Timely Quality Problem Resolution in Peer-Production Systems: The Impact of Bots, Policy Citations, and Contributor Experience

• Vitali Mindel

  Vitali Mindel

  [email protected]

  https://orcid.org/0000-0003-4829-8865

  Pamplin College of Business, Virginia Tech, Blacksburg, Virginia 24061

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• Aleksi Aaltonen

  Corresponding Author

  Aleksi Aaltonen

  [email protected]

  https://orcid.org/0000-0003-4756-6784

  Stevens Institute of Technology, Hoboken, New Jersey 07030

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• Arun Rai

  Arun Rai

  [email protected]

  https://orcid.org/0000-0002-3655-7543

  Robinson College of Business, Georgia State University, Atlanta, Georgia 30303

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• Lars Mathiassen

  Lars Mathiassen

  [email protected]

  Robinson College of Business, Georgia State University, Atlanta, Georgia 30303

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  ,
• Wael Jabr

  Wael Jabr

  [email protected]

  https://orcid.org/0000-0001-5850-5077

  Smeal College of Business, Pennsylvania State University, University Park, Pennsylvania 16802

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