Öz yeterlilik Algısının Dokunmatik Ekranlı Akıllı Cihazları Kabullenişe Etkisi
  5 April 2019 | Eskişehir Osmangazi Üniversitesi Sosyal Bilimler Dergisi, Vol. 20
- The impact of psychological climate on employees’ innovative use of information systems: The moderating role of goal orientation
  19 October 2018 | Behaviour & Information Technology, Vol. 38, No. 4
- Antecedents of continued use and extended use of enterprise systems
  23 October 2018 | Behaviour & Information Technology, Vol. 38, No. 4
- Effective use of analytic DSS and job performance: Looking beyond technology acceptance
  20 June 2019 | Journal of Organizational Computing and Electronic Commerce, Vol. 29, No. 2
- Examining business value of customer relationship management systems: IT usage and two-stage model perspectives
  Information & Management, Vol. 56, No. 3
- Organizational readiness for digital innovation: Development and empirical calibration of a construct
  Information & Management, Vol. 56, No. 3
- Informal IT and Routine Activity Theory -A Theoretical Review
- Do Electronic Health Records Affect Quality of Care? Evidence from the HITECH Act
  Yu-Kai Lin,
  Mingfeng Lin,
  Hsinchun Chen
  12 March 2019 | Information Systems Research, Vol. 30, No. 1
- E-governance diffusion: Population level e-service adoption rates and usage patterns
  Telematics and Informatics, Vol. 36
- Patient attitudes toward physicians
  31 December 2018 | Benchmarking: An International Journal, Vol. 26, No. 1
- Implementing new information systems: A case study in the Irish construction industry
- Causes and Impacts of Personal Health Information (PHI) Breaches: A Scoping Review and Thematic Analysis
  SSRN Electronic Journal, Vol. 21
- An Extension to the Delone and Mclean Information Systems Success Model and Validation in the Internet Banking Context
- Breaking the Monolith: Strategy, Variety, and Performance of Enterprise Information Systems
  1 July 2017 | Journal of Systems Science and Systems Engineering, Vol. 27, No. 6
- Relationships between technology attachment, experiential relationship quality, experiential risk and experiential sharing intentions in a smart hotel
  Journal of Hospitality and Tourism Management, Vol. 37
- Collective Information Systems Use: A Typological Theory1
  1 December 2018 | MIS Quarterly, Vol. 42, No. 4
- Watch It! Factors Driving Continued Feature Use of the Smartwatch
  30 November 2017 | International Journal of Human–Computer Interaction, Vol. 34, No. 11
- The Generativity of Social Media: Opportunities, Challenges, and Guidelines for Conducting Experimental Research
  23 May 2018 | International Journal of Human–Computer Interaction, Vol. 34, No. 10
- Formation and Effect of Social Media Usage Habit
  1 February 2017 | Journal of Computer Information Systems, Vol. 58, No. 4
- Exploring the impact of technology capabilities on trust in virtual teams
  American Journal of Business, Vol. 33, No. 4
- Understanding social networking site (SNS) identity from a dual systems perspective: an investigation of the dark side of SNS use
  19 April 2018 | European Journal of Information Systems, Vol. 27, No. 5
- Impact of operational innovations on customer loyalty in the healthcare sector
  3 November 2017 | Service Business, Vol. 12, No. 3
- The Evaluation of Enterprise Resource Planning (ERP) Financial Accounting and Control Using Technology Acceptance Model
- Mindfulness in Information Technology Use: Definitions, Distinctions, and A New Measure1
  1 September 2018 | MIS Quarterly, Vol. 42, No. 3
- When did fun become so much work
  6 July 2018 | Information Technology & People, Vol. 31, No. 4
- How signaling mechanisms reduce “lemons” from online group buying (OGB) markets? A study of China
  14 May 2018 | International Journal of Physical Distribution & Logistics Management, Vol. 48, No. 7
- Observation versus Perception in the Conceptualization and Measurement of Participation Equality in Computer‐Mediated Communication
  29 October 2017 | Decision Sciences, Vol. 49, No. 4
- Disaggregation of the IT capital effects on firm performance: Empirical evidence from an IT asset portfolio perspective
  23 January 2018 | European Journal of Information Systems, Vol. 27, No. 4
- Data analytics and firm performance: An empirical study in an online B2C platform
  Information & Management, Vol. 55, No. 5
- Employee dispositions to job and organization as antecedents and consequences of information systems use
  30 August 2017 | Information Systems Journal, Vol. 28, No. 4
- Collaboration Technology Adoption
  International Journal of Technology Diffusion, Vol. 9, No. 3
- How and why trust matters in post-adoptive usage: The mediating roles of internal and external self-efficacy
  The Journal of Strategic Information Systems, Vol. 27, No. 2
- Les Grands Auteurs en Systèmes d'information
- Analysis of correlations between indicators influencing successful deployment of ePortfolios
- Definition and Multidimensionality of Security Awareness
  25 April 2018 | ACM SIGMIS Database: the DATABASE for Advances in Information Systems, Vol. 49, No. SI
- Information Foraging—A Model for Exploration Breadth and Depth
  1 March 2018 | Information Systems Management, Vol. 35, No. 2
- Technical Note—Signaling Product Quality Through a Trial Period
  Shouqiang Wang,
  Gülru F. Özkan-Seely
  19 January 2018 | Operations Research, Vol. 66, No. 2
- Patients’ intention to use online postings of ED wait times: A modified UTAUT model
  International Journal of Medical Informatics, Vol. 112
- How do sellers use live chat to influence consumer purchase decision in China?
  Electronic Commerce Research and Applications, Vol. 28
- Biophilia and biophobia in website design: Improving internet information dissemination
  Information & Management, Vol. 55, No. 2
- The role of IT application orchestration capability in improving agility and performance
  The Journal of Strategic Information Systems, Vol. 27, No. 1
- CPOE-Enabled Coordination: Appropriation for Deep Structure Use and Impacts on Patient Outcomes1
  1 March 2018 | MIS Quarterly, Vol. 42, No. 1
- Social influence in technology adoption: taking stock and moving forward
  16 January 2018 | Management Review Quarterly, Vol. 68, No. 1
- On the way to understanding binge watching behavior: the over-estimated role of involvement
  17 October 2017 | Electronic Markets, Vol. 28, No. 1
- Understanding mandatory IS use behavior: How outcome expectations affect conative IS use
  International Journal of Information Management, Vol. 38, No. 1
- Knowledge exchange roles and EKR performance impact: extending the theory of knowledge reuse
  26 October 2017 | European Journal of Information Systems, Vol. 27, No. 1
- Scale Development Using Twitter Data: Applying Contemporary Natural Language Processing Methods in IS Research
  7 October 2017
- Measuring and Explaining Cognitive Load During Design Activities: A Fine-Grained Approach
  17 November 2017
- BI-in-Practice: A Look at How BI Enacts Framing Contests and Affects the Service Transition Path
  1 June 2018
- The Relation of Curiosity and Creative use of IT
  2 March 2018
- Grandma’s New Tablet – The Role of Mobile Devices in Trying to Innovate in IT
  Procedia Computer Science, Vol. 141
- A mathematical framework for managing interactive communication distortions in exascale organizations
  2 December 2018 | Cogent Business & Management, Vol. 5, No. 1
- Rethinking the concept of the IS organization
  11 November 2016 | Information Systems Journal, Vol. 28, No. 1
- MODELAGEM PROCESSUAL DO FENÔMENO DA RESISTÊNCIA A SISTEMAS DE INFORMAÇÃO
  1 January 2018 | Revista de Administração de Empresas, Vol. 58, No. 1
- An Extension to the Delone and Mclean Information Systems Success Model and Validation in the Internet Banking Context
- Relationships Between Individuals' Convergence Readiness and Performance in Using Mobile Phones
- Direct and Indirect Information System Use: A Multimethod Exploration of Social Power Antecedents in Healthcare
  Yu Tong,
  Chuan-Hoo Tan,
  Hock-Hai Teo
  12 October 2017 | Information Systems Research, Vol. 28, No. 4
- Shadow IT
  4 October 2017 | Business & Information Systems Engineering, Vol. 59, No. 6
- Social Media Affordances for Connective Action: An Examination of Microblogging Use During the Gulf of Mexico Oil Spill1
  1 December 2017 | MIS Quarterly, Vol. 41, No. 4
- Acceptance and use of lecture capture system (LCS) in executive business studies
  Interactive Technology and Smart Education, Vol. 14, No. 4
- Continued use of an interactive computer game-based visual perception learning system in children with developmental delay
  International Journal of Medical Informatics, Vol. 107
- Exposing others’ information on online social networks (OSNs): Perceived shared risk, its determinants, and its influence on OSN privacy control use
  Information & Management, Vol. 54, No. 7
- Decision support system (DSS) use and decision performance: DSS motivation and its antecedents
  Information & Management, Vol. 54, No. 7
- The construct of information systems use benefits: Theoretical explication of its underlying dimensions and the development of a measurement scale
  International Journal of Information Management, Vol. 37, No. 5
- How Can We Develop Contextualized Theories of Effective Use? A Demonstration in the Context of Community-Care Electronic Health Records
  Andrew Burton-Jones,
  Olga Volkoff
  9 June 2017 | Information Systems Research, Vol. 28, No. 3
- Smart tourism technologies in travel planning: The role of exploration and exploitation
  Information & Management, Vol. 54, No. 6
- Knowledge Management System Use and Job Performance: A Multilevel Contingency Model1
  1 September 2017 | MIS Quarterly, Vol. 41, No. 3
- Explaining Post-Implementation Employee System Use and Job Performance: Impacts of the Content and Source of Social Network Ties1
  1 September 2017 | MIS Quarterly, Vol. 41, No. 3
- An investigation of the impact of cognitive absorption on continued usage of social media in Taiwan: the perspectives of fit
  14 February 2017 | Behaviour & Information Technology, Vol. 36, No. 8
- The effect of compliance knowledge and compliance support systems on information security compliance behavior
  Journal of Knowledge Management, Vol. 21, No. 4
- Balancing volume and duration of information consumption by physicians: The case of health information exchange in critical care
  Journal of Biomedical Informatics, Vol. 71
- How and why Organisations Use Social Media: Five Use Types and their Relation to Absorptive Capacity
  1 June 2017 | Journal of Information Technology, Vol. 32, No. 2
- Effective use of patient-centric health information systems : The influence of patient emotions
  Systèmes d'information & management, Vol. Volume 22, No. 1
- B2B relationship calculus: quantifying resource effects in service-dominant logic
  10 December 2015 | Journal of the Academy of Marketing Science, Vol. 45, No. 3
- From frequency of use to social integration: The mediation of routinization and infusion in Tuenti community
  European Research on Management and Business Economics, Vol. 23, No. 2
- The Effects of Process Orientations on Collaboration Technology Use and Outcomes in Product Development
  17 August 2017 | Journal of Management Information Systems, Vol. 34, No. 2
- Using enterprise architecture artefacts in an organisation
  20 May 2015 | Enterprise Information Systems, Vol. 11, No. 3
- Extending the Concept of Control Beliefs: Integrating the Role of Advice Networks
  Lionel P. Robert,
  Tracy Ann Sykes
  27 October 2016 | Information Systems Research, Vol. 28, No. 1
- Going beyond intention: Integrating behavioral expectation into the unified theory of acceptance and use of technology
  3 June 2016 | Journal of the Association for Information Science and Technology, Vol. 68, No. 3
- Breaking free from the limitations of classical test theory: Developing and measuring information systems scales using item response theory
  Information & Management, Vol. 54, No. 2
- Multiplication des canaux et valeur perçue de l’offre digitale dans la presse écrite : un effet de complémentarité ?
  Systèmes d'information & management, Vol. Volume 21, No. 4
- The effect of information technology on IT-facilitated coordination, IT-facilitated autonomy, and decision-makings at the individual level
  14 June 2016 | Applied Economics, Vol. 49, No. 2
- Exploring the factors that support adoption and sustained use of health and fitness wearables
  26 October 2016 | Journal of Marketing Management, Vol. 33, No. 1-2
- Who Do You Think You Are? Common and Differential Effects of Social Self-Identity on Social Media Usage
  20 April 2017 | Journal of Management Information Systems, Vol. 34, No. 1
- Does extended CPOE use reduce patient length of stay?
  International Journal of Medical Informatics, Vol. 97
- Dynamics of Users’ Core Features Set Usage
  Procedia Engineering, Vol. 174
- Mixed results in strategic IT alignment research: a synthesis and empirical study
  19 December 2017 | European Journal of Information Systems, Vol. 26, No. 1
- Usage and Performance of Enterprise Micro-Blogging
- Impact of object manipulation, customization and social loafing on competencies management in 3D Virtual Worlds
  18 May 2016 | Information Systems Frontiers, Vol. 18, No. 6
- Visual decision support for business ecosystem analysis
  Expert Systems with Applications, Vol. 65
- Enterprise social networking: A knowledge management perspective
  International Journal of Information Management, Vol. 36, No. 6
- Using the balanced scorecard in assessing the impact of BI system usage on organizational performance
  9 July 2016 | Information Development, Vol. 32, No. 5
- How system quality influences mobile BI use: The mediating role of engagement
  International Journal of Information Management, Vol. 36, No. 5
- Expectable use: An important facet of IT usage
  The Journal of Strategic Information Systems, Vol. 25, No. 3
- The impact of legitimacy-based motives on IS adoption success: An institutional theory perspective
  Information & Management, Vol. 53, No. 6
- The Compensatory Interaction Between User Capabilities and Technology Capabilities in Influencing Task Performance: An Empirical Assessment in Telemedicine Consultations1
  1 September 2016 | MIS Quarterly, Vol. 40, No. 3
- Capturing the Complexity of Malleable IT Use: Adaptive Structuration Theory for Individuals1
  1 September 2016 | MIS Quarterly, Vol. 40, No. 3
- Information Systems Success Measurement
  25 August 2016 | Foundations and Trends® in Information Systems, Vol. 2, No. 1
- The Janus face of Facebook: Positive and negative sides of social networking site use
  Computers in Human Behavior, Vol. 61
- Costs and Benefits of Mind Wandering in a Technological Setting: Findings and Implications
- Colocation as a Hybrid ICT Sourcing Strategy to Improve Operational Agility
  24 June 2016 | ACM SIGMIS Database: the DATABASE for Advances in Information Systems, Vol. 47, No. 2
- Business intelligence systems use in performance measurement capabilities: Implications for enhanced competitive advantage
  International Journal of Accounting Information Systems, Vol. 21
- An assessment of students' acceptance and usage of computer supported collaborative classrooms in hospitality and tourism schools
  Journal of Hospitality, Leisure, Sport & Tourism Education, Vol. 18
- A Research on the Effect of SNS Users' Self-traits on Intention of Continuous Use: Focused on China Wechat Users
  Journal of Distribution and Management Research, Vol. 19, No. 3
- Norms of data sharing in biological sciences: The roles of metadata, data repository, and journal and funding requirements
  9 July 2015 | Journal of Information Science, Vol. 42, No. 2
- Examining information systems infusion from a user commitment perspective
  Information Technology & People, Vol. 29, No. 1
- When Does Repository Kms Use Lift Performance? The Role of Alternative Knowledge Sources and Task Environments1
  1 March 2016 | MIS Quarterly, Vol. 40, No. 1
- Acceptable IS Use: Conceptualization and measurement
  Computers in Human Behavior, Vol. 55
- Using Information Systems to Sense Opportunities for Innovation: Integrating Postadoptive Use Behaviors with the Dynamic Managerial Capability Perspective
  17 June 2016 | Journal of Management Information Systems, Vol. 33, No. 1
- Adaptation to Information Technology: A Holistic Nomological Network from Implementation to Job Outcomes
  Hillol Bala,
  Viswanath Venkatesh
  27 October 2015 | Management Science, Vol. 62, No. 1
- Swiping vs. Scrolling in Mobile Shopping Applications
  22 June 2016
- With Good We Become Good: Understanding e-learning adoption by theory of planned behavior and group influences
  Computers & Education, Vol. 92-93
- Knowledge sourcing from repositories: The role of system characteristics and psychological climate
  Information & Management, Vol. 53, No. 1
- Examining Older Adults’ Enhanced Use of eHealth
  Procedia Computer Science, Vol. 98
- A Resource Complementarity View (RCV) of Value Creation in the Context of Connected Smart Devices
- B2B E-Commerce Success among Small and Medium-Sized Enterprises
- Innovation Through BYOD?
  27 May 2015 | Business & Information Systems Engineering, Vol. 57, No. 6
- Use patterns of health information exchange systems and admission decisions: Reductionistic and configurational approaches
  International Journal of Medical Informatics, Vol. 84, No. 12
- Assessing ERP post-implementation success at the individual level: Revisiting the role of service quality
  Information & Management, Vol. 52, No. 8
- A customer value, satisfaction, and loyalty perspective of mobile application recommendations
  Decision Support Systems, Vol. 79
- Information system success among manufacturing SMEs: case of developing countries
  19 January 2015 | Information Technology for Development, Vol. 21, No. 4
- A Multilevel Approach to Examine Employees’ Loyal Use of ERP Systems in Organizations
  13 April 2016 | Journal of Management Information Systems, Vol. 32, No. 4
- Factors affecting acceptance & use of ReWIND
  Interactive Technology and Smart Education, Vol. 12, No. 3
- Technology adoption decisions in the household: A seven‐model comparison
  2 December 2014 | Journal of the Association for Information Science and Technology, Vol. 66, No. 9
- Einflussfaktoren auf die Nutzung von Cloud-Speicherdiensten
  12 August 2016 | Schmalenbachs Zeitschrift für betriebswirtschaftliche Forschung, Vol. 67, No. 3
- Reconceptualization of SNS Use in Organizations
  3 August 2015
- Social scientists’ data sharing behaviors: Investigating the roles of individual motivations, institutional pressures, and data repositories
  International Journal of Information Management, Vol. 35, No. 4
- Identifying collaborative technology impact areas
  Technology in Society, Vol. 42
- Understanding data sharing behaviors of STEM researchers: The roles of attitudes, norms, and data repositories
  Library & Information Science Research, Vol. 37, No. 3
- The effect of online social value on satisfaction and continued use of social media
  19 December 2017 | European Journal of Information Systems, Vol. 24, No. 4
- Associations between healthcare quality and use of electronic health record functions in ambulatory care
  20 April 2015 | Journal of the American Medical Informatics Association, Vol. 22, No. 4
- The Road to Early Success: Impact of System Use in the Swift Response Phase
  Yu Tong,
  Sharon Swee-Lin Tan,
  Hock-Hai Teo
  19 June 2015 | Information Systems Research, Vol. 26, No. 2
- Assessing the impact of enterprise systems technological characteristics on user continuance behavior: An empirical study in China
  Computers in Industry, Vol. 70
- Linking dimensions of social media use to job performance: The role of social capital
  The Journal of Strategic Information Systems, Vol. 24, No. 2
- What’s in IT for employees? Understanding the relationship between use and performance in enterprise social software
  The Journal of Strategic Information Systems, Vol. 24, No. 2
- New State of Play in Information Systems Research: The Push to the Edges1
  1 June 2015 | MIS Quarterly, Vol. 39, No. 2
- Coping with Information Technology: Mixed Emotions, Vacillation, and Nonconforming Use Patterns1
  1 June 2015 | MIS Quarterly, Vol. 39, No. 2
- Mobile Application Usability: Conceptualization and Instrument Development1
  1 June 2015 | MIS Quarterly, Vol. 39, No. 2
- Support Structures and Their Impacts on Employee Outcomes: A Longitudinal Field Study of an Enterprise System Implementation1
  1 June 2015 | MIS Quarterly, Vol. 39, No. 2
- How Information Technology Governance Mechanisms and Strategic Alignment Influence Organizational Performance: Insights from a Matched Survey of Business and IT Managers1
  1 June 2015 | MIS Quarterly, Vol. 39, No. 2
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  21 January 2015
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- Measuring software methodology usage: challenges of conceptualization and operationalization

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September 2006

Pages 197-325

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Received:September 01, 2005
Published Online:September 01, 2006

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Andrew Burton-Jones, Detmar W. Straub, Jr., (2006) Reconceptualizing System Usage: An Approach and Empirical Test. Information Systems Research 17(3):228-246.

https://doi.org/10.1287/isre.1060.0096

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Reconceptualizing System Usage: An Approach and Empirical Test

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