Is the World Flat or Spiky? Information Intensity, Skills, and Global Service Disaggregation

Sunil Mithas
Sunil Mithas
[email protected]
Decision and Information Technologies, Robert H. Smith School of Business, University of Maryland, College Park, Maryland 20742
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,
Jonathan Whitaker
Jonathan Whitaker
[email protected]
Management Department, Robins School of Business, University of Richmond, Richmond, Virginia 23173
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Decision and Information Technologies, Robert H. Smith School of Business, University of Maryland, College Park, Maryland 20742

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Jonathan Whitaker

[email protected]

Management Department, Robins School of Business, University of Richmond, Richmond, Virginia 23173

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Published Online:1 Sep 2007https://doi.org/10.1287/isre.1070.0131

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isre.1070.0131-sm-mithaswhitaker_isrsupplement_september2007.pdf (95 KB)

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cover image Information Systems Research

Volume 18, Issue 3

September 2007

Pages 233-365

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Received:August 15, 2005
Published Online:September 01, 2007

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Sunil Mithas, Jonathan Whitaker, (2007) Is the World Flat or Spiky? Information Intensity, Skills, and Global Service Disaggregation. Information Systems Research 18(3):237-259.

https://doi.org/10.1287/isre.1070.0131

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Is the World Flat or Spiky? Information Intensity, Skills, and Global Service Disaggregation

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