Staffing of Time-Varying Queues to Achieve Time-Stable Performance

Zohar Feldman
Zohar Feldman
[email protected]
The William Davidson Faculty of Industrial Engineering and Management, Technion Institute of Technology, Haifa 32000, Israel
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,
Avishai Mandelbaum
Avishai Mandelbaum
[email protected]
The William Davidson Faculty of Industrial Engineering and Management, Technion Institute of Technology, Haifa 32000, Israel
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,
William A. Massey
William A. Massey
[email protected]
Department of Operations Research and Financial Engineering, Princeton University, Princeton, New Jersey 08544
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,
Ward Whitt
Ward Whitt
[email protected]
Department of Industrial Engineering and Operations Research, Columbia University, New York, New York 10027
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The William Davidson Faculty of Industrial Engineering and Management, Technion Institute of Technology, Haifa 32000, Israel

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Avishai Mandelbaum

[email protected]

The William Davidson Faculty of Industrial Engineering and Management, Technion Institute of Technology, Haifa 32000, Israel

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William A. Massey

[email protected]

Department of Operations Research and Financial Engineering, Princeton University, Princeton, New Jersey 08544

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Ward Whitt

[email protected]

Department of Industrial Engineering and Operations Research, Columbia University, New York, New York 10027

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Published Online:1 Feb 2008https://doi.org/10.1287/mnsc.1070.0821

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mnsc.1070.0821-sm-ec.pdf (1 MB)

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Volume 54, Issue 2

February 2008

Pages iv-414

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Received:November 24, 2004
Published Online:February 01, 2008

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Zohar Feldman, Avishai Mandelbaum, William A. Massey, Ward Whitt, (2008) Staffing of Time-Varying Queues to Achieve Time-Stable Performance. Management Science 54(2):324-338.

https://doi.org/10.1287/mnsc.1070.0821

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Staffing of Time-Varying Queues to Achieve Time-Stable Performance

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