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- Received:July 18, 2024
- Published Online:June 12, 2026
Copyright © 2026, INFORMS
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The author thanks the editor, Sundeep Sahay; the associate editor, Robert Gregory; and the three anonymous reviewers for their invaluable guidance and constructive feedback throughout the review process. This research could not have happened without the guidance and support of the author’s advisors, Paul Leonardi and Steve Barley, during data collection and in everything that followed. The author also appreciates the helpful feedback provided by Michael Barrett, Matthew Jones, Susan Scott, Youngjin Yoo, Ruthanne Huising, Samantha Ortiz, Pauli Parkinen, Nicholas Occhuito, Marjolaine Rostain, Bryan Spencer, and Lauri Wessel, as well as by members of LSE’s Information Systems and Innovation Group, the Research Group in Information Systems at HEC Montréal, ESADE Business School, and the ETH Zurich Summer School on Uncertainty and Work. The author gratefully acknowledges the support of the Work in the Age of Intelligent Machines fellowship. Finally, the author is grateful to the men and women at “Fogtown” and “Suntown” for inviting her into their world.
