Navigating the Sea of Reviews: Unveiling the Effects of Introducing AI-Generated Summaries in E-Commerce

• Qili Wang

  Qili Wang

  [email protected]

  http://orcid.org/0000-0002-9080-5034

  University of Florida Warrington College of Business, Department of Information Systems and Operations Management, Gainesville, Florida, United States

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• Yi SU

  Yi SU

  [email protected]

  http://orcid.org/0000-0002-7282-0636

  University of Florida, ISOM, Gainesville, Florida, United States

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• Liangfei Qiu

  Corresponding Author

  Liangfei Qiu

  [email protected]

  http://orcid.org/0000-0002-8771-9389

  University of Florida, Department of Information Systems and Operations Management, Gainesville, Florida, United States

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• Runyu Chen

  Runyu Chen

  [email protected]

  http://orcid.org/0000-0003-2704-8293

  University of International Business and Economics, e-commerce, Beijing, China

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