Designing for Diagnosticity and Serendipity: An Investigation of Social Product-Search Mechanisms

Cheng Yi
Cheng Yi
[email protected]
Department of Management Science and Engineering, School of Economics and Management, Tsinghua University, 100084 Beijing, China; and Institute of Internet Industry, Tsinghua University, 100084 Beijing, China
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,
Zhenhui (Jack) Jiang
Corresponding Author
Zhenhui (Jack) Jiang
[email protected]
Department of Information Systems, School of Computing, National University of Singapore, Singapore 117418
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Izak Benbasat
Izak Benbasat
[email protected]
Sauder School of Business, University of British Columbia, Vancouver, British Columbia V6T 1Z2, Canada
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Department of Management Science and Engineering, School of Economics and Management, Tsinghua University, 100084 Beijing, China; and Institute of Internet Industry, Tsinghua University, 100084 Beijing, China

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Zhenhui (Jack) Jiang

Corresponding Author

Zhenhui (Jack) Jiang

[email protected]

Department of Information Systems, School of Computing, National University of Singapore, Singapore 117418

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Izak Benbasat

[email protected]

Sauder School of Business, University of British Columbia, Vancouver, British Columbia V6T 1Z2, Canada

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Published Online:20 Apr 2017https://doi.org/10.1287/isre.2017.0695

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isre.2017.0695-sm.pdf (688 KB)

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cover image Information Systems Research

Volume 28, Issue 2

June 2017

Pages iii-vi, 203-449

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Received:December 04, 2014
Accepted:November 10, 2016
Published Online:April 20, 2017

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Cheng Yi, Zhenhui (Jack) Jiang, Izak Benbasat (2017) Designing for Diagnosticity and Serendipity: An Investigation of Social Product-Search Mechanisms. Information Systems Research 28(2):413-429.

https://doi.org/10.1287/isre.2017.0695

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Designing for Diagnosticity and Serendipity: An Investigation of Social Product-Search Mechanisms

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