Balancing Acquisition and Retention Spending for Firms with Limited Capacity
Published Online:13 Mar 2014https://doi.org/10.1287/mnsc.2013.1842
Supplemental Material
mnsc.2013.1842-sm-data.xlsx (389 KB)
- Cited by
- 28 March 2026 | Annals of Operations Research, Vol. 19
- 3 October 2025 | Journal of Service Research
- 31 January 2025 | Management Science, Vol. 71, No. 10
- Journal of Business Research, Vol. 188
- 11 March 2024 | Journal of the Operational Research Society, Vol. 76, No. 1
- 28 August 2024 | Production and Operations Management, Vol. 34, No. 1
- 1 January 2025 | SSRN Electronic Journal, Vol. 68
- 17 October 2024 | Journal of Services Marketing, Vol. 38, No. 8
- 28 October 2021 | Asia Pacific Journal of Marketing and Logistics, Vol. 34, No. 8
- Electronic Commerce Research and Applications, Vol. 54
- 30 September 2021 | Asia Pacific Journal of Marketing and Logistics, Vol. 34, No. 6
- 14 September 2021 | Journal of Personal Selling & Sales Management, Vol. 42, No. 1
- 2 August 2019 | Operational Research, Vol. 21, No. 4
- Expert Systems with Applications, Vol. 176
- SSRN Electronic Journal, Vol. 25
- 1 December 2020 | Production and Operations Management, Vol. 29, No. 12
- 22 October 2019 | Manufacturing & Service Operations Management, Vol. 22, No. 2
- 5 April 2019 | Decision Sciences, Vol. 50, No. 6
- 7 June 2019 | Management Science, Vol. 65, No. 9
- 26 February 2019 | INFOR: Information Systems and Operational Research, Vol. 57, No. 2
- 9 November 2017 | Customer Needs and Solutions, Vol. 5, No. 1-2
- Operations Research Perspectives, Vol. 5
- SSRN Electronic Journal, Vol. 19
- 25 September 2017 | Manufacturing & Service Operations Management, Vol. 19, No. 4
- 1 October 2016 | Journal of Marketing Research, Vol. 53, No. 5
- 30 January 2015 | Journal of Revenue and Pricing Management, Vol. 14, No. 5
- 23 January 2015 | Journal of Revenue and Pricing Management, Vol. 14, No. 2
- SSRN Electronic Journal, Vol. 12
Volume 60, Issue 8
August 2014
Pages iv-vii, 1861-2109
Article Information
Supplemental Material
Metrics
Information
- Received:May 14, 2012
- Accepted:September 09, 2013
- Published Online:March 13, 2014
Copyright © 2014, INFORMS
Cite as
Anton Ovchinnikov, Béatrice Boulu-Reshef, Phillip E. Pfeifer (2014) Balancing Acquisition and Retention Spending for Firms with Limited Capacity. Management Science 60(8):2002-2019.
https://doi.org/10.1287/mnsc.2013.1842
Keywords
