On-Demand Healthcare Platforms: Impact of Question and Answer Service on Online Consultations and Offline Appointments

• Yixuan Liu

  Yixuan Liu

  [email protected]

  China Europe International Business School, Shanghai 201206, China

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  ,
• Ashish Agarwal

  Corresponding Author

  Ashish Agarwal

  [email protected]

  https://orcid.org/0000-0001-9259-0113

  McCombs School of Business, University of Texas at Austin, Austin, Texas 78705

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  ,
• Guoming Lai

  Guoming Lai

  [email protected]

  McCombs School of Business, University of Texas at Austin, Austin, Texas 78705

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  ,
• Weihua Zhou

  Weihua Zhou

  [email protected]

  School of Management, Zhejiang University, Hangzhou 310058, China

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