Gender Gating? Addressing the Impact of Congestion on the User Experience for Women in Online Matrimonial Matching Platforms

The authors thank Karthik Kannan (senior editor), Hillol Bala (associate editor), and the anonymous reviewers for constructive suggestions throughout the review process; participants at the International Conference on Information Systems and the Conference on Information Systems and Technology for helpful comments and discussion; and the senior management of the partner online matrimonial platform for providing the data used in this study and for their expert suggestions and recommendations. S. R. Karmegam thanks Siva Viswanathan and Anna Alberini for valuable suggestions and colleagues at George Mason University for helpful comments.