Queuing for Expert Services

Laurens G. Debo
Laurens G. Debo
[email protected]
Graduate School of Business, University of Chicago, Chicago, Illinois 60637
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,
L. Beril Toktay
L. Beril Toktay
[email protected]
College of Management, Georgia Institute of Technology, Atlanta, Georgia 30308
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,
Luk N. Van Wassenhove
Luk N. Van Wassenhove
[email protected]
Technology and Operations Management, INSEAD, 77305 Fontainebleau, France
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Laurens G. Debo

[email protected]

Graduate School of Business, University of Chicago, Chicago, Illinois 60637

Search for more papers by this author

L. Beril Toktay

[email protected]

College of Management, Georgia Institute of Technology, Atlanta, Georgia 30308

Search for more papers by this author

Luk N. Van Wassenhove

[email protected]

Technology and Operations Management, INSEAD, 77305 Fontainebleau, France

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Published Online:1 Aug 2008https://doi.org/10.1287/mnsc.1080.0867

Supplemental Material

mnsc.1080.0867-sm-ec.pdf (587 KB)

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Volume 54, Issue 8

August 2008

Pages iv-1527

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Received:August 23, 2004
Published Online:August 01, 2008

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Laurens G. Debo, L. Beril Toktay, Luk N. Van Wassenhove, (2008) Queuing for Expert Services. Management Science 54(8):1497-1512.

https://doi.org/10.1287/mnsc.1080.0867

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