Rethinking Gamification Failure: A Model and Investigation of Gamified System Maladaptive Behaviors

• Shih-Lun “Allen” Tseng

  Corresponding Author

  Shih-Lun “Allen” Tseng

  [email protected]

  https://orcid.org/0000-0002-8120-312X

  Department of Information Systems, Monte Ahuja College of Business, Cleveland State University, Cleveland, Ohio 44115

  Search for more papers by this author

  ,
• Heshan Sun

  Heshan Sun

  [email protected]

  https://orcid.org/0000-0001-5393-1229

  Division of MIS, Price College of Business, University of Oklahoma, Norman, Oklahoma 73019

  Search for more papers by this author

  ,
• Radhika Santhanam

  Radhika Santhanam

  [email protected]

  https://orcid.org/0000-0002-1365-6071

  Division of MIS, Price College of Business, University of Oklahoma, Norman, Oklahoma 73019

  Search for more papers by this author

  ,
• Shuya Lu

  Shuya Lu

  [email protected]

  https://orcid.org/0000-0002-5011-8264

  Department of Marketing, Monte Ahuja College of Business, Cleveland State University, Cleveland, Ohio 44115

  Search for more papers by this author

  ,
• Jason B. Thatcher

  Jason B. Thatcher

  [email protected]

  https://orcid.org/0000-0002-7136-8836

  Division of Organizational Leadership, Information, and Analytics, Leeds School of Business, University of Colorado Boulder, Boulder, Colorado 80309

  Search for more papers by this author