Does Help Help? An Empirical Analysis of Social Desirability Bias in Ratings

• Jinyang Zheng

  Jinyang Zheng

  [email protected]

  https://orcid.org/0000-0001-5028-4193

  Daniels School of Business, Purdue University, West Lafayette, Indiana 47907;

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• Guopeng Yin

  Guopeng Yin

  [email protected]

  https://orcid.org/0000-0001-9800-1447

  School of Information, University of International Business and Economics, Beijing 100029, China;

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• Yong Tan

  Corresponding Author

  Yong Tan

  [email protected]

  https://orcid.org/0000-0001-8087-3423

  Michael G. Foster School of Business, University of Washington, Seattle, Washington 98195

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• Jianing Ding

  Jianing Ding

  [email protected]

  Daniels School of Business, Purdue University, West Lafayette, Indiana 47907;

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