Social Media Strategies in Product-Harm Crises
- Shu He ,
Corresponding Author
Shu He
[email protected]http://orcid.org/0000-0001-5899-5299
Operations and Information Management Department, School of Business, University of Connecticut, Storrs, Connecticut 06269
- Huaxia Rui ,
Huaxia Rui
[email protected]http://orcid.org/0000-0001-6727-1479
Simon Business School, University of Rochester, Rochester, New York 14627
- Andrew B. Whinston
Andrew B. Whinston
[email protected]http://orcid.org/0000-0002-7371-8991
Department of Information, Risk, and Operations Management, McCombs School of Business, University of Texas at Austin, Austin, Texas 78712
Corresponding Author
Shu He
[email protected]http://orcid.org/0000-0001-5899-5299
Operations and Information Management Department, School of Business, University of Connecticut, Storrs, Connecticut 06269
Huaxia Rui
[email protected]http://orcid.org/0000-0001-6727-1479
Simon Business School, University of Rochester, Rochester, New York 14627
Andrew B. Whinston
[email protected]http://orcid.org/0000-0002-7371-8991
Department of Information, Risk, and Operations Management, McCombs School of Business, University of Texas at Austin, Austin, Texas 78712
Supplemental Material
isre.2017.0707-sm-data.zip (59 KB)

