Research Note—Customer Loyalty Programs: Are They Profitable?
Published Online:7 May 2008https://doi.org/10.1287/mnsc.1070.0847
Supplemental Material
mnsc.1070.0847-sm-ec.pdf (343 KB)
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Siddharth S. Singh
[email protected]Jesse H. Jones Graduate School of Management, Rice University, Houston, Texas 77005
Dipak C. Jain
[email protected]J. L. Kellogg School of Management, Northwestern University, Evanston, Illinois 60208
Trichy V. Krishnan
[email protected]Department of Marketing, NUS Business School, National University of Singapore, Singapore 117592
Siddharth S. Singh
[email protected]Jesse H. Jones Graduate School of Management, Rice University, Houston, Texas 77005
Dipak C. Jain
[email protected]J. L. Kellogg School of Management, Northwestern University, Evanston, Illinois 60208
Trichy V. Krishnan
[email protected]Department of Marketing, NUS Business School, National University of Singapore, Singapore 117592
mnsc.1070.0847-sm-ec.pdf (343 KB)

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