Punished for Success? A Natural Experiment of Displaying Clinical Hospital Quality on Review Platforms

• Lianlian (Dorothy) Jiang

  Lianlian (Dorothy) Jiang

  [email protected]

  https://orcid.org/0000-0002-0719-7761

  Decision and Information Science, C. T. Bauer College of Business, University of Houston, Houston, Texas 77004

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  ,
• Jinghui (Jove) Hou

  Jinghui (Jove) Hou

  [email protected]

  https://orcid.org/0000-0003-0151-230X

  Decision and Information Science, C. T. Bauer College of Business, University of Houston, Houston, Texas 77004

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  ,
• Xiao Ma

  Corresponding Author

  Xiao Ma

  [email protected]

  https://orcid.org/0000-0002-9088-9354

  Decision and Information Science, C. T. Bauer College of Business, University of Houston, Houston, Texas 77004

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  ,
• Paul A. Pavlou

  Paul A. Pavlou

  [email protected]

  https://orcid.org/0000-0002-8830-5727

  Decision and Information Science, C. T. Bauer College of Business, University of Houston, Houston, Texas 77004

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