Does the Past Predict the Future? The Case of Delay Announcements in Service Systems
Published Online:13 Jun 2016https://doi.org/10.1287/mnsc.2016.2425
- Cited by
- 30 March 2026 | Journal of the American Medical Informatics Association, Vol. 33, No. 6
- 19 July 2024 | Kybernetes, Vol. 54, No. 13
- 4 July 2025 | Manufacturing & Service Operations Management, Vol. 27, No. 5
- 9 September 2024 | Annals of Operations Research, Vol. 59
- 24 March 2023 | IISE Transactions, Vol. 56, No. 2
- 1 January 2024 | SSRN Electronic Journal, Vol. 45
- 1 July 2023 | Production and Operations Management, Vol. 32, No. 7
- 31 January 2022 | Flexible Services and Manufacturing Journal, Vol. 35, No. 2
- 23 December 2022 | Manufacturing & Service Operations Management, Vol. 25, No. 2
- European Journal of Operational Research, Vol. 305, No. 2
- 1 May 2022 | Production and Operations Management, Vol. 31, No. 5
- 14 March 2022 | SIAM Journal on Applied Dynamical Systems, Vol. 21, No. 1
- SSRN Electronic Journal, Vol. 65
- 8 July 2021 | Strategic Change, Vol. 30, No. 4
- 24 February 2020 | Manufacturing & Service Operations Management, Vol. 23, No. 1
- International Journal of Production Economics, Vol. 231
- 10 April 2020 | Mathematics of Operations Research, Vol. 45, No. 3
- 16 June 2020 | Queueing Systems, Vol. 95, No. 3-4
- SSRN Electronic Journal, Vol. 16
- SSRN Electronic Journal, Vol. 18
- 25 February 2020 | JMIR Formative Research, Vol. 4, No. 2
- 1 November 2019 | Production and Operations Management, Vol. 28, No. 11
- 14 May 2018 | Management Science, Vol. 65, No. 1
- 7 February 2019 | SIAM Journal on Applied Dynamical Systems, Vol. 18, No. 1
- 29 March 2018 | Queueing Systems, Vol. 89, No. 1-2
- 1 February 2018 | Production and Operations Management, Vol. 27, No. 2
- 17 July 2017 | Operations Research, Vol. 65, No. 5
Volume 63, Issue 6
June 2017
Pages 1657-2048
Article Information
Supplemental Material
Metrics
Information
- Received:May 07, 2014
- Accepted:December 05, 2015
- Published Online:June 13, 2016
Copyright © 2016, INFORMS
Cite as
Rouba Ibrahim, Mor Armony, Achal Bassamboo (2016) Does the Past Predict the Future? The Case of Delay Announcements in Service Systems. Management Science 63(6):1762-1780.
https://doi.org/10.1287/mnsc.2016.2425
Keywords
