FairPlay: Detecting and Deterring Online Customer Misbehavior
Published Online:17 Sep 2021https://doi.org/10.1287/isre.2021.1035
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April 10, 2013 - April 2, 2026
Ji Wu
[email protected]https://orcid.org/0000-0002-3417-635X
School of Business, Sun Yat-sen University, Guangzhou 510275, China;
Zhiqiang (Eric) Zheng
[email protected]https://orcid.org/0000-0001-8483-8713
Jindal School of Management, University of Texas at Dallas, Richardson, Texas 75080;
J. Leon Zhao
[email protected]https://orcid.org/0000-0002-0624-0254
School of Management and Economics, Chinese University of Hong Kong, Shenzhen 518172, China
Ji Wu
[email protected]https://orcid.org/0000-0002-3417-635X
School of Business, Sun Yat-sen University, Guangzhou 510275, China;
Zhiqiang (Eric) Zheng
[email protected]https://orcid.org/0000-0001-8483-8713
Jindal School of Management, University of Texas at Dallas, Richardson, Texas 75080;
J. Leon Zhao
[email protected]https://orcid.org/0000-0002-0624-0254
School of Management and Economics, Chinese University of Hong Kong, Shenzhen 518172, China

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