Managerial Response to Online Positive Reviews: Helpful or Harmful?
Published Online:20 Dec 2023https://doi.org/10.1287/isre.2019.0175
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Volume 35, Issue 4
December 2024
Pages iii-x, 1507-2085, C2
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- Received:March 21, 2019
- Accepted:November 26, 2023
- Published Online:December 20, 2023
Copyright © 2023, INFORMS
Cite as
Chaoqun Deng; , T. Ravichandran (2023) Managerial Response to Online Positive Reviews: Helpful or Harmful?. Information Systems Research 35(4):1802-1823.
https://doi.org/10.1287/isre.2019.0175
Keywords
C. Deng and T. Ravichandran contributed equally to this paper.
