How Physician Reviews Affect Online Consultation Demand: An Innovative Small Language Model with Fine-Tuning

• Bin Zhang

  Corresponding Author

  Bin Zhang

  [email protected]

  https://orcid.org/0000-0003-0675-2222

  Department of Information and Operations Management, Texas A&M University, College Station, Texas 77843

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  ,
• Haijing Hao

  Haijing Hao

  [email protected]

  https://orcid.org/0000-0003-3071-2538

  Computer Information Systems Department, Bentley University, Waltham, Massachusetts 02452

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  ,
• Yongcheng Zhan

  Yongcheng Zhan

  [email protected]

  https://orcid.org/0000-0002-5029-0961

  Orfalea College of Business, California Polytechnic State University, San Luis Obispo, California 93407

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• Jiang Wu

  Corresponding Author

  Jiang Wu

  [email protected]

  https://orcid.org/0000-0002-3342-9757

  School of Information Management, Wuhan University, Wuhan, Hubei 430072, China

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