Firm-Sponsored Online Communities: Building Alignment Capabilities for Participatory Governance

• Hani Safadi

  Corresponding Author

  Hani Safadi

  [email protected]

  https://orcid.org/0000-0003-0609-8005

  Terry College of Business, University of Georgia, Athens, Georgia 30602

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  ,
• Tanner Skousen

  Tanner Skousen

  [email protected]

  https://orcid.org/0000-0002-0732-3932

  Marriott School of Business, Brigham Young University, Provo, Utah 84602

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  ,
• Elena Karahanna

  Elena Karahanna

  [email protected]

  https://orcid.org/0000-0002-1975-9231

  MIS Department, Terry College of Business, University of Georgia, Athens, Georgia 30602

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